prpri Technical Glitches in GSTR 9C and probable solution   Technical Glitches in GSTR 9C and probable solution  

CA Harshit Malpani

CA Harshit Malpani

“Fools rush in where angels fear to tread.”

This is a famous proverb to allude the inexperienced or rash people attempting things that even the wisest would avoid. I am one of those fools daring to deliberate on ‘How to upload GSTR 9C’!! However, I am sure that if I am foolish anywhere in the coming technical procedure, the learned readers are there to guide for the benefit of profession at large.

I have practically understood the meaning of the proverb – “Try try but dont cry” now. Thanks to official GST portal. There are number of problems faced by Chartered Accountants and tax consultants while uploading form GSTR 9C and I have tried to address solutions through this article.

Following are few important technical tips for filing GSTR 9C on GST Portal. These tips can be really helpful after you have completed the entire audit and filled the GSTR 9C Utility properly.

PROCEDURE:

All of us know that we need to first download GSTR 9C utility from GST portal’s Download section and have to fill all the 15 sheets correctly, still after this our job is not over.

Real trouble will start when we try to create Json file and thereafter. Following are the important steps before generating Json file and for filing GSTR 9C.

Make sure that all the 15 sheets are validated individually on the GSTR 9C Excel Utility.

Make sure that “wsweb” file is in the same folder in PC in which GSTR 9C utility is saved.

If you get any kind of error then you have to compulsorily follow these steps:

a) Please close all the application on your system.

b) open your Internet Explorer

c) Go to Tool–>Internet Option–>Security–>Custom level,

d) you will find two options –

 i) “Automatic prompting for Activex control”. Please click on Enable

 ii) “Download unsigned Activex Control”. Click on Prompt then click on

e) Now download the Notepad++ from google and follow the following process.

i) Install the Notepad++,

ii) Go to the utility folder, right click on “wsweb.html”—> click on “Edit with Notepad++”

iii) Click after  “<html>”  tag, give a space after “<html>” tag  and then press the backspace.

f) Save the file using “ctrl+S” key, close the file and stop the Emsigner Service, if started.

g) Now start Emsigner again

h) open the utility and try to generate the JSON file again

i) Internet explorer pop-up will come, inside that you’ll get one more pop-up asking for “Allow Blocked content”, click on it then click on “Initiate signing”, then “Open Emsigner”.

4. Even after all these things it doesn’t works then delete emsigner from your PC and download the latest Emsigner and follow all the above steps again!

5. After successful generation of json file now the last challenge is to upload Balancesheet and Profit &Loss in PDF. First upload the json online and then continuously keep trying to attach PDF in online section. It will give you errors but keep trying. At times, you may have to do it from morning till evening then it would get uploaded and then perhaps you can easily file your GSTR 9C.

I hope after all these steps you won’t face any problem in uploading GSTR 9C. Also do not forget to generate UDIN.

Conclusion:

Firstly, never try to confirm above procedure in any Act or Rule book!!

Patience is the key to file GSTR 9C and GST portal will make sure that you not only learn how to upload GSTR 9C but also learn how to be patient.

Other Similar Articles

Filing Form GSTR-9C – issues related to DSC- Part A & Part B

Issues in filing Form GSTR 9C / Form GSTR 9: Steps to be taken

Error and Solution for GSTR 9C-JSON

How to resolve technical Errors while uploading GSTR 9C

How to resolve technical glitches while uploading GSTR-9C?

Author Bio

Qualification: CA in Practice
Company: Malpani Agrawal & Associates
Location: Jalgaon, Maharashtra, IN
Member Since: 26 Jul 2019 | Total Posts: 1

More Under Goods and Services Tax

76 Comments

  1. Gala says:

    After clicking “initiate signing” nothing happens, there should be a message box pop up after clicking “initiate signing” and only then “open emsigner” gets enabled.

    this POPUP box is what is not appearing. any suggestion? thank you
    Please guide

  2. Samir Gohel says:

    After clicking “initiate signing” nothing happens, there should be a message box pop up after clicking “initiate signing” and only then “open emsigner” gets enabled.

    this POPUP box is what is not appearing. any suggestion? thank you

  3. KULJIT SINGH says:

    Excellent sir. The procedure helped to generate signed JSON file. I am unable to understand why the GSTR website is not guiding about it

