Sibal Launches“E-Post Office”, The E-Commerce Portal of India Post
Postal Transactions Enabled Through Internet
Seven Services Offered in First Phase

Shri Kapil Sibal, the Union Minister of Communications and Information Technology(C&IT) launched today “e-post office”, the e-Commerce portal of India Post. The portal will enable the customers to transact postal business any time and from anywhere using either debit card or credit card through the medium of internet. Speaking on the occasion Shri Sibal said that in the changing word, the ways we live are changing. Launch of e-Post is a step in this direction offering a bouquet of services to the consumers. This is inline with shift in marketing trend of service provider reaching the consumers.

Earlier welcoming the initiative Shri Sachin Pilot, Minister of State for C&IT said that after e-Medicine, e- Commerce, e-Education etc. it is appropriate to have e-Post. He however asked to make the portal available in regional languages too for the benefit of the common man.

The e-Post Office, an ambitious project of India Post, will offer seven services in the first phase launched today. These services are, Electronic Money Order (eMO), Instant Money Order (iMO), Sale of Philatelic Stamps, Postal information, Tracking of Express and International Shipments, PIN Code Search and Registering of feed back and complaints. With this the Department of Posts has taken an important step towards fulfilling its commitment of making the postal services more inclusive and more accessible to the citizens of the country.

One of the focus areas of the first phase of e-Post Office is on the Money Order service. Launched 130 years ago, in 1880, the original paper based system of money orders is still in vogue. Though India Post has introduced electronic variants in the form of eMO and iMO, the e-Post Office will re-vamp the money order thoroughly, after 130 years of its launch, by harnessing the state of art information technology. This is also expected to contribute substantially to the revenue of the Department in the years to come.

India Post has collaborated with agencies in the public and private sector to make the e-Post Office a reality. Concrete plans are in place to scale up the portal to a full-fledged e-Market Place, which would offer a wide range of postal and non-postal products. India Post’s core competency in the mail-parcel segment will be leveraged for e-Commerce order fulfilment.

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September 2021