In matter of Antriksh Technosys Pvt. Ltd. (CCPA Delhi)
The Central Consumer Protection Authority (CCPA) initiated suo motu proceedings against Antriksh Technosys Pvt. Ltd. concerning the advertisement and listing of walkie-talkie devices on its website without mandatory disclosures regarding licensing requirements and regulatory compliance.
During a preliminary inquiry under Section 19 of the Consumer Protection Act, 2019, CCPA examined the regulatory framework governing walkie-talkies. It noted that under the Use of Low Power and Very Low Power Short Range Radio Frequency Devices (Exemption from Licensing Requirement) Rules, 2018, Personal Mobile Radios (PMRs) operating within the frequency range of 446.0–446.2 MHz are exempt from licensing, whereas other wireless radio frequency devices require Equipment Type Approval (ETA) from the Wireless Planning and Coordination (WPC) Wing. CCPA observed that the website did not disclose operating frequency ranges, licensing requirements, ETA/WPC certification status, or other regulatory information necessary for consumers to determine whether a device was licence-exempt or required statutory approvals.
CCPA formed a prima facie view that the omission of these disclosures concealed essential information, affected informed consumer decision-making, and appeared to constitute misleading advertisements and unfair trade practices under the Consumer Protection Act, 2019. It also observed that the platform appeared to be in violation of the Consumer Protection (E-commerce) Rules, 2020, which require complete and accurate product information to be prominently displayed. Accordingly, a notice dated 12.06.2025 was issued seeking details including seller information, product URLs, frequency specifications, licensing disclosures, ETA/WPC verification, and sales data from January 2023 onwards.
