Surveyor Report Not Definitive & Can Be Challenged With Credible Evidence: NCDRC

Panchajanyam Hospitalities Vs Branch Manager, United India Insurance Co. Ltd. (NCDRC Delhi) Summary: The National Consumer Disputes Redressal Commission (NCDRC), Delhi, has upheld a ruling dismissing an insurance claim, emphasizing that while a surveyor’s report is not definitive, it can only be challenged with credible evidence. The case involved Panchajanyam Hospitalities, which operates a hotel that sustained significant damage from a storm. The hotel, insured by United India Insurance Co. Ltd., filed a claim for Rs. 25,00,000. However, the insurance company’s surveyor assessed ...