Benefit of ambiguity or doubt would go to Consumer under Consumer Protection Act: NCDRC

Ram Naresh Singh & 3 Ors Vs Executive Engineer (NCDRC Delhi) Conclusion: In present facts of the case, it was held by the National Commission that Consumer Protection Act being a beneficial legislation, benefit of ambiguity/doubt needs to go to the Consumer. Facts: The present Revision Petition (RP) was filed by the Petitioners against Respondent under section 21 of the Consumer Protection Act 1986, against the order dated 11.02.2021 of the State Consumer Disputes Redressal Commission, U.P., Lucknow in which order dated 03.05.1999 of District Forum was challenged, inter alia praying for se...