The Department of Posts, Ministry of Communications, issued SB Order No. 08/2026 dated 18.07.2026 introducing an online request facility for Personalized Cheque Book (PCB) through Post Office Internet Banking for Post Office Savings Account (POSA) customers. Referring to SB Order No. 05/2026 dated 08.05.2026, which had introduced the Personalized Cheque Book facility and envisaged its extension through Internet/Mobile Banking, the order states that the Internet Banking facility has been made available and is operational with effect from 18.07.2026. POSA customers with Internet Banking access can submit online requests for issuance of a Personalized Cheque Book without visiting a Post Office. A detailed Standard Operating Procedure (SOP) for online PCB applications through Internet Banking is enclosed as an annexure. The Department has directed that the order be circulated to all concerned offices for information and necessary action and displayed on the notice boards of all Post Offices. The order has been issued with the approval of the Competent Authority.
No. FS-POSB/6/2025-FS-DOP-Part(1)
Government of India
Ministry of Communications
Department of Posts
(Financial Services Division)
SB Order No. 08/2026 | Dated: 18.07.2026
To
All Heads of Circles/Regions
Subject: Introduction of online request facility for Personalized Cheque Book (PCB) through Internet Banking — reg.***
Madam / Sir,
This is in reference to SB Order No. 05/2026 dated 08.05.2026 regarding the introduction of Personalized Cheque Book (PCB) facility for Post Office Savings Account (POSA) customers, wherein it was envisaged that the facility would subsequently be extended through Internet/Mobile Banking.
2. It is to inform that the facility for submission of Personalized Cheque Book (PCB) requests through Post Office Internet Banking has now been made available and will be operational w.e.f. 18.07.2026. Accordingly, POSA customers having access to Internet Banking will be able to request online for the issuance of Personalized Cheque Book without visiting the Post Office. The detailed SOP for online application of PCB through Internet Banking is enclosed as Annexure.
3. It is requested that this may kindly be circulated to all concerned offices for information and necessary action. The same may also be displayed on the notice boards of all Post Offices.
4. This issues with the approval of the Competent Authority.
Yours faithfully,
Copy to:-
1. PPS to Secretary (Posts)
2. PPS to Director General Postal Services
3. PPS / PS to Member (Financial Services) / Member (0) / Member (P) / Member (HRD) / Member (Tech) / Member (Service Quality and Marketing), Member (Infrastructure), JS & FA
4. Director General, APS, New Delhi
5. Chief General Manager, BD Directorate / Parcel Directorate / PLI Directorate
6. CGM, CEPT for kind information and necessary action
7. Deputy Director General (Vig) & CVO) / Sr. Deputy Director General (PAF)
8. Director, RAKNPA / Directors of all PTCs
9. Director, CPRC Chennai
10. Director General P & T (Audit), Civil Lines, New Delhi
11. Secretary, Postal Services Board / All Deputy Directors General
12. All General Managers (Finance) / Directors Postal Accounts / DDAP
13. The Joint Director & HOD, National Savings Institute, ICCW Building, 4 Deendayal Upadhyay Marg, New Delhi-110002
14. The Under Secretary, MOF (DEA), NS-II Section, North Block, New Delhi
15. All recognized Federations / Unions / Associations
16. Guard File / e-File
(Devender Kumar Sharma)
Assistant Director (SB-II)
