Young Women’s Christian Association Vs ITO (ITAT Cochin)
Income Tax Appellate Tribunal (ITAT), Cochin bench, has overturned an ex-parte order from the National Faceless Appeal Centre (NFAC), effectively the Commissioner of Income Tax (Appeals) [CIT(A)], in the case of the Young Women’s Christian Association (YWCA) against the Income Tax Officer (ITO). The tribunal’s decision, pronounced on January 23, 2025, rests on the fundamental principle of natural justice, asserting that the assessee was not afforded a sufficient opportunity to present its case during the appeal proceedings. The matter has been remitted back to the CIT(A) for fresh adjudication.
The case originated with the YWCA, a society registered under the Travancore-Cochin Literary, Scientific and Charitable Societies Registration Act, 1955, and also registered under section 12A of the Income Tax Act, 1961, which grants exemption to charitable and religious trusts and institutions. For the assessment year 2020-21, the YWCA filed its return of income on May 31, 2021, declaring an income of Rs. 46,100.
However, the Centralized Processing Centre (CPC) processed this return and issued an intimation on November 30, 2021, determining a total income of Rs. 25,48,381. This significant upward revision was primarily attributed to the CPC’s finding that the YWCA had failed to file its return of income within the due date stipulated by section 139(1) of the Act and had also not furnished the mandatory audit report in Form 10B. The implication of this processing was the potential denial of the exemptions available to the YWCA under its section 12A registration.
Aggrieved by this intimation, the YWCA lodged an appeal before the CIT(A). However, the proceedings before the CIT(A) culminated in an ex-parte order, meaning it was passed without the full participation of the appellant. The ITAT’s order notes that the CIT(A) confirmed the action of the Assessing Officer (in this case, the CPC’s processing outcome) while passing this ex-parte order.
The YWCA subsequently appealed to the ITAT, challenging the CIT(A)’s order. During the ITAT proceedings, the core of the appellant’s argument, which found favour with the tribunal, was the lack of adequate opportunity to be heard before the CIT(A).
The ITAT, after considering the submissions and the available records, specifically referred to paragraph 4 of the CIT(A)’s order. This paragraph, according to the ITAT, clearly indicated that only a single opportunity had been provided to the appellant to represent their case during the appeal stage.
The tribunal underscored that providing only one opportunity did not constitute a sufficient and reasonable chance for the appellant to present their arguments and evidence effectively. The principles of natural justice, a cornerstone of any quasi-judicial proceeding, mandate that a party likely to be affected by a decision must be given a fair hearing. This includes being adequately notified of the case against them and being provided a proper opportunity to respond and be heard.
Judicial precedents in India have consistently upheld the importance of providing adequate opportunity of hearing in tax proceedings. The Supreme Court and various High Courts have emphasized that assessment and appellate orders passed in violation of this principle are liable to be set aside. For instance, courts have held that the opportunity of hearing is not a mere formality but a mandatory requirement, especially when an adverse decision is contemplated. The principle of ‘audi alteram partem’ (hear the other side) is deeply embedded in the Indian legal system and extends to administrative and quasi-judicial functions, including income tax proceedings. Cases have established that denying a reasonable opportunity to an assessee to present their case, examine material used against them, and provide explanations amounts to a violation of natural justice, rendering the resulting order unsustainable. The faceless assessment and appeal schemes, while aiming for efficiency, are also subject to the overriding requirement of ensuring that assessees are given a fair chance to represent themselves.
In light of this fundamental legal requirement and the evidence from the CIT(A)’s own order indicating limited opportunity, the ITAT concluded that the interest of justice would be best served by remitting the matter back to the CIT(A). The tribunal directed the CIT(A) to conduct a fresh adjudication of the appeal (‘de novo’) in accordance with the law, specifically ensuring that the appellant is provided with a proper opportunity of being heard.
The ITAT’s order thus highlights the critical importance of procedural fairness in tax litigation. While adherence to filing deadlines and procedural requirements under the Income Tax Act is essential, the appellate process must also ensure that assessees have a meaningful opportunity to explain their position and address any discrepancies or grounds for additions or disallowances.
The appeal filed by the YWCA was consequently allowed, albeit for statistical purposes, signifying that the original CIT(A) order was set aside and the case sent back for re-examination on its merits after providing the necessary hearing opportunity. The ITAT’s directive ensures that the YWCA will now have the chance to properly present its arguments regarding the delayed filing and the implications for its tax exemption status before the CIT(A).
FULL TEXT OF THE ORDER OF ITAT COCHIN






