The word automation has its own pros n cons. Anyone have some different imagination of this word. What, why, how, to whom and so many doubt come to their mind. All of sudden this word is on everyone’s tongue. Automation…, Automation…, Automation…, after all what is this! Nobody was disposed to the automation of filing of return will be mandatory for everyone. Everyone was like no, no, we are fine in the situation as we are. We don’t want any change. Everyone was addicted to submit the return manually. How can you compel us in such a way without any intimation or without any pre-guidance? How we got a mail from ACES admin as we don’t have any mail account? Even we don’t have any computer at our premises. Humara Kya Hoga?

But if the automation has taken place then it will be very convenient to file the returns as we have seen on Income Tax and VAT side. There is no need to go to any department and we can file the same while sitting on home. The main purpose of the automation on the Government is to reduce corruption as well as to view data as and when needed. Earlier the department was asking “n” number of details for comparison. Now there will be no need for the same. The data required by Commissioner will be available to themNew Bitmap Image on their computers and that too in the format they require the same. Assessee need not to compile and give the same to them. The audit will also not require the same for desk review. It will be readily available to them. The time of assessee as well as of officers will be saved. The pendency level at the department will also come down. Till now, the returns are filed online. Henceforth, all the permissions will be granted online. There will not be any delay. Department will give permissions in time bound manner. If they require any information from assessee then the same will be provided online. The piece meal queries will not be asked. As such, the automation will be beneficial to both i.e. assessee as well as to department.

We are explaining the preliminary provisions relating to online registration in this article. As it is not possible to compile all the things in one article, we will give details for filing ER-1 return, ST-3 return and other returns in our next articles on the same issues at the earliest.

Automation of Central Excise and Service Tax (ACES)

The central board of excise and customs has developed a new software application called automation of Central excise and service tax (ACES). It is a new centralized and web-based software application. It is designed to provide you an electronic interface with the department and the aims behind this is:

Improving tax-payer service,

Reducing paper work,

Transparency as well as Accountability, and

Improve the efficiency of Indirect tax Administration.

The application has been rolled out:

Finally the Automation of Central Excise and Service Tax [ACES] application has been rolled out in the following Commissionerates:

Zone Commissionerate W.E.F.
Bengaluru LTU-Bengaluru 05th Dec 2008
Chennai LTU-Chennai and Service Tax-Chennai 12th Mar 2009
Coimbatore Coimbatore 13th Mar 2009
Mumbai-II Belapur 23rd Mar 2009
Bhubaneswar Bhubaneswar-II 27th Mar 2009
Delhi Delhi-IV (Faridabad) 14th Sep 2009
Hyderabad Hyderabad-I, Hyderabad-II, Hyderabad-III and Hyderabad-IV 17th Sep 2009
Ahmedabad Ahmedabad-I, Ahmedabad-II, Ahmedabad-III and Service Tax-Ahmedabad 18th Sep 2009
Jaipur Jaipur-I and Jaipur-II 23rd Sep 2009
Kolkata Service Tax-Kolkata 23rd Sep 2009
Bengaluru Bengaluru-I, Bengaluru-II, Bengaluru-III and Service Tax-Bengaluru 30th Sep 2009
Chennai Chennai-I, Chennai-II, Chennai-III and Chennai-IV Central Excise 5th Oct 2009

Available help and support:

– Anyone can make a friendly call at 1800 425 4251 (toll-free).

– Anyone can send a mail seeking help at [email protected]

– Upload the e-filing excel utilities from

– Anyone can make e-payment of duty liabilities though

– Anyone can learn through LMS (Learning Management Software) through

Now come to the machinery part of this application: Registration

New Assessee: in respect of ACES application, the new assessee means, a person who is not registered with the CBES. The new assessee have an option to get register himself through online. To register with ACES click here – By clicking the given link a new window will open and ask for further details like:

aces 2

Fill all the details as required in the above window in the respective columns, please take care of the followings:

– User name should up to 6 to 12 character only all should be in off caps.

– Password should have only 6 characters.

– Email address should be active and you should check carefully as you have no option to change the same once you click on “submit” button.

– Name of the unit should be the name as shown in the registration certificate.

