If you have forgotten your password for the Login ID that you had created for efiling of Income tax return and to view Tds Credited ( 26AS) in your account. There is a control that you can create only single account with one PAN No. So if you want to activate your account, the only option is to reset the password

First of all if you remember the answer of security question that you had provided during the registration, then you can easily reset password by just clicking the link Forgot password, answering the security question along with the new password that you want to create and your password will be reseted within 24 hours.

The real problem arises when you don’t even remember the answer of the security question that you had given during registration of your account.So, to reset your password what you have to do is to write a mail to ask@incometaxindia.gov.in with all your details that are mentioned below:-

Name of the Assessee:-

Father’s name of the Assessee:-

Date of birth:-


Contact Number:-

PAN No:-

As per the norms of Income tax department your password will be resetted within 24-48 hours.

But if you dont receive any mail that your password has been reseted or about some more details of yours within 48 hours, then you will have to call to 0124 2438000, and speak to the customer care executive and brief him about the mail that you had done, and that the 48 hours have already elapsed but there was no any respnse for reseting the password from their side, after this you will be provided with the default password by the executive that will be activated in 2-3 working days. After you login with the default password, you must create a new password.

If you already Filed E-Return- If you have already e-filed your Return, then you can use the e-filing ack number to reset the password after clicking ‘forgot password. ‘The system itself will ask you to give e-filing acknowledgement number.

This article might be helpful in my view, Please give your Comment if it is helpful to you in any way.


Pawan Chowdhary

(+91) 95 6080 9525

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