DGFT’s COVID-19 Helpdesk coordinating and resolving International Trade related Issues
In view of the surge in COVID-19 cases, the ‘Covid-19 Helpdesk’ of Directorate General of Foreign Trade (DGFT) in the Department of Commerce has from 26.04.2021 onwards started collecting information on the difficulties being faced by exporting community so as to examine and resolve the irritants faced by the trade & industry expeditiously.
Various issues relating to Department of Commerce/DGFT, Import and Export Licensing Issues, Customs clearance delays and complexities arising thereon, Import/Export documentation issues, Banking matters, Transport/Port Handling/Shipping/Air Movement issues and availability of manpower for running export units etc. are the key areas being examined by the Helpdesk. Trade related issues concerning other Ministries/Departments/Agencies of Central Government and State Governments are being collated and are being taken up for resolution with the concerned agencies.
Major areas which have been flagged through Helpdesk for support, include-
Within a period of 15 days, 163 requests have been received seeking support, policy clarity and relaxations etc., out of which 78 have been fully resolved. Major issues which got coordinated/ resolved during the period, include:
Industry can approach the Covid 19 Helpdesk for support and register their issues on the DGFT website (https://dgft.gov.in) or email at [email protected] Department of Commerce is committed to take up all such matters received on priority with other Ministries/Departments and State Governments/UTs.