Income tax emBridge Utility “Stopped” Status Resolution

Income tax emBridge Utility ‘Stopped‘ Status Resolution:

Reason for change in status of emBridge Utility:

• Restart of System;
• Windows Update;
• Change in Login Profile;

In case the status of emBridge utility is “Stopped”, you will not be allowed to sign the forms online on the Income tax Portal. It will give you a message as under:

There are two ways to resolve the above issue i.e. to change the status of emBridge Utility from “Stopped” to “Running”:

1. Install the emBridge utility again, at the same time it may ask to update the utility;

2. Changing the status from system application:

• Type “Services” from Run/Start Menu;
• Service application window will open;
• Search for emBridge application;
• In case the startup type is not automatic, set the same to automatic from Properties option (available on right click);
• Then again right click on emBridge and click on start option;
• The status of utility will change to ‘Running” from “Stopped”.

And you will be able to sign the forms submitted online on the Income tax Portal.