F.No. 12/1/2020-B0.II
Government of India
Ministry of Finance
Department of Financial Services

***

3rd Floor, Jeevan Deep Building
10, Parliament Street, New Delhi
Date: 27th March, 2020

To

1. Managing Directors & Chief Executive Officers (MDs & CEOs) of all Public Sector Banks (PSBs)

2. MDs & CEOs of Private Sector Banks

3. Chairman, Indian Banks’ Association

Subject: Advisory regarding Functioning of Branches and Banking Correspondents despite Disruption on account of Corona Virus

Dear Sid Madam,

This is with reference to the lockdown which is in effect across the country on account of the Corona Virus (COVID-19) pandemic. The Department of Financial Services (DFS) has been monitoring the status of functioning of bank branches and banking correspondents from day to day. While banks have been committed to serve the people in these difficult times, which is laudable and commendable, it is observed that on 27.03.2020, a total of 10,304 branches of Public Sector Banks (PSBs)  and 3,447 branches of Private Sector Banks could not function, owing to various restrictions / orders of different State Governments such as curfew, permission to open branches in clusters, etc. Similarly, 68,189 BCs of PSBs and 16,852 BCs of Private Sector Banks could not function. The bank-wise details are enclosed.

2. In this regard, I have been directed to highlight that it is very crucial and critical to keep banking channels open and make sure that branches and BCs function throughout the lockdown period, so that people do not face any hassles or problems in their financial transactions. This is especially important in view of the Pradhan Mantri Garib Kalyan Package launched by the Government to ensure livelihood security of the poor and vulnerable, as a result of which the cash withdrawal requirements of many people would require to be met through branches and BCs. Therefore, it is requested that:

a) All PSBs kindly take all necessary steps, in coordination with the local District/ State administrations to ensure that branches / BCs are able to remain open and function.

b) A field level officer of the rank of GM or above be designated by all PSBs in each region/ zone/ circle, etc so that coordination with local administrations becomes easier and any outstanding issues are addressed at the earliest.

c) As regards private sector banks, IBA is requested to kindly monitor their branch and BC operations, so that the same function seamlessly

(Raghav Bhatt)

Deputy Director 011-23748743

Status of Bank Branches and BCs Open and Functioning on 27th March

Branches

Name of Bank Total Branches Branches Open Branches Closed
Public Sector Banks
Bank of Baroda 9,479 7,542 1,937
State Bank of India 22,029 20,228 1,801
Punjab National Bank 6,618 5,616 1,002
Bank of India 5,089 4,158 931
Punjab and Sind Bank 1,525 867 658
Canara Bank 6,328 5,805 523
Allahabad Bank 3,171 2,658 513
Oriental Bank of Commerce 2,370 1,892 478
Central Bank of India 4,651 4,212 439
Union Bank of India 4,281 3,889 392
UCO Bank 3,086 2,722 364
United Bank of India 2,013 1,656 357
Indian Overseas Bank 3,270 2,939 331
Syndicate Bank 4,079 3,911 168
Indian Bank 2,850 2,692 158
Andhra Bank 2,874 2,756 118
Corporation Bank 2,437 2,347 90
Bank of Maharashtra 1,833 1,789 44
Total 87,983 77,679 10,304
Private Sector Banks
ICICI Bank 5,324 4,097 1,227
HDFC Bank 5,232 4,702 530
Induslnd Bank 1,878 1,379 499
Axis Bank 4,404 4,011 393
YES Bank 1,135 941 194
Kotak Mahindra Bank 1,585 1,406 179
IDBI Bank 1,893 1,792 101
Jammu and Kashmir Bank 965 883 82
RBL Bank 371 310 61
Federal Bank 1,249 1,192 57
DCB Bank 334 304 30
IDFC First Bank 460 433 27
Tamil Nadu Mercantile Bank 509 484 25
Catholic Syrian Bank 411 395 16
KarurVysya Bank 779 768 11
Dhanlaxmi Bank 246 242 4
Karnataka Bank 851 847 4
South Indian Bank 872 868 4
Lakshmi Vilas Bank 566 563 3
Bandhan Bank
Nainital Bank 141 141 0
Total 29,205 25,758 3,447

Banking Correspondents (BCs)

Name of Bank Total BCs BCs Open BCs Closed
Public Sector Banks
State Bank of India 61,334 28,930 32,404
Bank of Baroda 18,110 6,865 11,245
Bank of India 7,591 3,043 4,548
Punjab National Bank 7,443 3,206 4,237
Canara Bank 6,447 3,453 2,994
Allahabad Bank 6,025 3,396 2,629
Central Bank of India 6,387 3,769 2,618
Union Bank of India 5,700 4,054 1,646
Indian Overseas Bank 2,795 1,336 1,459
United Bank of India 3,772 2,562 1,210
Andhra Bank 1,688 928 760
UCO Bank 3,568 2,830 738
Indian Bank 3,022 2,514 508
Oriental Bank of Commerce 1,270 818 452
Corporation Bank 754 411 343
Bank of Maharashtra 2,974 2,705 269
Syndicate Bank 2,705 2,576 129
Punjab and Sind Bank 353 353 0
Total 1,41,938 73,749 68,189
Private Sector Banks
IDFC First Bank 11,205 3,009 8,196
ICICI Bank 5,480 1,646 3,834
HDFC Bank 6,379 4,487 1,892
RBL Bank 1,295 0 1,295
Jammu and Kashmir Bank 985 215 770
Axis Bank 674 291 383
Equitas Small Finance Bank 242 45 197
KarurVysya Bank 133 30 103
Lakshmi Vilas Bank 109 32 77
Nainital Bank 57 6 51
Total 26,840 9,988 16,852

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