Indian Banks’ Association

No. CorpComm/circular/2020

March 22, 2020

The Chief Executives of IBA Member Banks

Dear Sirs/ Madam,

Lock down and suspension of public transport services has been announced by many Local authorities/State Governments  to curtail the spread of  COVID 19 across various geographies. Keeping this in view , after due deliberation, it is suggested that Member Banks may selectively keep their branches open at such locations after due consultation  with  the  local  state  government/authorities  to  carry  out  the   basic   essential transactions as per appeal circulated today.

The state level SLBC Convenor banks and LDMs of the districts are requested to proactively consult  the  state  administration  to  chalk  out  a  feasible  Business Continuity Plan (BCP). Member Banks may empower their Regional/ Zonal/ Circle Heads to take  appropriate decision in the matter.

SLBC convenors should also take concurrence of the Regional Director of RBI for implementation of BCP prepared by them. The MD & CEOs of the SLBC convenor banks may take the lead in providing guidance to the SLBC convenor and member banks in the state for effective implementation of the contingency plan.

All banks are requested to prepare BCP for uninterrupted availability of banking services through alternate delivery channels for the convenience of the public.

Hope all the member banks will rise to the occasion to collectively sail through this Covid-19 pandemic.

Warm regards

Sunil Mehta
Chief Executive

IBA Letter


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