Every Professional started to file the GSTR 9C. He is facing the number of errors while generating the GSTR 9C Json and Uploading the GSTR 9C JSON. Here, you may find the solution of your problem.

List of Error and solution for GSTR 9C JSON

S. No. Particulars
1 Please note that JSON of GSTR 9C shall not be downloaded from web portal likely to GSTR 9.
2 All the figures linked with GSTR 9 in GSTR 9C shall be manually entered in GSTR 9C – offline utility.
3 Error during generating GSTR 9C JSON:
a) Error  Solution
Sheet Validation Error: Click on “Validate Sheet” on every part in GSTR 9C
“OLE Application” > Close all excel or word file from your system & em signer.

> windows> search for internet option> security> custom level>

  • “Automatic prompting for Activex control” please click on Enable
  • “Download unsigned Activex Control” click on Prompt then click on OK.

> Download the Notepad ++

> Go to the utility folder right click on “wsweb.html”—> click on “Edit with Notepad++”

>Click after  “<html>”  tag, give a space after “<html>” tag  and then press the backspace.

> Save the file using “ctrl+S” key and close the file.

>  Now start Emsigner again.

> open the utility and try to generate the JSON file again.

Unable to Sign Please ensure the name in DSC and entered in Part V and Part B(i) or (ii) of GSTR 9C – Offline Utility are same.
Futher, the membership no. write down like as “12345” instead of “012345”.
Ensure the emsigner is active.
b) Error while uploading the GSTR 9C JSON:
Error  Solution
Error Occurred This is system error. Please try to upload again 2-3 times.  If the same error are reflecting again, then prepare the offline utility again and then upload.
Received but Pending This is system error. Please try to upload again 2-3 times.  If the same error are reflecting again, then prepare the offline utility again and then upload.
Processed with Error > Request for download error report by clicking on download error report

Now, open the error file in GSTR 9C – offline utility and error column will be highlighted by red color. Rectify the error and generate the json again and upload it.

Other Similar Articles

Filing Form GSTR-9C – issues related to DSC- Part A & Part B

Issues in filing Form GSTR 9C / Form GSTR 9: Steps to be taken

Technical Glitches in GSTR 9C and probable solution

How to resolve technical Errors while uploading GSTR 9C

How to resolve technical glitches while uploading GSTR-9C?

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41 Comments

  1. Megha Shah says:

    What to do if membership no. starts with double zero?
    How should it be disclosed in GSTR-9C? Because the form is throwing an error while signing JSON?

  2. Faiyaz Ahmed V N says:

    I have GSTR 9C filing some error occurred kindly help me- There was an error while signing the json. Please click on Generate Json again

  3. Shree says:

    While GSTR-9C Initiate filing I try to generate PDF Draft GSTR-9C (PDF) after click on this I found messege “No data Found” . so that i can not go ahead & file GsTR9C return. please help me to resolve this query

  4. saravanan says:

    i have gstr 9c filing some error occurred kindly help me- There was an error while signing the json. Pease click on Generate Json again

  5. UNMishra says:

    am trying to upload GSTR-9C JSON File post digitally signed by Chartered Accountant. However whenever i try to upload the GSTR-9C JSON file, it shows me in status tax as “Error Occured”. However there is no error report. I have checked GSTIN in Offline utility and it is correct. there is no mistake in that. Please help. Uploaded 5 times by changing computer and brouser also ??

    1. TARUN GARG says:

      Please ensure the following:

      1. Remove the “0” from Membership Number if first digit is “0”.
      2. Even after removing the “0”, the same error reflecting then:
      i) Download the fresh offline utility version.
      ii) Type the figure one by one in offline utility instead of copy-paste.
      iii) Now generate json again and then upload the json. (Ensure the MS Excel version is 2007,2010,2013 or higher.)

  6. ratanlal varma says:

    hello i received some error in gstr 9c “there was an error while signing the json. please click on generate json again” now what to do for convert excel in json????????

  7. sanchita jadhav says:

    Good afternoon sir
    I am sanchita jadhav
    I’m working job at bandra (CA Assistance) (kapil B Changing)
    Actually work gstr9c problem
    Actually gstr9c all detail in complete then after Jason file generated
    But I don’t know gdtr9c why not Jason file generated
    So
    Plz help me

  8. prabhakar says:

    I’d uploaded GSTR-9C json file and it got processed with error. Then, I’d opened error file in GSTR-9C offline utility and validated each sheet and every sheet got validated without any error. Again i’d uploaded the json file on portal and again it got processed with error. Same issue is repeating again and again. I talked at GST Helpline desk but they are of no use. What to do in that case.

    1. madhavi says:

      pl check the portal error by scrolling on right hand side of the utility when you open the error file in GSTR 9c offline utility.
      the errors are not shown in red if they are mismatch portal error. the sheet still gets validated even if errors are there.

  9. Deep Thakrar says:

    I am trying to upload GSTR-9C JSON File post digitally signed by Chartered Accountant. However whenever i try to upload the GSTR-9C JSON file, it shows me in status tax as “Error Occured”. However there is no error report. I have checked GSTIN in Offline utility and it is correct. there is no mistake in that. Please help.

    1. milind jogdand says:

      I am trying to upload GSTR-9C JSON File post digitally signed by Chartered Accountant. However whenever i try to upload the GSTR-9C JSON file, it shows me in status tax as “Error Occured”. However there is no error report. I have checked GSTIN in Offline utility and it is correct. there is no mistake in that. Please help.

  10. CA Laxmi Aggarwal says:

    I’d uploaded GSTR-9C json file and it got processed with error. Then, I’d opened error file in GSTR-9C offline utility and validated each sheet and every sheet got validated without any error. Again i’d uploaded the json file on portal and again it got processed with error. Same issue is repeating again and again. I talked at GST Helpline desk but they are of no use. What to do in that case.

    1. TARUN GARG says:

      Please ensure that error file have successfully imported in your offline utility. To ensure that whether error file imported or not, please note that after open the errror file a message will be autopopulated that Error file successfully imported.
      After uploading the json file on portal, returns will processed with error beacuse of only few below mentioned reasons;
      a) GSTIN no. is incorrect.
      b) Detail in offline utility of GSTR 9C are not matched with GSTR 9.

      In mostly case, second type of error has been noted. if there is difference of single peny, return will always processed with error. In error file, these cells will highlight with red colour. You may report the figure in these cells as per system computed GSTR 9C as generated after filed the GSTR 9.
      You have no need to validate the sheet as it will automatically validate at the time of generation of JSON. Just match the figure with GSTR 9 and proceed.

      In case you require any help, you may reach by 9518013951.

      1. madhavi says:

        i have done that.. i have matched all amounts with gstr 9..
        at first in the error file, there were portal errors mentioned in the right side of utility regarding mismatch. I corrected them and uploaded json again. now in new error file there are no errors anywhere.. but still it got processed with errr.
        I tried clearing cache and history and uploading again.
        the file gets processed very fast but with errors

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