Advocate C.P. Chugh
Perhaps the Board is not aware that in most of the cases returns being submitted by a Family or Group of Companies far exceed 4 in numbers.
It is worthwhile to mention that most of the returns (almost 90% ) are being filed either through Chartered Accountants, Tax Advocates or Tax Return Preparers who for the sake convenience use their own mobile and email id. It is because the communications delivered by the Board are well attended and responded.
Most of the time the Assessee is not physically present before his tax adviser and seeking validation details from him consume time and energy. Above all the Session at portal is available for short period before the session get terminated and it is almost impossible to call the assessee, get validated PIN sent to his Mobile/Email with in that short span of time.
The efforts of the Board, how so ever may be rational and genuine, is causing harassment and difficulty to TAX Professionals consuming lot of their energy, efforts and cost in either re-setting of passwords (another cause of harassment) or validating contact details.
One may doubt what purpose the Board want to serve by making e-filling more cumbersome, difficult and less user friendly, while at the same time it is mandating more classes of person to compulsory e-file.
May I draw your attention to the fact that only 10% of Indian House Holds are having access to Broad Band Connections, internet density and with 43% tale density, the Decision of the Board can not be termed as user friendly.
While Shri Narender Modi, Hon’ble PM of India has been reiterating again and again that there must of less governance, procedure of attestation be done away, self attestation would suffice, the Board creating an environment where every one is feeling cheated and harassed is not in tune with what He says.
May I request the Board to re-consider their decision of seeking personal mobile and email ids and devise ways and means to make the e-filling more user friendly. The following table would substantiate my claims of poor tale and internet density.
|Telephone Subscribers (Total) (2013)
||915.19 million (December 2013)
|Fixed lines (December 2013)
|Mobile phones (2013)
|Monthly telephone additions (Net) (December 2013)
|Percent household access (total), 2012
||10.2% of households (137 million)
|Percent broadband household access
||1.18% of households (14.31 million)
|Broadband internet users
||55.20 million (December 2013)