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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 906 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3765 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 5142 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1944 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1350 Views 0 comment Print


Latest News


CCPA Fines Food Brands ₹1 Lakh Each for Misleading “100%” Product Claims

Corporate Law : CCPA imposed ₹1 lakh penalties on two food companies for using misleading 100% claims that did not match the actual composition ...

June 22, 2026 405 Views 0 comment Print

Govt Prescribes Standard Edible Oil Pack Sizes to Improve Price Comparison for Consumers

Corporate Law : The government has exempted smaller edible oil packs and minor edible oils from standardisation requirements. The exemption is aim...

June 9, 2026 435 Views 0 comment Print

CCPA Imposes Penalties as Dark Patterns Manipulated Consumer Consent

Corporate Law : CCPA fined digital platforms for using interface designs that influenced consumer choices without clear and informed consent. The ...

June 6, 2026 342 Views 0 comment Print

CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 552 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 633 Views 0 comment Print


Latest Judiciary


CCPA Fined Oriens Global Marketing ₹1 Lakh for Misleading Website Disclosures

Corporate Law : The CCPA ruled that incomplete product details, unverifiable regulatory credentials, and missing mandatory disclosures violated th...

June 22, 2026 183 Views 0 comment Print

Zorro Night Club Penalised for Automatic Service Charge Despite Consumer Objection

Corporate Law : The CCPA held that automatically adding a service charge to restaurant bills violated the Consumer Protection Act and the CCPA Gui...

June 22, 2026 159 Views 0 comment Print

English Oven Fined ₹1 Lakh as CCPA Finds ‘100% Atta Bread’ Claim Misleading

Corporate Law : CCPA held that advertising bread as 100% Whole Wheat despite containing only 87% wheat flour was misleading. The authority ordered...

June 22, 2026 360 Views 0 comment Print

CCPA Penalises Narayana Coaching Institute for Misleading JEE Rank Advertisement

Corporate Law : The Authority ruled that selectively withholding course information and presenting disclaimers in illegible font misled prospectiv...

June 22, 2026 1542 Views 0 comment Print

CCPA Imposes Penalty for Selling Walkie-Talkies Without Mandatory Licensing Disclosures

Corporate Law : The CCPA held that failure to prominently disclose licensing requirements, frequency details, and regulatory approvals for walkie-...

June 22, 2026 141 Views 0 comment Print


Latest Notifications


Standard Pack Sizes Introduced for Major Edible Oils to Prevent Consumer Confusion

Corporate Law : Standard pack sizes have been recommended for commonly used edible oils to reduce market inconsistencies and assist consumers in c...

June 5, 2026 576 Views 0 comment Print

Legal Metrology Advisory Allows Existing Repairers to Continue Without Fresh Registration

Corporate Law : The Government has advised States and UTs not to impose fresh registration requirements on existing repairers merely because of re...

May 21, 2026 324 Views 0 comment Print

Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 18, 2026 390 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1545 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 324 Views 0 comment Print


Overriding Effect of Consumer Forum over Arbitration

August 27, 2020 3687 Views 0 comment Print

With the passage of time, the populace of the country is on hike and so are their opinions. Their opinion forms the basis for their interpretation, it may be a good or a bad interpretation. What would happen in the situation where people starting interpreting the laws? We might be flooded with several interpretations. The […]

Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020

August 13, 2020 924 Views 0 comment Print

(1) These regulations may be called the Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020. (2) They shall come into force on the date of their publication in the Official Gazette.

Apportioning Culpability; Product Liability & E-Commerce

August 11, 2020 3012 Views 0 comment Print

Was there really a need to repeal the Consumers Protection Act, 1986? The answer is YES! After undergoing three amendments in the year 1991, 1993 and 2002 the Act was still found to be needing empowering and modern provisions to deal with a new and modern market, newer dynamics and newer challenges and to accost […]

Consumer Protection (E-Commerce) Rules, 2020- Analysis

August 10, 2020 3894 Views 0 comment Print

Consumer Protection (E-Commerce) Rules, 2020: Highlighting Facts India is evident to the fact that its first E-commerce interaction took place vide IRCTC. This was the government’s first experimental move to give privilege to the host of public for hassle free bookings. Followed the path laid down by the Indian Railways, the Airlines industry jumped into the online segment to cut down […]

Encoding of Consumer Protection (E-Commerce) Rules, 2020 – Part 1

August 3, 2020 5649 Views 0 comment Print

The Indian Parliament, on 6 August 2019, passed the landmark Consumer Protection Bill, 2019 which aims to provide timely and effective administration and settlement of consumer disputes.

Onus on Inventory e-commerce Entities under New E-commerce Policy 2020

August 1, 2020 2223 Views 0 comment Print

Before understanding the  obligations of Inventory E-commerce Entities under New e-commerce Policy , we need to know the definition of  ‘Inventory e-commerce entity’. As per the Consumer Protection (E-Commerce) Rules, 2020 ‘inventory e-commerce entity’ means an e-commerce entity which owns the inventory of goods or services and sells such goods or services directly to the […]

Salient Features of Consumer Protection Act 2019

July 31, 2020 29109 Views 1 comment Print

Once Mahatma Gandhi had said ”Customer is like a God’. In early time also the concept was “the customer is the king” but this concept has been changed by passing of time. We know that for success of any organisation the end users play a very important role. The end users are the main decision […]

Consumer Protection Act (New) Rules Notified

July 28, 2020 3765 Views 0 comment Print

Considering the fact that, e-commerce has gained wide popularity given easy access in India and shopping at the comfort of the home. The Government of India has notified a new set of rules for the safety and betterment of consumers in India to be in effect from 20th July 2020. The Central Government has notified […]

New Rules & Regulations for Marketplace e-commerce Entities

July 28, 2020 5982 Views 0 comment Print

In this write up we will discuss about rules w.r.t. marketplace e-commerce entity. In my last article we had discussed about how the new rules have affected the e-commerce entities. You can refer the article below for more details: https://taxguru.in/corporate-law/rules-e-commerce-entities.html Before moving further, let us first understand what marketplace e-commerce entity is. It means an […]

New Rules for E-Commerce entities

July 27, 2020 3915 Views 0 comment Print

The Central Government recently issued a notification dated 23rd July 2020 for e-commerce players making online retailers more accountable and their businesses more transparent under the Consumer Protection (E-Commerce) Rules, 2020. In this write-up, we will discuss about the duties of e-commerce entities as per the new e-commerce rules. Applicability: (a) all goods and services […]

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