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Since enrolment application went live,of many issues,one particular issue that has been reported in significant numbers was pertaining to PAN validation of taxpayers,required to be done after the application is submitted with either e-signature or DSC. GSTN has investigated many such issues and have taken certain steps to help tax payers migrate successfully.

Problem encountered Solution provided by GSTN on GST portal
1 Mismatch in name as per VAT-TIN/Service Tax-TIB and that in CBDT Making the Name as per PAN editable in the application for proprietors, where details of Authorized signatories were auto-populated to correct any differences between Name as per VAT and Name as per PAN
2 Mismatch of names where middle name is not there (in such cases one space was being added when name data was downloaded from CBDT database.) Removing all spaces from name as per PAN validation to avoid appearance of spaces in PAN because of missing middle name
3 Mismatch arising out of First Name, Last Name and Middle Name as given in VAT/Service Tax TIN with that in PAN Concatenation of First name, Middle Name & Lastname of taxpayers and sending single string request to CBDT in order to avoid failure due to name mismatch arising out of Fname, Lname & Mname.
4 Mismatch arising when PAN in enrolment application was left blank due to non- availability of CBDT service at the time of data fetching for activation (after submission of application using DSC/eSign). Enabling fetching name as per PAN at the run time, should the name as per PAN in enrolment application was left blank due to non-availability of CBDT service at the time of activation.

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67 Comments

  1. ashish gurao says:

    Dear Sir,
    We are exporter.
    While processing for Shipping bills , we are getting error like “GST pan is not matching with ICE pan” could u please guide me where we do the correction so such message wouldn’t appear. facing problem while our CHA process for shipping bill.

  2. Darshan Saroya says:

    After submitting GST form for Individual is get these error
    Name does not match for Authorized Signatory
    Name does not match for Promoter
    What to do?

  3. Prabha says:

    When i register the GST Portal i have received the error message as ” Another User exists with same PAN Number ” and “Invalid characters entered another User exists with same Aadhaar Number”. So how to resolve it. please do the replay early as possible.

  4. Gopal says:

    This is in reference to Application for New Registration submitted at GST portal.It is observed that details of following PANs are not matched with CBDT database.Kindly fill the details as per PAN details and resubmit the Form. Details of the PANs are as under:
    1. AYHPG5317K : Name does not match for Authorized Signatory
    2. AYHPG5317K : Name does not match for Promoter

  5. POLYCON ENGINEERS says:

    We are a partnership VAT registered firm.PAN is AAQFP9299L with two partners. After migration we noticed that GSTN is 19AEDPB9834N1Z1. This PAN is of 1st Partner. Pl. advice how we rectify the GSTN.

  6. Krishan Kumar Bhatia says:

    Earlier the firm GLP Business was in the name of Mr.Zakir Hussain whose VAT no.06661050005 and PAN no. of Mr.Zakir Hussain is AADPH1545G. Prior to shifting to GST. I took over the firm w.e.f. 01.04.2017 and got the VAT registration in my name. My PAN is AAVPB5762D. My Advocate filed my application for shifting my firm to GST and I got a certificate of provisional GST no. with my PAN which is 06AAVPB5762D1ZO (copy attached). I also paid GST Challan through internet banking with this GST no. on 18.08.2017 and receipt also shows my GST no. (copy attached). But when I fill GST 3B return, the portal shows ‘ACCESS DENIED’ and verification pending. When I verify the same it do not allow me to verify. Actually in Detail of Promotor/Prop, it shows my name as Krishan Kumar Bhatia, but it shows the PAN as AADPH1545G which is of Mr. Zakir Hussain. I am not in a position to submit the details of sales in 3B.

    Pl advise 1. How this PAN can be corrected. 2. Whether my GST which I deposited on 18.08.2017 has been credited in my account. 3. Is there any imposition of penalty in this case because I could not submit the details of sales in GST portal.

    An early reply willis expected.

    Krishan Kumar Bhatia
    Prop. GLP Business,
    31, Mathura Enclave, Ambala City-134003 haryana

    GLP BUSINESS GST-Challan Receipt 18.08.2017.pdf
    GLP BUSINESS PROVISIONAL GSTIN.jpeg

  7. Krishan Kumar Bhatia says:

    My firm was earlier in the name of Mr.Zakir Hussain whose PAN no. is AADPH1545G. Prior to shifting to GST. I took over the firm and my PAN is AAVPB5762D. My Advocate filed my application for shifting to GST and I got a certificate of provisional GST no. with my PAN which is 06AAVPB5762D1ZO. I also paid GST Challan through internet banking with this GST no. on 18.08.2017 and receipt also shows my GST no. But when I fill GST 3B return, the portal shows ‘ACCESS DENIED’ and verification pending. When I verify the same it do not allow me to verify. Actually in Detail of Promotor, it shows my name as Krishan Kumar Bhatia, but it shows the PAN of Mr. Zakir Hussain which is AADPH1545G. I am not in a position to submit the details of sales in 3B. My question is 1. How this PAN can be corrected. 2. Whether my GST which I deposited on 18.08.2017 credited in my account. 3. Is there any imposition of penalty in this case because I could not submit the details of sales in GST portal.

  8. Popy chetia says:

    What should i do Sir ? This mail i received from GSTIN Team. But i was checked . Same error is showing still .

