In this modern age, businesses have undergone a sea change as compared to the olden days due to the advent of advanced technology in production processes, development in Management techniques, development in Electronics and Computer Science, government promoting the growth of industries through various schemes, relaxation of norms, giving regulatory support and restrictions to minimum. There is a favorable environment in the country to start business and perform at par with the global standards and the customers/clients benefit by getting high quality goods/services at competitive rates. In such a scenario, we ought to know that, if there are various companies producing a product “A” there are certain reasons why a customer choses company “X”, from company “Y” or “Z”, this competitive edge which a company “X” possesses in the market distinguishes it with others. It has a well defined way of working which has evolved through a span of time, honing their skills whether in the Marketing, Production or other crucial aspects of their functioning. Such skills are very much required for a corporate to survive in the Market in the long run and also to earn supernormal profits if all the relevant factors are favorable. The company as a whole, is a sum total of all the departments, if all the departments improve their functioning, no doubt, the resultant effect is that the total output/performance of the Company will enhance by leaps and bounds. Similarly, if the company grows, the Staff/Executives will also grow and prosper. Some of the skills are elaborated below:
1. Learn to say no: Don’t take any work or assignment by giving false commitment if it can’t be delivered. This impacts the reputation and the other person looses faith.
2. Computer Skills, A.I. etc.: In recent times, there has been a considerable development in the various software that reduces the time taken to complete the work, this also acts a reserve of all the data, and retrieval of the data is easy than the manual form of record keeping. To the extent possible, automation of tasks through the IT skills will definitely be helpful, no organization can survive without this, and this is also a regulatory norm in some industries, so it is vital.
3. Being patient: This trait is very much required in the corporate world as there is no such thing as overnight success. We have to be patient, huge success takes considerable time and sustained efforts. Its said that “Rome was not built in a day”
4. Soft skills: Soft sills are equally important as Hard skills such as Marketing, Production management, Stock management, Finance etc. Soft skills such as Communication skills, personality development, negotiation skills, decision making skills etc. combined with the hard skills is a perfect blend that ensures success in all ventures.
5. Honesty :It is said that honesty pays in the long run. Honest people are the real pillars of the company and are trusted and amply rewarded because of their honesty, integrity and trustworthiness.
6. Self Starter: Quality of being a self starter, ability to work without or less supervision, taking initiatives with passion and drive to excel is often a quality which is in high demand, this creates a better work environment and they are a source of inspiration for their colleagues, juniors and others.
7. Delegation of Work: Knowing which work can be delegated to juniors/others and which work is comparatively difficult and has to be done on our own. This ensures that the quality of the work is not hampered and there is client satisfaction.
8. Flexibility: There are ups and downs in job/business situations. We have to be flexible as per the situation and not stick rigidly to our decisions. It is said that “When you are the anvil, bear. When you are the hammer, strike”
9. Continuous Knowledge Updation: Today is an era of vast changes occurring quite frequently, and at such times, if we are not updated, there is a risk of being redundant in the market. We have to learn the theory and apply that knowledge into real life work situation and that will make a drastic positive difference.
10. Foresightedness: We should focus on foresightedness, long term implications of tasks or decisions, not just short term work accomplishment. We should be having a foresightedness of future and the probable obstacles/hurdles and save the company from grave problems. Similarly, foresightedness helps in tapping various business opportunities based on past trends/experiences and business acumen.
11. Exceeding Customer/Client Expectations: We should not just fulfill bare minimum requirements, in terms of quality and timely services, we should exceed clients expectations. Nobody should feel they are deceived and there should be justice for all, customers, vendors and all other stakeholders. This will ensure loyalty of customers and a maintain good reputation of the company.
12. Latest Technology Products: Giving state of the art technology products to customers at competitive prices while at the same time complying with all the government, regulatory and tax norms. Outdated products and systems will not survive so it is a need of the hour to constantly update the products with latest technology so that customers have better choice available in the range of products that company offers.
13. Professional Management: Hiring best talented staff in the company across all departments so that they set an example for others to follow on how a particular work should be done and imbibe in them various Management skills and finally with the synergy effect, achieve the mission, vision and goals of the Company.
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