I have forgotten my password. How do I retrieve my password?

To retrieve your password, you need to perform the following steps:

1. Access the www.gst.gov.in URL. The GST Home page is displayed.

2. Click the EXISTING USER LOGIN button.

3. The Login page is displayed. Click the Forgot Password link, given below the LOGIN button.

4. The Forgot Password page is displayed. In the Username field, type the username that you created while enrolling with GST.

5. In the Type the characters you see in the image below field, type the captcha text shown on the screen.

6. Click the GENERATE OTP button. The One Time Password (OTP) will be sent to your registered e-mail address and mobile number.

7. In the Enter OTP field, enter the OTP that was sent to your e-mail address and mobile number.

8. Click the CONTINUE button.

Note:

In case your OTP is expired and you want to receive the OTP again on your e-mail address and mobile phone number, click the RESEND OTP link.

9. In the New Password field, enter a password of your choice that you will be using from next time onwards.

10. In the Re-confirm Password field, reenter the password.

Note:

Password should be of 8 to 15 characters which should comprise of at least one number, one special character, one upper case and one lower case letter.

11. Click the CONTINUE button.

12. The Security Questions page is displayed. Enter the answers to security questions that you had mentioned during first-time enrolling with GST.

13. Click the SUBMIT button.

The message Your password has been successfully reset. Kindly login using the new password.” is displayed. You can login to the GST Common Portal using the new password from next time.  10
Source- http://tutorial.gst.gov.in/

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19 responses to “How to retrieve forgotten password on GST Portal / Website”

  1. G M DEVENDRAN says:

    e way bill nice.in when i login national e way bill revoer password came the sms problem shown in e way bill portal when it was working and also help for in eway bill how we can recover password please reply

  2. ALOK KUMAR says:

    if i have forgotten my mail id and id created on the date of creation of GST number , how can i regenerate the password.

  3. syndicate precious says:

    i have user id and could not have password,i have goto forget password otp will goto other number and other email id .so how i can create the password?plz give me reply as early as possible.

  4. Thangapandian says:

    I have applied for GST migration.All the process is commence by a Consultant. He registered his own email & mobile number. I know my login id only.He refuse to give the password. Please guide me the procedure to change the password without access the OTP.

  5. pravin bawaskar says:

    Sir my CA is not giving my GST passward & he also feed his own mobile no and e-mail.how can i find my passward ?

  6. Pravin Bawaskar says:

    I have applied for GST migration.All the process is commence by a Consultant. He registered his own email & mobile number. I ask him to give my ID & Password.He refuse to do that. Please guide me the procedure to change registered email & mobile number.

  7. rahul gupta says:

    sir, my ca is not providing me gst login id/password intentionally. he also registered his mobile number for otp . plz suggest me what should i do ??

  8. jegan says:

    same problem im facing, plz kindly help me any one

  9. SHASHI KUMAR says:

    I have applied for GST migration.All the process is commence by a Consultant. He registered his own email & mobile number. I ask him to give my ID & Password.He refuse to do that. Please guide me the procedure to change registered email & mobile number.

  10. SHASHI KUMAR says:

    I have applied for GST migration..All the process is commence by a Consultant. He registered his own email & mobile number. I ask him to give my ID & Password.He refuse to do that. Please guide me the process to change registered email & mobile number.

  11. Raghvendra says:

    Sir my CA is not giving my GST passward & he also feed his own mobile no and e-mail.how can i find my passward ?

  12. rani says:

    Am forget my first time login gst user id and password .how i will get back user id and password.is there any sources. please help me friends…..

  13. SATBIR SINGH says:

    I have my login ID/GSTN no, but my previous tax consultant has not given me password and also he has kept his mobile no and email for security purposes. Please help me out in knowing the ways to my password and reset mobile number and email id. Thank You
    Reply

  14. nitesh surana says:

    sir i have company maa danteshwari contruction in jagdalpur chhattisgarh having tin 22362402280 but i do not know my password because someone is using my provisonal id when i go to the sales tax office they give me my provisonal id then i try to login my id, then i saw someone is using my id my mobile no is not showing and my mail id is not match. So sir i have requested to you please help me for start my gst no.
    My provisonal id is 22AARFM3288P1ZI

  15. Manjunath says:

    I have my login ID/GSTN no, but my previous tax consultant has not given me password and also he has kept his mobile no and email for security purposes. Please help me out in knowing the ways to my password and reset mobile number and email id. Thank You

  16. narottam gahlot says:

    i am also suffering with this problem

  17. RAHUL YADAV says:

    SIR JI MAI PAHALE EK ADHIWAKTA SE VAT KA KAM KARATA THA LEKIN IS TIME MAI UN SE KAM NAHI LE RAHA HU.
    UNHONE MERE GST KA PROVISINONAL ID AUR PASSWORD KO ACTIVE KAR DIYA HAI, MAI JAB UN SE APNI NEW ID PASSWORD MANG RAHA HU TO O NAHI DE RAHE
    TO SIR JI HAME KYA KARANA CHAHIYE.

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