    This is in reference to Application for New Registration submitted at GST portal.It is observed that details of following PANs are not matched with CBDT database.Kindly fill the details as per PAN details and resubmit the Form. Details of the PANs are as under:
    1. AYWPM7816D : PAN does not exist

    In view of the above discrepancies, Form is considered as incomplete .Please resubmit the Form with correct details.
    This message is sent to you on your registered email id.
    Best Regards,

    GSTN Team

  9. priya says:

    Trying to register in gstin mine is partnership firm , but one of the partner name does not contain first name which is mandatory for filing gst application what will be the solution..

    how to do gst if i only have last name in pan card

  10. Goutam says:

    1. AIDPD6371J : Name does not match for Authorized Signatory
    2. AIDPD6371J : Name does not match for Promoter.
    My PAN name GOUTAMKUMAR DEB
    But PAN record shown GOUTAMKUMAR ANIL DEB
    How to fill the GST migration.

  11. Datta Prasad says:

    I am an individual and I was trying for new GST registration by the Company name. during filling the registration form, I got a message saying “PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database”, Kindly help me.

  12. ACHINTYA KARMAKAR says:

    how can solve mismatch pan in cbdt,vat registration name ACHINTA KARMAKAR but pan card name ACHINTYA KARMAKAR, but I received provisional i.d. from gst.gst team mail me mismatch pan with cbdt on 18th July 2017

  13. RAMYA says:

    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database…
    WHAT DOES IT MEAN..I REALLY DONT KNOW ABOUT VAT AND ALL

  14. Goutham G says:

    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database. Pls Suggest

  15. Sekar says:

    PAN and Legal Name is not matching with CBDT database while entering new registration.
    This is for a new preparatory company registration.

  16. HARI DAS .M says:

    THIS PAN NUMBER NOT SHOWING IN INCOME TAX WEB SITE PLEASE CHECK TI AND FIRST NAME AND SURENAME FOR GST REGISTRATION PURPOSE THANK YOU.

    PAN NUMBER : APEPG0116Q

  17. Sachin Tyagi says:

    This message is flashing while submitting myself to new registration
    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database.
    In this regard kindly suggest what should I do to get GSTIN no.

  18. PANNEERSELVAM D says:

    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database
    i am
    New Registration

  19. PANNEERSELVAM D says:

    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database

    New Registration

  20. Sushil Verma says:

    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database

  21. PRAVEEN KUMAR NS says:

    PAN and Legal Name is not matching with CBDT database. Please submit PAN and Legal Name after validating with CBDT database
    I TRIED ALL .NOT WORKING CAN U HELP ME SIR.

  22. M S BALAJI says:

    This is in reference to Application for New Registration submitted at GST portal.It is observed that details of following PANs are not matched with CBDT database.Kindly fill the details as per PAN details and resubmit the Form. Details of the PANs are as under:
    M S BALAJI

  23. T.BALAJI says:

    This is in reference to Application for New Registration submitted at GST portal.It is observed that details of following PANs are not matched with CBDT database.Kindly fill the details as per PAN details and resubmit the Form. Details of the PANs are as under:
    1. ANGPB6431P : Name , Father’s name does not match for Authorized Signatory
    2. ANGPB6431P : Name , Father’s name does not match for Promoter

  24. Aiyappan says:

    Sir,

    we have a problem in GST portal name updation. our company name has changed since sept2016 and revised PAN also received and also name change updated in VAT site but now there is name mismatch in GST portal in application stage

  25. IN ORDER TO OVERCOME THE PROBLEM OF VALIDATION ERROR ON DASHBOARD ,ONE MUST HAVE TO ENTER THE FULL NAME OF PROPRIETOR OR AUTHORISED SIGNATORIES IN THE FIRST NAME FIELD ,
    AFTER THAT FATHER NAME MUST ALSO ENTERED IN TH FIRST NAME ONLY.AFTER RESUBMIT IT AGAIN WITH EVC.
    IT PROVES BENEFICIAL FOR ME.

  26. BASAVARAJ U E says:

    my name is basavaraj u e dob as per school certificate 02-07-1977 but in pan card dob is 20-07-1977
    in pan card UJJANIPURA ESWARAPPA BASAVRAJ
    WE USEING NAME BASAVARAJ U E WE ARE UPTEDTED GST ALL DOCUMENT BUT WE ARE RECEVEING MAIL PAN NUMBER MISS MATCH PAN IS AFNPB1967M

  27. DHARMESHGUPTA says:

    My firm was having consttution as partneship till 3q.3.20q6.wef 1.4.16 the constitution was changed by amendement as properitorship being partnership disolved.but tin /vat department sent data base of old constituion to cbec &we recieved pw for migrating gst for oold pan of parnership firm.applied for correction but last date is apròaching .what to do ?

  28. Bharat Agrawal says:

    Sorry, I was unable to get gist of this post. My problem is the that our PAN number in VAT Uttrakhand website is correct but not in GST portal wherein the First tab it is uneditable should I continue filling the form.

  29. inderjit singh says:

    Currently our firm works as properitership. But there was a mistake in the vat record our firms show as patnership. Due to this at gst registration time there was a massage show pan mismatch. So we make a correction in vat database as our firm propertiership. But after this the Old pan still show in gst portal. So now what is the solution? How we register in gst

  30. Rajgopal says:

    This means, if my Surname appears first in the PAN, I should write that as my first name? Is this not ridiculous? Why cant GST ensure that the name is matched correctly irrespective of its order? Further, if there is one Aadhar for one PAN, there should be no problem at all.

  31. M Maheswari says:

    Two more issues in migration and their solutions

    1. FIRST NAME field in PAN Data (in Income Tax Database) is blank.

    Solution: Enter the Last Name / Surname field in FIRST NAME and proceed. This has worked for some of the assessees.

    2. Technical issues. Ensure the following for smooth submission

    (1) Google chrome browser with Single tab
    (2) Disable anti virus while submitting
    (3) SET YOUR USER ACCOUNT SETTINGS TO “LOW PRIORITY”

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