The Employees’ Provident Fund Organisation (EPFO) has issued a directive to streamline online claim settlements. Effective from the date of the circular, members are no longer required to upload images of cheque leaves or attested bank passbooks when filing online claims, provided their bank account linked with their Universal Account Number (UAN) is validated by the respective bank or the National Payments Corporation of India (NPCI). Additionally, the requirement for employer approval in the bank account seeding process has been removed. All pending bank KYC seeding requests awaiting employer approval will be auto-approved following bank/NPCI verification. This change aims to expedite claim processing and reduce rejections due to missing document uploads.
Employees Provident Fund Organisation
(MINISTRY OF LABOUR & EMPLOYMENT GOVERNMENT OF INDIA)
Head Office
Plate A Grourd Floor. Block 11 East Kidwai Nagar, New Delh-110023
Website: www.epfindia.gov.in, www.eptindia.nic.tn
No: WSW/Issues of BKG/E-49885/2024-25/16 Date: 03 /April/2025
To,
All ACC (HQ)/ACC (Zones)
All RPFC-I/RPFC-11/APFC OlCs
Subject: Removal of uploading of the image of cheque leaf/ attested bank passbook and Removal of the requirement of Employer approval for seeding bank account details with UAN -reg.
Madam/Sir,
In continuation of earlier efforts to facilitate the speedy settlement of claims filed online and to reduce the rejection of claims due to the reason of non-uploading of the image of cheque leaf/ attested bank passbook while filing claims online, it has been decided that the members shall not be required to upload the image of cheque leaf/ attested bank passbook at the time of filing a claim provided the bank account seeded with UAN is validated by concerned bank/NPCI, with effect from the date of this circular.
It has also been decided that there shall be no requirement of approval of Employer in the bank account seeding process henceforth. Further, all requests pending for bank KYC seeding at Employer level will be auto-approved following the verification process from the Bank/NPCI.
[This has the approval of CPFC]
Yours sincerely,
G. R. Suchindranath
ACC (WSU)
Copy to:
1. ACC-HQ (ISD)- For information and necessary actions.
2. ACC- HQ (C&PR)- To suitably disseminate the above decision through Social Media.
