F.No. 31011/4/2014-Estt (A.IV)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training
North Block, New Delhi-110 001
Dated: 19th June, 2014

Subject: – Clarification regarding purchase of Air Tickets from Authorized Travel Agents for the purpose of LTC.

The undersigned is directed to refer to the instructions issued from time to time on the above noted subject and say that the Government employees are required to book their air tickets directly from the airlines (Booking counters, website of airlines) or by utilizing the service of Authorized Travel Agents viz. ‘M/s Balmer Lawrie & Company’. ‘M/s Ashok Travels & Tour’ and ‘IRCTC’ (to the extent IRCTC is authorized as per DoPT O.M. No.31011/6/2002-Estt.(A) dated 02.12.2009) while undertaking LTC journey(s).

2. In a number of cases, it has been noticed that the aforesaid instructions are not being followed and as a result various Ministries/Departments continue to make references to DoPT seeking relaxation of the conditions for one reason or the other. The most common reasons given by the employees are unawareness of the rules and non-availability of Authorized Travel Agents viz. M/s Ashok Tmvels, M/s Balmer Lawrie & Company at places where the tickets have been booked from. Even in such cases, the option of booking directly from the airlines through their website is available. In no case is the booking of tickets through any other agency is permissible.
3. All the Ministries/Departments of Government of India are advised to ensure that their employees are made aware of the above mentioned guidelines to avoid breach of any of the LTC rules.
4. This issues with the approval of Joint Secretary(E).
Under Secretary to the Govt. of India
Source : www.persmin.gov.in

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0 responses to “No booking of air tickets through private agents – Government tells babus”

  1. s sudarshana says:

    I personally feel it is not in public interest to expect the central govt employees to book tickets from a select few for the following reasons. For booking from the airling counter the official use to to use govt vehicle cost of which is extra to the exchequer. Regarding booking online, you have to have the internet, which is the luxury of those in cities/capital/s. Weather you book from private agent or airline counter / authorised agent expenditure from govt is same. The difference being the authorised agent will take the commission while in case of booking from any other agent, agent will get the commission, who invariably give customised/personal services to the customer which includes giving the ticket even without advance is sanctioned by the govt to the employee, delivering the ticket to the office. This will reduce avoidable expenditure in terms of POL (fuel) vehicle wear and tear, manpower of driver and some official to bring ticket/s to office.
    Instead of such conditions, they should concentrate of ensuring the genuine use of ticket, genuiness of the boarding pass, the officials whoever makes false claims (boarding passes without buying the ticket)should be summarily dealt.
    As we are aware a huge catche of boarding passes, airport seals (rubber stamp put on boarding passes) etc recently seized.

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