  4. VIJAYKUMAR MOTURU says:

    After clicking “initiate signing” nothing happens, there should be a message box pop up after clicking “initiate signing” and only then “open emsigner” gets enabled.

    this POPUP box is what is not appearing. any suggestion? thank you

  5. Jonny says:

    After clicking “initiate signing” nothing happens, there should be a message box pop up after clicking “initiate signing” and only then “open emsigner” gets enabled.

    this POPUP box is what is not appearing. any suggestion? thank you

  6. siva says:

    why these IT people complicating this much. to digitally signing a document an auditor has to keep separate computers for mca/IT/GST and so

    useless people and officers. they never apply their mind from the angle of the user

  7. jyoti aggarwal says:

    Sir, notes are of v gud help, still i m having problem in generating json, i have checked all the settings, still getting the following error when i initiate for signing , it says please check server connection 1: object event …
    what does this means..please guide ..i know the date has got extended still..

  8. Ajay Gajera says:

    I Am Trying To Uploaded GSTR 9C but the GST portal continuously giving an error – “Processed with error”

    The error file doesn’t show any error at all.

  9. Vineet Kumar Agarwal says:

    Dear Sir,
    There was a problem while clicking initiate signing. I have followed all the steps prescribed by you in this article. But still I didn’t get ready to sign message while clicking on initiate signing. How to solve this error

  10. Shobhit Keshawani says:

    After generating JSON file, I am unable to upload the JSON file, as it is showing Processed with Error, but no error file is generating. tell me how to resolve this.

  11. CA Raghu says:

    I successfully generated Json file and signed it with DSC. After uploading of json file on GST portal, status always show ‘” Error Occured” but no error report is generated. Pls guide as to how to rectify this error

  12. Raksha says:

    Dear Sir,
    There was a problem while clicking initiate signing. I have followed all the steps prescribed by you in this article. But stiil I didnt get ready to sign message while clicking on initiate signing. How to solve this error

  13. Hemanth says:

    I successfully generated Json file and signed it with DSC. After uploading of json file on GST portal, status always show ‘” Error Occured” but no error report is generated on portal even after a month. I tried all browser for upload but failed. please guide us….can you find a solution for this type of error…?

  14. Siddharth Jain says:

    On creating JSON IE pops up but is not letting me Initiate Sign. on clicking inspect element and checking console : It say The attached page targets document mode 5. Some console APIs and feature may not be available. How to resolve it.

  15. Suman Kadyan says:

    On clicking step 1 i.e. Initiate Signing
    A message from webpage appears
    ….please check the server connection…. What does it mean?
    However My internet is proper connected.
    Please help.

  16. Sandip Mukherjee says:

    i have uploaded sign json file. but in gst portal message shown Processed with Error. While i generate error file there is nothing mark or shown any error. how it is solved

  17. Kanhaiya Kumar Agarwal says:

    After allowing blocked content in IE, when we click on Initiate Singing pop up of READY TO SIGN not occuring. Please guide..

  18. Rohit says:

    When I am trying to save in notepad ++, an error message pops up saying “Please check if this file is opened in another program”. I have not opened wesweb in any other program. I closed all programs and even restarted the system.

  19. Hemant Rathi says:

    Dear Harshit,
    I had uploaded 9C in GST portal it shows error, now guide me how I can rectify the same.

    Could you pls share your cell no. for discussion … My cell no. is 9929607878

  20. GANDHI MOHAN BHARATI says:

    I think the Computer specialists are looking for jobs under CAs and other business establishments with the way in which we download an utility, fill details, generate a acceptable type of file and look out to upload, then get frustrated unless a professional computer specialist is nearby.. Thanks to ease of doing business and simplification and faceless actions !!!!

  21. Rajesh Kumar C says:

    There is no specific field in GSTR-9C to fill in UDIN generated for taxpayer. Tried mentioning near Membership Number but got validation error from excel utility. How to mention UDIN in the Audit Certificate uploaded in GST portal? Please clarify.

  22. Aslam says:

    I successfully generated Json file and signed it with DSC. After uploading of json file on GST portal, status always show ‘” Error Occured” but no error report is generated on portal even after a month. I tried all browser for upload but failed. please guide us.

  23. Hargovind Maniyar says:

    Thank you very much. Not only is the article well written and helpful, but the humour is also greatly useful in reducing the signs of trauma and depression caused to all CAs by gst portal !!! :))

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