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Know Your Income Tax Refund Status Online

Tracking the status of your income tax refund online is a convenient way to stay updated on when you can expect to receive your refund. The ‘Refund Banker Scheme,’ which commenced from 24th Jan 2007, is now operational for Non-corporate taxpayers assessed in Delhi, Mumbai, Kolkata, Chennai, Bangalore, Bhubaneswar, Ahmedabad, Hyderabad, Pune, Patna, Cochin, Trivandrum, Chandigarh, Allahabad, and Kanpur. This scheme ensures that refunds are efficiently processed and disbursed to taxpayers.

In the ‘Refund Banker Scheme’ the refunds generated on processing of Income tax Returns by the Assessing officers/ CPC-Bangalore are transmitted to State Bank of India, CMP branch, Mumbai (Refund Banker) on the next day of processing for further distribution to taxpayers.

Refunds are being sent in following two modes:

i. RTGS / NECS: To enable credit of refund directly to the bank account, Taxpayer’s Bank A/c (at least 10 digits), MICR code of bank branch and correct communication address is mandatory.

ii. Paper Cheque: Bank Account No, Correct address is mandatory.

Taxpayers can view status of refund 10 days after their refund has been sent by the Assessing Officer to the Refund Banker – by entering ‘PAN’ and ‘Assessment Year’ below.

Other Refunds

Status of ‘paid’ refund, being paid other than through ‘Refund Banker,’ can also be viewed at www.tin-nsdl.com by entering the ‘PAN’ and ‘Assessment Year’ .

‘Refund paid’ status is also being reflected in the ‘Tax Credit Statements’ in Form 26AS.

Please enter your Permanent Account Number and Assessment Year for which status of refund is to be tracked at the link given below.

Click to Know Your Income Tax Refund Status

   Permanent Account Number (PAN)
   Assessment Year

FAQ in respect of Income Tax Refund

Q. From which date the refund banker has been implemented?

A. The refund banker has been implemented from January 24, 2007.

Q. In which cities the refund banker has been implemented?

A. The refund banker facility is operational for non-corporate taxpayers assessed in Delhi, Mumbai, Kolkata, Chennai, Bangalore, Bhubneshwar, Ahmedabad, Hyderabad, Pune, Patna, Cochin, Trivandrum, Chandigarh, Allahabad, and Kanpur.

Q. Who will send the refund to me?

A. The State Bank of India (SBI) is the refund banker to the Income Tax Department (ITD). The Cash Management Product department of SBI (CMP SBI) processes the refunds under the refund banker scheme. Details of refunds are forwarded to CMP SBI by the ITD. CMP SBI processes the refunds and sends the refund intimation to the taxpayer.

Q. How will the refund be sent to me?

A. Refunds are generated in two modes i.e., ECS and paper . If the taxpayer has selected mode of refund as ECS (direct credit in the bank account of the taxpayer) at the time of submission of income return the taxpayer’s bank A/c (at least 10 digits ) and MICR code of bank branch and communication address are mandatory .

For taxpayers who have not opted for ECS refund will be disbursed by cheque or demand draft. For generation of refund through paper cheque bank account no, correct address is mandatory.

From May 2008 refund is also effected by National Electronic Fund Transfer (NEFT).

Q. How can I know the status of my refund?

A. The taxpayer can track the status of its refund from the Departmental Website www.incometaxindia.gov.in / NSDL-TIN website www.tin-nsdl.com by clicking on “Status of Tax Refunds”.

Refund status can be tracked by entering the PAN and Assessment Year for which refund is to be tracked.

Status of the refund can also be tracked by contacting the help desk of SBI’s at toll free number: 18004259760 or email at: – itro@sbi.co.in.

Q. If I have shifted my residence whom should I contact for updating my correspondence address for receipt of refund?

A. The tax payer should contact its Assessing Officer and inform about the change in the correspondence address.

Q. If my bank account has been closed how will I get refund credit into the account?

A. In case of change or updation in the bank account number the taxpayer should provide the correct account number along with the MICR code where credit is to be effected to the Assessing Officer.

Q. Whom do I contact if the refund dispatched has not been received?

A. The tax payer can contact its local post office with the speed post ref no displayed at the NSDL-TIN website

Q. I have received the physical ECS refund advice and status of refund is “paid” on website of refund status track but my account has not been credited. Whom do I contact?

A. In case credit is not effected in the taxpayer account through ECS but the refund advice has been received by the taxpayer AND the status shown is “paid”- in that case, the tax payer should contact his bank or SBI. You should contact SBI at the following address.

Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at itro@sbi.co.in

Q. I have neither received the physical ECS refund advice and status of refund is “unpaid” on website track. Whom do I contact?

A. The tax payer should provide the correct account number and MICR code to concerned Assessing officer, where credit is to be effected. The Assessing Officer will inform SBI to send a fresh refund cheque to the taxpayer.

Q. If the date of encashing the refund cheque expires, whom should I contact?

A. The tax payer should contact their Assessing Officer as well as CMP SBI at the below address:

Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at itro@sbi.co.in

Q. How do I rectify any mistakes in the name, assessment year, PAN, account number printed on the refund cheque delivered to me?

A. In case of any mistakes on the refund cheque delivered to you, the following should be done:

i) Send the original refund cheque to CMP, State Bank of India at SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai – 400 093, Phone Number: 18004259760, along with a letter informing the mistakes on the refund cheque.

ii) Send a copy of the letter along with a copy of the refund cheque to your Assessing Officer.

iii) Retain a copy of the letter and refund cheque with you.

Q. If somebody else’s refund cheque / advice is delivered to me what should I do?

A. You should contact SBI at the following address and return the refund cheque / advice.

Cash Management Product
State Bank of India
SBIFAST
31, Mahal Industrial Estate,
Off Mahakali Caves Road,
Andheri (East)
Mumbai – 400 093
Phone Number: 18004259760 or email at itro@sbi.co.in

Q. Is there any method available to know whether the refund record has been generated for the taxpayer?

A. The taxpayer can track the status of its refund from the NSDL-TIN website www.tin-nsdl.com by clicking on “Status of Tax Refunds”.

Refund status can be tracked by entering the PAN and Assessment Year for which refund is to be tracked.

Status of the refund can also be tracked by contacting the help desk of SBI at 080-26599760.

Q. Whom do I contact for queries related to payment of refund which has been processed by ITD?

A. For any payment related query the taxpayer should contact SBI at 18004259760 or email at itro@sbi.co.in.

Q. Whom should I contact for refund related queries?

A. For any refund related query the tax payer should contact Aaykar Sampark Kendra at at 1800 103 4455 (or) +91-80-46605200 or email at refunds@incometaxindia.gov.in.

Conclusion: Tracking your income tax refund status online is a valuable tool to ensure you are informed about the progress of your refund. If you have any questions or encounter issues related to your refund, you can contact the relevant authorities for assistance. By staying updated and taking the necessary steps, you can ensure a smooth refund process and receive your refund in a timely manner.

Remember that it’s essential to provide accurate and up-to-date information to receive your refund through electronic transfer or paper cheque. Always double-check your bank account details and address to avoid any delays.

Republished with Amendments

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299 Comments

  1. Roshan Lal says:

    Dear Sir,

    Sub: IT Refund for A.Y 2010-2011 in favour of Roshan Lal(self) PAN-AAAPL0271G

    Whenever I have checked status of my IT Refund for the A.Y-2010-2011,I am informed that my Assessment Officer has not sent this refund to refund banker and I am advised to contact my A.O
    I am a senior citizen with no salary earned during the year except interest earned in deposits.I have already submitted IT Return for the year on 28th July,2010 against Receipt No 4022200451 in which I have requested for refund of Rs.14849.00.I have already given in IT return the details of my bank A/C and MICR Code.Still if any query is there,I can clarify the same.

    Kindly look into my case

  2. suresh mahajan says:

    sir pan-ACBPM-8732 G

    my refound assessment year 2o09-2010 not recieved tial day due to wrong address,I already sent my correct address to you,any way please change my address-
    suresh mahajan
    c/o vashpowercons.,Markting
    yash tower divertion road Khargone
    Khargone-451001 m.p

  3. M.RAMESH says:

    Assessment year 2009-10 Refund cheque returned form postal department : My Correct Postal Address : M.RAMESH, C/o.H.K.KALAPPA, LAXMIDEVI NIALAYA, NEAR NDRK COLLEGE, UDAYAGIRI EXTENSION, HASSAN – 573201

  4. Mr Bakhtawar Singh says:

    Dear Sir

    Our Refund Cheque is not received for the AY 2009-10
    Cheque is Dispatch in dated 2/4/2011
    Our Pan No – AADFJ 8750 B
    Company Name is M/s Jaydip Transport Company

    Reply

  5. sandeep kadam says:

    dear sir,
    i want to know how do i get my refund cheque back
    whose validity is over.
    I have deposited cheque at SBI Cash management product centre
    but they told to please request to tax assesing officer.

