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Detaining person forcefully by Railway Personnel without giving an opportunity to unload the luggage would constitute ‘deficiency of Service’

Case Law Details

Case Name
Station Master, Berhampore & 3 Ors. Vs Aditya Kumar Saha (NCDRC Delhi)
Date of Judgement/Order
Only available for paid members
Courts
NCDRC/SCDRC
Advertisement Station Master, Berhampore & 3 Ors. Vs Aditya Kumar Saha (NCDRC Delhi) Conclusion: In present facts of the case the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that Railway Personnel were liable for ‘deficiency of Service’ when the Complainant was detained forcefully from the train without letting him to unload his luggage due to which the luggage was lost and the Complainant have to bear the financial loss. Facts: In present facts of the case, the Revision Petition was filed under Section 21(b) of Consumer Protection Act, 1986 against th...
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