The Insolvency and Bankruptcy Board of India (IBBI) has notified the Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) (Amendment) Regulations, 2026, effective from the date of publication in the Official Gazette. The amendment introduces three key changes to the 2017 regulations. First, the definition of “service provider” in Regulation 2 has been aligned with Section 3(31A) of the Insolvency and Bankruptcy Code, 2016, replacing the earlier specific list of entities. Second, Regulation 3(3) has been amended to remove the mandatory requirement of filing complaints in “Form A” and instead permits complaints to be submitted in any format notified by the Board. Third, Form A itself has been omitted from the regulations by deleting it after Chapter V. These changes provide greater administrative flexibility, enable the Board to modify complaint formats without requiring regulatory amendments, and ensure consistency between the grievance-handling framework and the definitions contained in the Insolvency and Bankruptcy Code.
INSOLVENCY AND BANKRUPTCY BOARD OF INDIA
NOTIFICATION
New Delhi, the 1st June, 2026
Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) (Amendment) Regulations, 2026
F. No. IBBI/2026-27/GN/REG144.— In exercise of the powers conferred by section 196 read with section 240 of the Insolvency and Bankruptcy Code, 2016 (31 of 2016), the Insolvency and Bankruptcy Board of India hereby makes the following regulations to further amend the Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) Regulations, 2017, namely:-
1. (1) These regulations may be called the Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) (Amendment) Regulations, 2026.
(2) They shall come into force on the date of their publication in the Official Gazette.
2. In the Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) Regulations, 2017, (hereinafter referred to as ‘the principal regulations’), in regulation 2, in clause (i), for the words “means an insolvency professional agency, an insolvency professional, an insolvency professional entity or an information utility” the words, marks and numerical “shall have the same meaning as assigned in clause (31A) of section 3 of the Code” shall be substituted.
3. In the principal regulations, in sub-regulation (3) of regulation 3, for the words “Form A”, the words “in such format as notified by the Board” shall be substituted.
4. In the principal regulations, after Chapter V, Form A shall be omitted.
RAVI MITAL, Chairperson
[ADVT.-III/4/Exty./133/2026-27]
Note: The Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) Regulations, 2017 were published vide Notification No. IBBI/2017-18/GN/REG/21 dated 06th December, 2017 in the Gazette of India, Extraordinary, Part III, Section 4, No. 461 dated 07th December, 2017 and were last amended by the IBBI (Grievance and Complaint Handling Procedure) (Amendment) Regulations, 2025 published vide Notification No. IBBI/2024-25/GN/REG119, dated the 28th January 2025 in the Gazette of India, Extraordinary, Part III, Section 4, No. 80 on 29th January 2025.
