Securities and Exchange Board of India 

Circular No. SEBI/HO/DDHS/DDHS_Div3/P/CIR/2021/600

Dated: July 22, 2021

To,

All Infrastructure Investment Trusts (“InvITs”)

All Parties to InvITs

All Stock Exchanges

Madam/Sir,

Sub: Continuous disclosures in compliances by InvITs – Amendments

1. SEBI issued Circular No. CIR/IMD/DF/127/2016 dated November 29, 2016 has inter alia prescribed guidelines for Grievance Redressal Mechanism for InvITs.

2. In order to further enhance investor protection and to increase transparency in grievance redressal, Para 5.3 of Annexure B of SEBI Circular No. CIR/IMD/DF/127/2016 dated November 29, 2016 stands modified as under:

“5.3 All complaints including SCORES complaints received by the InvIT shall be disclosed in the format mentioned in Annexure – A on the website of the InvIT and also filed with the recognized stock exchange(s), where its units are listed within 21 days from the end of financial year or end of quarter, as the case may be.”

3. All other conditions specified in SEBI circular dated November 29, 2016 shall remain unchanged.

4. This circular is being issued in exercise of powers conferred under Section 11(1) of the Securities and Exchange Board of India Act, 1992 and Regulation 33 of the REIT Regulations.

5. This Circular is available on the website of the Securities and Exchange Board of India at sebi.gov.in under the category “Legal” and under the drop down “Circulars”.

Yours faithfully,

Deena Venu Sarangadharan
Deputy General Manager
Department of Debt and Hybrid Securities
Tel No. 022-2644-9266
Email Id [email protected]

Annexure- A

For Financial Year (FY)
All     complaints       including SCORES complaints SCORES complaints
Number of  investor complaints pending at the beginning of the year.
Number of  investor      complaints received during the year.
Number of     investor      complaints disposed of during the year.
Number    of     investor      complaints pending at the end of the year.
Average time taken for redressal of complaints
For Quarter Ending (QE)
All     complaints       including

SCORES complaints

SCORES complaints
Number of  investor  complaints pending at the    beginning of the
Quarter.
Number of investor      complaints received during the Quarter.
Number of investor      complaints disposed of during the Quarter.
Number    of     investor      complaints

pending at the end of the Quarter.

Average time taken for redressal of complaints for the Quarter

Complaints pending during FY FY/QE
Less than 1 month 13 months 3-6 months 6-9 months 9-12 months Greater than 12 months Total
All

complaints

SCORES complaints
Complaints resolved during FY/QE
Less than 1 month 13 months 3-6 months 6-9 months 9-12 months Greater than 12 months Total
All complaints
SCORES complaints

 

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