Not satisfied with the services you get from the nation’s largest lender SBI and want to get back to the bank on the same? Forget the pen and paper to write it down or even email the same; just message “Unhappy” and your issue will be resolved within 48 hours.

After seeing the huge response for the scheme, which has been on pilot test since October last year at select centres, State Bank of India chairman Om Prakash Bhatt today launched the initiative in Bhopal.

The nationwide customer service initiative called ‘SMS Unhappy’, which will serve the bank’s 130-million strong customers, does away with the previous mode of registering their complaints in writing.

With this initiative, anyone can file their complaints by sending an SMS, starting from “Unhappy”, to 8008202020, which would reach the bank’s “Happy Room” at the circle headquarters.

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  1. balramjimishra says:

    I have an account of ppf in kalyan branch code no.0000399.For cradit card against ppf account i reqquest Mr.Murlidharan to issue the same.but he refused my request by querry
    1-you have no landline phone
    2-your employee have no landline phone
    3- your address is in chawl at kolsewadi
    i have fund in ppf account more than RS.1,25,000/-

  2. SUSHILA AGARWAL says:

    I HAD APPLIED FOR 50 BONDS FOR 15 YEARS INTEREST RATE OF 9.95% PER ANNUM VIDE APPLICATION NO. 2 8401051 FOR CREDIT TO MY DMAT ACCOUNT WITH THE FEDERAL BANK LTD. HAVING DP – ID NO.: I N 1 3 1 5 1 6 & BENEFICIARY ACCOUNT NUMBER 1 0 1 2 1 6 3 9 .

    MY CHEQUE NO.039668 DATED 21/02/2011 DRWN ON THE FEDERAL BANK LTD. BHOWANIPORE BRACH 4/1, LALA LAJPAT RAI SARANI, KOLKATA – 700 020 FROM MY SAVINGS ACCOUNT NO. 13040100045732 WAS DULY ENCASHED ON 23/02/2011.

    HOWEVER NEITHER BONDS NOR THE APPLICATION MONEY OF Rs. 5,00,000/= HAS BEEN CREDITED TO MY ABOVE MENTIONED DMAT BENEFICIARY ACCOUNT NUMBER 1 0 1 2 1 6 3 9 AND / OR MY SAVINGS ACCOUNT NO. 13040100045732 WITH THE FEDERAL BANK LTD. BHOWANIPORE BRACH 4/1, LALA LAJPAT RAI SARANI, KOLKATA – 700 020.

    I SHALL FEEL HIGHLY OBLIGED IF YOU APPRAISE ME OF THE STATUS OF ALLOTMENT OF THE BONDS AGAINST MY APPLICATION NO. 2 8401051.

    REGARDS,

    SUSHILA AGARWAL

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