Mere Use of Word ‘Arbitration’ Not Enough to Create Arbitration Agreement: SC

Alchemist Hospitals Ltd. Vs ICT Health Technology Services India Pvt. Ltd (Supreme Court of India)

Clause Titled “Arbitration” Was Only Mediation – SC: No Valid Arbitration Agreement Between Hospital & Software Firm

Mere Use of Word ‘Arbitration’ Insufficient – SC: Clause Reflects Negotiation & Mediation, Not Binding Adjudication

The dispute arose from a Software Implementation Agreement dated 01.11.2018 between Alchemist Hospitals Ltd., Chandigarh, & ICT Health Technology Services India Pvt. Ltd., Bengaluru, f

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