Registered user can reset the password using one of the following options:

  1. Answer Secret Question.
  2. Upload Digital Signature Certificate
  3. Using OTP (PINs)
  4. Aadhaar OTP

Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Reset Password Keyboard Key To Redo Security Of PC.

Step 7: Enter the ‘Secret Answer’ and Click on “VALIDATE”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

  1. New DSC
  2. Registered DSC

Step 6: User must Upload DSC and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘One Time Password’ from the drop down options available.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number
Registered Email ID and Mobile Number New Email ID and Mobile Number
Step 1: Registered Email ID and Mobile
number will be displayed.
Step 1: User must enter new Email ID,
Mobile number and one of the three options mentioned below( applicable if user has e‑filed previously)
Step 2: Click on “CONTINUE”. PINs would be sent to registered Email ID and Mobile Number.
a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.
Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE.
b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.
Step 4: On success, the user must enter the New Password and confirm the password.
Step 5: Click on “SUBMIT” c. Bank Account Number – The user must enter the Bank Account number as mentioned in Income Tax Return.

Step 6: Once the reset password request has been submitted, a success message will be displayed. User can login with new password after the time specified in communication.

Note: Please enter the details as per any of the e-Filed returns from AY 2012-13 onwards.
Step 2: Click on “CONTINUE”. PINs would be sent to registered Email ID and Mobile Number.
Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on “VALIDATE.
Step 4: On success, the user must enter the New Password and confirm the password.
Step 5: Click on “SUBMIT”
Step 6: Once the reset password request has been submitted, a success message will be displayed. User can login with new password after the time specified in communication.

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12 hours. PAN and DOB validation will be done before aborting the password reset request.

Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked. To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on

CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number.

Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with

Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button.

The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can

login with new password.

e-Filing Login Through NetBanking

Registered Taxpayer can login through NetBanking and reset the password.

Net Banking Login:

To Reset Password using the ‘NetBanking Login’, the steps are as follows:

Step 1: In Homepage, Click on “Login Here”

Step 2: Click on “Forgot Password” link.

Step 3: Enter User ID (PAN), Captcha and Click on Continue button.

Step 4: Click on “e-Filing Login Through NetBanking” link.

Step 5: Select the Bank from the list of Banks providing the e-Filing login facility

Step 6: After login to NetBanking account, click on the link “Login to the IT e-Filing account” e-Filing user Dashboard screen shall be displayed.

Step 7: Taxpayer can change the password under Profile settings.

List of Banks providing the e-Filing login facility*

  1. Axis Bank Ltd
  2. Bank of Baroda
  3. Bank of India
  4. Bank of Maharashtra
  5. Canara Bank
  6. Central Bank of India
  7. City Union Bank Ltd
  8. HDFC Bank
  9. ICICI Bank
  10. IDBI Bank
  11. Indian Bank
  12. Indian Overseas Bank
  13. Karnataka Bank
  14. Kotak Mahindra Bank
  15. Punjab National Bank
  16. Punjab and Sind Bank
  17. State Bank of India
  18. The Karur Vysya Bank Ltd
  19. The Federal Bank Limited
  20. UCO Bank
  21. Yes Bank

Disclaimer: The contents of this article are for information purposes only and does not constitute advice or a legal opinion and are personal views of the author. It is based upon relevant law and/or facts available at that point of time and prepared with due accuracy & reliability. Readers are requested to check and refer to relevant provisions of statute, latest judicial pronouncements, circulars, clarifications etc before acting on the basis of the above write up.  The possibility of other views on the subject matter cannot be ruled out. By the use of the said information, you agree that Author / TaxGuru is not responsible or liable in any manner for the authenticity, accuracy, completeness, errors or any kind of omissions in this piece of information for any action taken thereof. This is not any kind of advertisement or solicitation of work by a professional.

(Republished with Amendments by Team Taxguru)

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27 Comments

  1. chain singh khangarot says:

    my pan no AJDPK3272G

    DATE OF BIRTH 14/12/1966

    FATHER NAME GOKUL SINGH JI

    PLEASE SENT ME PASSWARD WICH I FORGOTEN,
    THANKS,

  2. Income Tax India says:

    Do not share your PAN card details on this website because anyone can read it. Visit following link to reset your password:
    incometaxindiaefiling.gov.in/e-Filing/Services/ForgotPassword.html

  3. HARISH KUMAR says:

    SUKH LAL says:
    May 30, 2013 at 9:34 AM

    D/SIR/ MADAM
    MY NAME IS SUKH LAL I FORGOT MY LOGIN PASSWORD
    MY PAN ADDPL1631J
    PLEASE SEND US NEW PASSWORD AS MY

    EMAIL ID joginderthakur45@gmail.com

    please do the help us in this matter
    thanking you I Already send my requisted 30/05/2013 and till date

  4. HARISH KUMAR says:

    RANI RAJ LAKSHMI says:
    June 8, 2013 at 9:44 AM

    PAN AFYPL5728H

    MAY NAME IS RANI RAJ LAKSHMI D/O SH. HIMAT RAM
    DATE OF BIRTH 14/01/1972
    ADDRESS VILL. CHONG P.O JALUGRAN
    TEH & DISTT.KULLU HIMACHAL PRADESH 175105

  5. RANI RAJ LAKSHMI says:

    PAN AFYPL5728H

    MAY NAME IS RANI RAJ LAKSHMI D/O SH. HIMAT RAM
    DATE OF BIRTH 14/01/1972
    ADDRESS VILL. CHONG P.O JALUGRAN
    TEH & DISTT.KULLU HIMACHAL PRADESH 175105

  6. VIDYA MARK VAZ says:

    Sir,
    I forgot my Emil id .I requested validate@incometaxindia.gov.in to change my e mail_id my password and send on my email id.
    pan :avmps5470r
    name :VIDYA MARK VAZ
    address :E 47/1/1 GILMOHAR COLONY N-5 CIDCO AURANGABAD 431005 (MAHARASHTRA)
    father name :BABN VITHAL GAWALI.
    date of birth :30/09/1969
    e-mail id :ram_gaud@yahoo.co.in

  7. T.S.M.MASTHAN says:

    Sir,
    I forgot my Emil id .I requested validate@incometaxindia.gov.in to change my e mail_id my password and send on my email id.
    pan :avmps5470r
    name :T.s.m.Masthan
    address :Lalith apartment,B-block,2nd floor old no.11 new no.27,mangesh
    street,T.Nagar,chennai-600017.
    father name :T. SHAHIR MUSTAFA
    mob :9840281047
    date of birth :30/05/1970
    e-mail id :gerycm.padma@gmail.com

  8. BISWAJIT SWARNAKAR says:

     HOW TO SOLVE THE PASSWORD OF ASSESS WHEN REGISTER BEFORE. AT PRESENT THE ASSESS WANTS E-FILLING THROUGH ME BUT THE LAST PROFESSIONAL MAN WAS NOT GIVEN ANY DOCUMENT SUCH AS ANY LAST YEAR ACKNOWLEDGEMENT. IN THIS VIEW I HAVE NOT RECOLLECT ANY USER ID AND PASSWORD. PLEASE HELP ME ON THAT MATTER

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