Government of India
Ministry of Finance
Department of Revenue
Central Board of Indirect Taxes & Customs
North Block, New Delhi-110 001
Tel. : +91-11-23092849, Fax : +91-11-23092890
E-mail :

Vivek Johri, Chairman

DO No. 52/CH(IC)/2022  Dated: 02nd December, 2022

Dear Colleague,

Once upon a time, in the land of digital data, there lived a brave little data packet. This packet was small and unassuming, but it had a great journey ahead of it.

The packet’s adventure began when it was created on a device, ready to embark on its journey through the vast and treacherous network. It set forth determined to reach its destination, in one piece, no matter what the obstacles.

As the packet traveled through the network, it encountered many challenges. It passed through routers and switches, each one a potential danger to the little packet. But determined and resourceful, the packet managed its way past and eventually reached its destination.

Getting down at the station it was greeted with cheers and celebration. The data was then sifted for erroneous values, logical inconsistencies removed, integrity and fidelity checked and cross-checked against other data elements. Exhausted but triumphant, our brave little packet, a true hero had now truly arrived.

From such a process emerge reports on our systems – be it an analysis of input credit utilization, taxpayer profiles, revenue analysis, pending items of work etc.

Most of this happens in the background, unseen and unknown to us. Our colleagues in the Directorate of Systems & Data Management as well as the Directorate General Analytics & Risk Management (DGARM) put in a lot of hard work to ensure that we have the tools and the information we need to perform our respective roles. I would encourage our officers to make the best use of the tools, reports and analysis available in various Departmental software platforms, provide regular feedback about their usefulness and to interact closely with the two Directorates in case of any issues.

Moving on, last week saw the culmination of a well co-ordinated operation which saw Guwahati Customs Division seize over 300,000 sticks of foreign origin Cigarettes being smuggled in multiple consignments through the Courier mode. Kudos to the officers for an excellent detection.

I would also like to share about our colleagues from the Marine Wing of Valsad Customs who bicycled 3432 km. across the country from Kashmir to Kanyakumari. Sh. Ganesh Pagdhare and Sh. Gaurav Tandel started out from Lal Chowk, Srinagar and cycled all the way to Vivekananda Rock, Kanyakumari. They were supported by the National Academy of Customs, Indirect Taxes & Narcotics, Vadodara Zonal Campus. Congratulations to the officers for keeping their endeavor.

As we step into the last quarter of the Financial Year, we need to keep our focus on revenue so as to ensure that there are no slippages on that account.

Till next week!

Yours Sincerely,

(Vivek Johri)

All Officers and Staff of Central Board of Indirect Taxes & Customs

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