– Designation should be of the person who will sign the return.

– Name of the person who will sign the return.

– And remaining details are optional.

Finally click on “submit” button. A massage will show like below:


Now, go to your mail inbox, a mail will come from ACES admin. In that mail you have received your password like below:


Now again come to the ACES homepage and choose the Central Excise or Service tax link as the case may be. And login by entering the ID and Password as given in the above mail. A new window will open for change password like:

aces 5Enter your old password as given in the above mail and enter your own password (it should be of 6 character only), confirm new password (repeat your own password again). Finally a password hint question for future assistance. It will be helpful for password retrieval. And click on the “submit” button.

Now you will be successfully login in to your account in which you can apply for a new fresh registration or you can use all the features as being available by ACES at your home page.

Existing Assessee: In respect of ACES application, the existing assessee means a person who is registered with the CBES. The existing assessee need not to take fresh registration with the department. He has to just register with the ACES.

A mail will be sent from [email protected] to your e-mail ID, as available in the existing registration database. The said mail has a TPIN and password. The above mail id is system generated so we cannot reply on the said mail. The said mail has registration no. of the assessee, full name of the assessee, full address of the assessee and TPIN link and password. The format of mail is like below:

aces 6

We have to just copy the first link as shown in the above mail followed by password and past the said link in the internet browser. After following the above link as shown in the above mail we have a new window in front of us like:

aces 7Basically this window is for generating ID of your choice and password. We just have to fill all the required information in the respective cells. Like user name (your own), password (as given in the mail), New password (your own), confirm new password (repeat your own password) ) finally a password hint question for future assistance. It will be helpful for password retrieval. And click on the “submit” button.

While choosing user name remember that user name is permanent and cannot be changes in the future. And also it will be suggestive for all to change the password at regular intervals. As anyone can surrender his/her registration certificate through ACES so please do not disclose the user name and password with anyone. Also check your bulk/spam folder periodically for communication from ACES.

A massage will show “you have been successfully registered with ACES with the user id xxxxxx” like:

aces 8

Now click on the Login button and type your user id and password in the respective column. You will reach on the home page of your account. And now you can use all the features as being available by ACES at your home page. Like filing of return ER-1, ER-2 etc. for excise and ST-3 for service tax.

If, in any case you have not received any mail from [email protected] to your e-mail ID, it means your mail id as provided is not working or there is no mail id in the CBEC database. Then you should contact the jurisdictional Range Officer to confirm/modify your e-mail ID, after which the system will send you a fresh mail communicating the TPIN and password. You should write a application in the format annexed herewith.

Technical support from your side:

Processor: Intel Pentium III and higher.

RAM: At least 256 MB.

HDD: At least 40 GB.

Web browser: IE 6.0 and above or Netscape 6.2 and above or Mozilla Fire Fox.

MS Office: 2003 or above for using excel file utilities.

General: Sound card, Speakers/Headphones, Colour Monitor for using LMS.

Further, It will be suggestive to use the “Mozilla Fire Fox” rather than any other internet browser for all the application of ACES. There are so many problems come in other internet browser. To install the “Mozilla Fire Fox” in your computer just follow the link

Contemporary situation:

October 9th, 2009, only few assesses have received his/her user name and password in respect of central excise and last date of filing of return of central excise is October 10th, 2009. “Sir please accept our return manually this time only, we have already applied for user id and password, we will definitely file e-return next month”. Yes, most of assesses have been filed the return ER-1, ER-2 and ER-6 manually.

October 14th, 2009, No one has received his/her user name and password in respect of service tax and the last date of filing of return is October 25th, 2009. The jurisdictional departments are pushing us to file e-return. “Should we apply for user id and password or should we file the return manually”. As the jurisdictional officers are not accepting manual return, so, “please extend the last date for those assesses to whom no mail has been received till October 25th”.



The Assistant Commissioner
Service Tax Range-___,



1) Name of Assessee:

2) Category of service(s):

3) Service Tax Registration No. :-

4) Email Address:

(Please give a trusted e-mail address to which the User Name and Password for access to the E-filing of the Return can be sent)

5) We request that, we may permitted to file our ST3 Return electronically. We declare that we satisfy the conditions of Trade Notice No 6/2003 dated 01-04-2003 and shall observe the instructions given therein.

