GOVERNMENT OF INDIA
MINISTRY OF COMMERCE AND INDUSTRY
OFFICE OF THE JOINT DIRECTOR GENERAL OF FOREIGN TRADE
C BLOCK, PMT COMMERCIAL COMPLEX SHANKARSETH ROAD,
SWARGATE, PUNE – 411037
Tele No. 020-24442783/24449598
Fax No. 020-24441577
Email : pune-dgft@nic.in
Trade Notice No. 12/AM16 dated 22.04.2016
Trade is hereby informed that whenever application for issue or modification of IEC is to be filed now, it has to be done only through an online process with digital signature and the filing is done to DGFT, New Delhi. Only after successful filing of the application it gets downloaded to Pune-JDGFT. So any hitch or glitch during the filing process has to be taken-up only with DGFT, New Delhi and this office will not be in a position to intervene till the application successfully gets filed in the DGFT Server/Website. Hence any query relating to filing process like Non-generation of mobile/E-mail token/being not able to complete submission using digital key/problem while updating the records/problem during uploading of the attachments etc., should be taken-up only with DGFT, New Delhi and this office OR the NIC Desk at Pune Office will not be in a position to intervene, since Pune Server does not have any access to Delhi server until the data gets downloaded into Pune server after successful submission.
The following is the DGFT EDI Helpdesk Number and E-Mail ID
1800111550 (Toll Free) and dgftedi@nic.in
Contact persons in EDI Section are given below:-
| 1 | Shri J.P. Mishra | PSA-NIC | 011-23051456 | Ext-306 | jpm@nic.in |
| 2 | Shri S. Rajasekhar | SA-NIC | 011-23051456 | Ext-306 | s.raja@nic.in |
In case your query is not attended by EDI Section then you may contact the following persons in DGFT:
| 1 | Shri Ajay Kumar Srivastava | Joint DGFT | 011-23062484 | Ext-229 | sajay@nic.in |
| 2 | Shri Anil K. Sinha | DDG-NIC | 011-23051456 | Ext-227 | anilksinha@nic.in |
(S. SASIKUMAR)
JOINT DIRECTOR GENERAL OF FOREIGN TRADE
PUNE
