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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 906 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3765 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 5142 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1944 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1350 Views 0 comment Print


Latest News


CCPA Fines Food Brands ₹1 Lakh Each for Misleading “100%” Product Claims

Corporate Law : CCPA imposed ₹1 lakh penalties on two food companies for using misleading 100% claims that did not match the actual composition ...

June 22, 2026 405 Views 0 comment Print

Govt Prescribes Standard Edible Oil Pack Sizes to Improve Price Comparison for Consumers

Corporate Law : The government has exempted smaller edible oil packs and minor edible oils from standardisation requirements. The exemption is aim...

June 9, 2026 435 Views 0 comment Print

CCPA Imposes Penalties as Dark Patterns Manipulated Consumer Consent

Corporate Law : CCPA fined digital platforms for using interface designs that influenced consumer choices without clear and informed consent. The ...

June 6, 2026 342 Views 0 comment Print

CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 552 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 633 Views 0 comment Print


Latest Judiciary


CCPA Fined Oriens Global Marketing ₹1 Lakh for Misleading Website Disclosures

Corporate Law : The CCPA ruled that incomplete product details, unverifiable regulatory credentials, and missing mandatory disclosures violated th...

June 22, 2026 183 Views 0 comment Print

Zorro Night Club Penalised for Automatic Service Charge Despite Consumer Objection

Corporate Law : The CCPA held that automatically adding a service charge to restaurant bills violated the Consumer Protection Act and the CCPA Gui...

June 22, 2026 159 Views 0 comment Print

English Oven Fined ₹1 Lakh as CCPA Finds ‘100% Atta Bread’ Claim Misleading

Corporate Law : CCPA held that advertising bread as 100% Whole Wheat despite containing only 87% wheat flour was misleading. The authority ordered...

June 22, 2026 360 Views 0 comment Print

CCPA Penalises Narayana Coaching Institute for Misleading JEE Rank Advertisement

Corporate Law : The Authority ruled that selectively withholding course information and presenting disclaimers in illegible font misled prospectiv...

June 22, 2026 1542 Views 0 comment Print

CCPA Imposes Penalty for Selling Walkie-Talkies Without Mandatory Licensing Disclosures

Corporate Law : The CCPA held that failure to prominently disclose licensing requirements, frequency details, and regulatory approvals for walkie-...

June 22, 2026 141 Views 0 comment Print


Latest Notifications


Standard Pack Sizes Introduced for Major Edible Oils to Prevent Consumer Confusion

Corporate Law : Standard pack sizes have been recommended for commonly used edible oils to reduce market inconsistencies and assist consumers in c...

June 5, 2026 576 Views 0 comment Print

Legal Metrology Advisory Allows Existing Repairers to Continue Without Fresh Registration

Corporate Law : The Government has advised States and UTs not to impose fresh registration requirements on existing repairers merely because of re...

May 21, 2026 324 Views 0 comment Print

Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 18, 2026 390 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1545 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 324 Views 0 comment Print


Govt withdraws Direct Selling Guidelines, 2016

January 21, 2022 2415 Views 0 comment Print

Central Government, having regard to the publication of the Consumer Protection (Direct Selling) Rules, 2021 withdraws the Direct Selling Guidelines, 2016 of the Government of India in the Ministry of Consumer Affairs, Food and Public Distribution (Department of Consumer Affairs). MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (Department of Consumer Affairs) NOTIFICATION New Delhi, […]

Courts Cannot Relax Terms of Insurance Policy- NCDRF

January 16, 2022 1272 Views 0 comment Print

As you know that warranties in an insurance policy is some terms and conditions , the fulfilment of those are necessary to bind both parties on contract of insurance. It is utmost important to follow and fulfil warranty and any breach of warranty may lead to termination or avoidance of contract by he insurance company.

Direct selling companies not banned & CS have an important role to play

January 3, 2022 3102 Views 0 comment Print

Direct selling companies are not banned and the Company Secretaries (CS) are ready to hold the new responsibility entrusted to upon them by the central government. We are well aware that with the changing business environment direct selling businesses were awaiting some reform in their supervision environment so that they can well protect themselves from […]

Centre notifies rules for Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021

December 30, 2021 6282 Views 0 comment Print

Centre notifies rules for Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021 The revised pecuniary jurisdiction for entertaining consumer complaints shall be upto – 1) 50 lakh for District Commissions, 2) More than ₹50 lakh to ₹2 Crore for State Commissions and 3) More than ₹2 Crore […]

As per Consumer Protection Act losing a case on merit cannot be termed as deficiency in service by advocate: SC

November 24, 2021 3429 Views 0 comment Print

As per Consumer Protection Act losing a case on merit could not be termed as deficiency in service by the advocate: Supreme Court Hon’ble Supreme Court in Nandlal Lohariya v. Jagdish Chand Purohit and Ors. [S.L.P. (C) Diary No. 24842 of 2020, decided on November 8, 2021] held that in each and every case where […]

Can Advocates/Chartered Accountants be prosecuted for Deficiency in Service?

November 15, 2021 23616 Views 0 comment Print

Nandlal Lohariya Vs Jagdish Chand Purohit and others (Supreme Court) It is common knowledge that professionals are also sometimes negligent in their service just like businessman or other service providers. The Consumer Protection Act provides redressal to all consumers for deficiency in service by the Service Providers. Builders, Hospitals, Airlines, Railways, Doctors, Businesses all are […]

Comparative Analysis between RERA & Consumer Protection Act

October 26, 2021 12597 Views 0 comment Print

In this research article, the author seeks to address the provisions of ‘Real Estate (Regulation and Development) Act’ (herein after referred to as ‘RERA’) and ‘Consumer protection act, 2019, herein after referred to as ‘CPA’ and draw an analysis comparing the above.

उपभोक्ता संरक्षण कानून क्यों चला गया हाशिये पर!

October 23, 2021 2139 Views 0 comment Print

केन्द्र और राज्य सरकारों की उदासीनता और निष्क्रियता के कारण भारतवर्ष में जिला एवं राज्य उपभोक्ता फोरम में अध्यक्ष और सदस्यों के खाली पड़े पदों के कारण उपभोक्ता संरक्षण आज हाशिये पर है. मध्यप्रदेश के 51 जिलों के उपभोक्ता आयोगों में पांच अध्यक्ष और 56 सदस्यों के पद रिक्त हैं। वहीं राज्य उपभोक्ता आयोग में […]

Onus to Prove Deficiency in Service is on Complainant: SC

October 6, 2021 8598 Views 0 comment Print

SGS India Ltd. Vs Dolphin International Ltd. (Supreme Court) The onus of proof of deficiency in service is on the complainant in the complaints under the Consumer Protection Act, 1986. It is the complainant who had approached the Commission, therefore, without any proof of deficiency, the opposite party cannot be held responsible for deficiency in […]

Roll out E-Commerce Rules under Consumer Protection Act: CAIT

August 31, 2021 897 Views 0 comment Print

In a communication sent to Union Minister Shri Piyush Goyal, Confederation of All India Traders has demanded immediate implementation of the E-commerce Rules under Consumer Protection Act,before the festive season begins, noting that almost 45 days has passed since the last date for draft suggestions was 21st July. Confederation of All India Traders Ref. No.: […]

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