We undertake to indicate my/our 15 digit STP code in every challan used by us for remitting Service Tax in Banks.

If any difficulty is faced in filing the return electronically and get the acknowledgement from the computer within one month from the due date, we shall file manual returns as was done hitherto.

Date: Name and signature of the Assessee


Designation with Seal

aces9We have tried to compile each and every aspect relating to registration in our article. But the queries are welcome to us. We are further giving the details of filing the returns in our next article.

aces 9

By CA. Pradeep Jain & CA. Abhishek Jajoo

The authors can be reached at

[email protected] & [email protected]

Click to Read Other Articles of CA Pradeep Jain & His Team Members

More Under Service Tax


  1. satheesh kumar.j says:

    I wish to e filing ST3 return -new ammendment quarterly retun filing- service tax up to 25 lakhs class -e retun st.3 fill retun period April 2012 to june 2012 senn in e filing April to to file st3 in due time.


  2. kavya khanvilkar says:

    Company Name : Advance Chemicals

    Range : I

    Div : A

    Comm : Mumbai – I

    ECC No : AAAPL 4544 LXD 001

    As per our above registration I have submitted Excise Return for last 3 Quaters but it is shown rejected because Assessee cannot enter her own registration number in document based on which the credit is passed error is coming. We are the self importer. We refer Spectrun programm and we submitted excise return through Spectrum Please advise me

    Thanks & Regards


    For Advance Chemicals

    [email protected]

  3. kiran chokshi says:


    RANGE :  I    DIV : A   COMM: MUMBAI -I
    E.C.C. NO. AAA PL4544 L X D001       



  4. madan saw says:

    i can not filled excise return oct to dec 2011. required only xml only. how to convert from MS. Excel Sheet to xml sheet. Please advice me.


  5. Suresh Sangam says:


    I have submitted the Service tax Return for period Apr, 2011 to Sep, 2011. But it is shown has rejected because of the Premises code does not exist for the mentioned Registration No. Our Premises code is 120502 in my registration certificate, issued dated 19.06.2008. It is six digit No. but new premises code is ten digit No. 120502A001 of Ara Range & I have type in premises column to 120502A001 in e-return. So What will be correct premises code of Rang-Ara,Division -Gaya ,Commissionerate-Patna for me. Please send reply before 26th dec,2011

    Pankaj Kumar Mansinhka
    Sri Ram Traders

  6. suresh Sangam says:

    old Premises code is 120502 R/S
    I have submitted the Service tax Return for period Apr, 2011 to Sep, 2011. But it is shown has rejected because of the Premises code does not exist for the mentioned Registration No. Our Premises code is 120502 in my registration certificate, issued dated 19.06.2008. It is six digit no. but new premises code is 120502A001 of Ara Range & I have type in premises column to120502A001.So What will be correct premises code of Rang-Ara,Division -Gaya ,Commissionerate-Patna Please guide me before 26th dec,2011



    I have submitted the Service Return for Oct. 2010 to March, 2011. But it is shown has rejected because of the Premises code does not exist for the mentioned Registration No. but i have taken premises code from ACE site in > Fill ST 3 > Fill. I have tried to revise and/or amend but it is not response. I have tried for New Return but it is shown that the same is already filed. For April, 2011 to Sept. 2011, I filed S. T. Return but it is not shown in > efiling > view status, but it shown > view ST3 > search criteria shown status “FILED” and filed by “SELF”. So it is ok. Please let me know all the issue

    I have already write a letter to [email protected] for the same.


    Ashok Sarvaiya

  8. Uday Gupta says:

    My ex employeer is not giving my TAX certificate Form-16. he deduct more tax despite I submit investment document. How we get my Form 16 A?
    Company is
    Accord Financial Services
    A-60, Lajpat Nagar II
    New delhi-110024
    contact person Mr. Pawan Agarwal
    FAX 011-47695555
    mobile 0-9811301416

  9. C A Tejal Daxini says:

    Hello sir,
    nice compilation, perhaps it solves at most query regarding filing service tax return online,
    its very helpful,
    thank u so much…

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