Every Professional started to file the GSTR 9C. He is facing the number of errors while generating the GSTR 9C Json and Uploading the GSTR 9C JSON. Here, you may find the solution of your problem.

List of Error and solution for GSTR 9C JSON

S. No. Particulars
1 Please note that JSON of GSTR 9C shall not be downloaded from web portal likely to GSTR 9.
2 All the figures linked with GSTR 9 in GSTR 9C shall be manually entered in GSTR 9C – offline utility.
3 Error during generating GSTR 9C JSON:
a) Error  Solution
Sheet Validation Error: Click on “Validate Sheet” on every part in GSTR 9C
“OLE Application” > Close all excel or word file from your system & em signer.

> windows> search for internet option> security> custom level>

  • “Automatic prompting for Activex control” please click on Enable
  • “Download unsigned Activex Control” click on Prompt then click on OK.

> Download the Notepad ++

> Go to the utility folder right click on “wsweb.html”—> click on “Edit with Notepad++”

>Click after  “<html>”  tag, give a space after “<html>” tag  and then press the backspace.

> Save the file using “ctrl+S” key and close the file.

>  Now start Emsigner again.

> open the utility and try to generate the JSON file again.

Unable to Sign Please ensure the name in DSC and entered in Part V and Part B(i) or (ii) of GSTR 9C – Offline Utility are same.
Futher, the membership no. write down like as “12345” instead of “012345”.
Ensure the emsigner is active.
b) Error while uploading the GSTR 9C JSON:
Error  Solution
Error Occurred This is system error. Please try to upload again 2-3 times.  If the same error are reflecting again, then prepare the offline utility again and then upload.
Received but Pending This is system error. Please try to upload again 2-3 times.  If the same error are reflecting again, then prepare the offline utility again and then upload.
Processed with Error > Request for download error report by clicking on download error report

Now, open the error file in GSTR 9C – offline utility and error column will be highlighted by red color. Rectify the error and generate the json again and upload it.

Other Similar Articles

Filing Form GSTR-9C – issues related to DSC- Part A & Part B

Issues in filing Form GSTR 9C / Form GSTR 9: Steps to be taken

Technical Glitches in GSTR 9C and probable solution

How to resolve technical Errors while uploading GSTR 9C

How to resolve technical glitches while uploading GSTR-9C?

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44 Comments

  1. Megha Shah says:

    What to do if membership no. starts with double zero?
    How should it be disclosed in GSTR-9C? Because the form is throwing an error while signing JSON?

  2. Faiyaz Ahmed V N says:

    I have GSTR 9C filing some error occurred kindly help me- There was an error while signing the json. Please click on Generate Json again

  3. Shree says:

    While GSTR-9C Initiate filing I try to generate PDF Draft GSTR-9C (PDF) after click on this I found messege “No data Found” . so that i can not go ahead & file GsTR9C return. please help me to resolve this query

  4. saravanan says:

    i have gstr 9c filing some error occurred kindly help me- There was an error while signing the json. Pease click on Generate Json again

  5. UNMishra says:

    am trying to upload GSTR-9C JSON File post digitally signed by Chartered Accountant. However whenever i try to upload the GSTR-9C JSON file, it shows me in status tax as “Error Occured”. However there is no error report. I have checked GSTIN in Offline utility and it is correct. there is no mistake in that. Please help. Uploaded 5 times by changing computer and brouser also ??

  6. ratanlal varma says:

    hello i received some error in gstr 9c “there was an error while signing the json. please click on generate json again” now what to do for convert excel in json????????

  7. sanchita jadhav says:

    Good afternoon sir
    I am sanchita jadhav
    I’m working job at bandra (CA Assistance) (kapil B Changing)
    Actually work gstr9c problem
    Actually gstr9c all detail in complete then after Jason file generated
    But I don’t know gdtr9c why not Jason file generated
    So
    Plz help me

  8. prabhakar says:

    I’d uploaded GSTR-9C json file and it got processed with error. Then, I’d opened error file in GSTR-9C offline utility and validated each sheet and every sheet got validated without any error. Again i’d uploaded the json file on portal and again it got processed with error. Same issue is repeating again and again. I talked at GST Helpline desk but they are of no use. What to do in that case.

  9. Deep Thakrar says:

    I am trying to upload GSTR-9C JSON File post digitally signed by Chartered Accountant. However whenever i try to upload the GSTR-9C JSON file, it shows me in status tax as “Error Occured”. However there is no error report. I have checked GSTIN in Offline utility and it is correct. there is no mistake in that. Please help.

  10. CA Laxmi Aggarwal says:

    I’d uploaded GSTR-9C json file and it got processed with error. Then, I’d opened error file in GSTR-9C offline utility and validated each sheet and every sheet got validated without any error. Again i’d uploaded the json file on portal and again it got processed with error. Same issue is repeating again and again. I talked at GST Helpline desk but they are of no use. What to do in that case.

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