In re Dial4Trade Technologies Private Limited (CCPA Delhi)
Summary: The Central Consumer Protection Authority (CCPA), by order dated 1 September 2026, examined the listing, hosting, advertising and facilitation of sale of Ammonium Nitrate on the e-commerce platform operated by Dial4Trade Technologies Private Limited. The proceedings concerned alleged misleading advertisement, unfair trade practice and violation of consumer rights under the Consumer Protection Act, 2019 the Explosives Act, 1884 and the Ammonium Nitrate Rules, 2012.
Read Relevant Press Release: CCPA Imposes ₹10 Lakh Penalty on Dial4Trade for Online Listing and Sale of Ammonium Nitrate Without Mandatory Safeguards
The CCPA stated that it had undertaken a sector-wide examination of e-commerce platforms to ascertain whether hazardous chemicals and explosive substances, including Ammonium Nitrate, were being listed, hosted, advertised or made available for sale online. In relation to Dial4Trade’s platform, the Authority found that Ammonium Nitrate, which had been declared an explosive by the Central Government through Notification No. S.O. 1678(E) dated 21 July 2011 under Section 17 of the Explosives Act, 1884, appeared to be available for purchase. The listing was accompanied by imagery depicting explosions and blast-effects.
According to the CCPA’s preliminary examination, the listing did not disclose material information including valid PESO licence details of the seller, the identity and licensed status of the buyer before completion of the transaction, mechanisms for transaction traceability mandated under the Ammonium Nitrate Rules, 2012, and appropriate cautions or regulatory notices concerning restrictions on possession and use and the penal consequences of unauthorised possession.
