Income tax emBridge Utility ‘Stopped‘ Status Resolution:

emBridge Utility

Reason for change in status of emBridge Utility:

  • Restart of System;
  • Windows Update;
  • Change in Login Profile;

In case the status of emBridge utility is “Stopped”, you will not be allowed to sign the forms online on the Income tax Portal. It will give you a message as under:

Income tax Portal

There are two ways to resolve the above issue i.e. to change the status of emBridge Utility from “Stopped” to “Running”:

1. Install the emBridge utility again, at the same time it may ask to update the utility;

2. Changing the status from system application:

  • Type “Services” from Run/Start Menu;
  • Service application window will open;
  • Search for emBridge application;
  • In case the startup type is not automatic, set the same to automatic from Properties option (available on right click);
  • Then again right click on emBridge and click on start option;
  • The status of utility will change to ‘Running” from “Stopped”.

utility will change

And you will be able to sign the forms submitted online on the Income tax Portal.

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