Central Consumer Protection Authority Vs Xboom (Central Consumer Protection Authority)
In the matter of: Suo moto proceedings initiated by the Central Consumer Protection Authority against Xboom regarding sale/hosting/listing/advertisement of Anti-Drone Systems / Drone Jammers / GPS Jammers, for alleged violation of consumer rights, misleading advertisement and unfair trade practice.
Summary: The Central Consumer Protection Authority (CCPA) initiated suo moto proceedings against Xboom, an e-commerce platform, concerning its listing, hosting and advertisement of Anti-Drone Systems, Drone Jammers and GPS Jammers without disclosures concerning applicable licensing requirements and regulatory restrictions. The Authority examined the statutory framework governing consumer rights, misleading advertisements and unfair trade practices under the Consumer Protection Act, 2019, together with the Consumer Protection (E-Commerce) Rules, 2020 and the regulatory framework governing restricted wireless and radio communication equipment. CCPA had earlier issued an Advisory dated 29.04.2022 concerning illegal facilitation and sale of wireless jammers on e-commerce platforms.
Xboom initially stated that the listings operated through an enquiry-based model intended for Government, Armed Forces and authorised defence establishments, and that the listings were suspended after receipt of the Show Cause Notice dated 19.02.2026. The Authority found that Xboom did not furnish the documents sought during the investigation, including licensing approvals, purchaser details and other compliance records. The Investigation Report concluded that Xboom’s conduct violated Sections 2(9), 2(28) and 2(47) of the Act and Rules 4(3) and 4(6) of the E-Commerce Rules. Xboom subsequently relied upon a Memorandum of Understanding dated 12.11.2025 with Mr. Manish Kumar, but CCPA found that the MoU was not a statutory licence or Government authorisation and that basic particulars concerning the counterparty and due diligence remained unverified.
