In order to improve the efficiency of the website for booking of e-tickets, a new State-of-the-Art Data Centre has been set up by Indian Railway Catering & Tourism Corporation. Further, the e-ticketing system has been upgraded with the launch of the NextGeneration E-ticketing System (NGeT). This new e-ticketing system has an enhanced capacity of booking 7200 tickets in a minute as against the capacity of 2000 tickets per minute of the old system. In the new system 1,20,000 concurrent users can login at a time and simultaneously book e-tickets against the earlier capacity of 40,000 concurrent users at a time.
However, some instances of unsuccessful transactions have been reported on account of reasons such as non-availability of the choice of berth, network failure at the bank’s end, etc. All such cases are examined and necessary remedial action is taken.
This information was given by the Minister of State for Railways Shri Manoj Sinha in written reply to a question in Lok Sabha today.
Source- – Press Information Bureau , Government of India, Ministry of Railways , Dated- 27-November-2014