  6. lokesha b.g says:

    Dear Sir/Madam

    I need to check my refund status of AY 2010-11, Which website shell i open for this, If i go through the Online Refund Status which was showing AY 2008-09, I cant check AY 2010-11 because that column not accept any new writing.

    Regards
    Lokesha B.G

  7. VIKASH says:

    SIR,
    WE RETURN CHEQUE DATED 29/1/2011 BECAUSE ACCOUNT NO WRITTEN WRONG SO WE ENCLOSED ONE CANCEL CHEQUE SENDED DATED9/2/2011 BUT TILL TODAY WE NOT RECEIVE NEW CHEQUE.

  8. h.v.jain says:

    SUB :-: NOT ISSUING OF REFUND ORDER FOR A.Y. 2008-09

    PAN NO:-: AQKPP 2214 P

    With reference to above subject I have filed my income tax return on your for A.Y. 2008-09, Till date I have not received any Refund Order for above.

    I have filed my Income Tax Return for A.Y. 2008-09 filed on 27/03/2009 vide Ack No. 1122009428-B with your ward.

    So I request you to take necessary in the matter as early as possible.
    Thanking You,

    yours thruly
    PANCHAL BHARATBHAI

  9. Madanmohan Vijaykumar Bhatia says:

    My refund cheques for the assessment years 2009-10 & 2010-11 were sent to my old address.The amount of these cheques may either be sent to my following present address or it may kindly be credited to my SBI SB A/C No.30614862975 at Nigdi branch at Pune.
    Yours truly,
    Madanmohan Vijaykumar Bhatia
    Bhation ki pol,
    Mohangarh,
    NATHDWARA-313301
    Dist. Rajsamand (Rajasthan)

    PAN: ACVPB9857F

  10. ashish sharma says:

    dear sir,
    i informed you to that my father had fixed deposit in central bank of India in assessment year 2009-2010. he is a pensioner. the interest on the f.d. would be above 12000rs so bank charged tds of rs1400. i file return in October 2010. till this date i have not get any information from tax department or i has not get my refund so please sir tell me my problem,s solution.

    date-28-3-2011 ashish sharma subhashnagar,bareilly mob.no. 9557987029

  11. goradhanbhai s kapopara says:

    My PAN No:-AARPK1345F

    Dear Sir I Have filed My Income Tax Return dated 24-8-2009 wide acknowledgment No-901000088 And My Refund Of Rs.37240+Interest,But I Have Not Received My Income Tax Refund So Please I request you to take necessary in the matter as early as possible.

    Thanking You,

  12. ASHA RAM VERMA says:

    To Dated:-22.01.2011
    The Head of Accounts,
    State Bank of India,
    Cash Management Product Centre (04266),
    31, Mahal Industrial Estate, Near Paper Box,
    Andheri (East), Mumbai-40009

    Sub: Return Back of Income Tax Refund Order No.158157 dated 11.01.2011

    DearSir,
    I confirm the receipt of your Income Tax Refund Order No.158157 dated 11.01.2011 for amounting to Rs.523/-issued by your branch in favour of Asha Ram Verma A/c No. 56010100120296. Sir this is to inform you that in the Financial Year 2004-2005 I was posted in New Delhi with a Construction Company and I submitted my return file their in the assessment year 2005-06.In the meantime due to some unavoidable domestic problems I left the same company on March 2006 and shifted with family to my native place Karsog Distt. Mandi Himachal Pradesh. After solving these problems on December 2007 I joined with M/s Gammon India Ltd. for the underground tunneling works of Rampur H.E.Project (412MW) Pkg.1.0 in Rampur Bsr. Distt. Shimla (H.P). Sir the A/c No. 56010100120296 (UTI/Axis Bank) which you had mentioned in above Refund Order was my salary account in Sector-14 Gurgaon Branch and not operating the same A/c from so long it has been closed by the Bank in the year 2007.

    Sir I had already informed regarding Correspondence Address to my existing Assessing Officer of Income Tax, as I am submitting my tax return files manually in their Income Tax Office from the Financial Year 2007-2008. My PAN ADUPV8093R is also in pipeline for transferring from ITO Ward No.46 (2) New Delhi /A.O.DEL-W-76-2 to Ward No. NWR-W-37-4 RMP i.e in Rampur Bsr. Shimla (H.P). I hope it will be transferred shortly and my pending returns from the FY 2008-2009 & FY 2009-2010 will also be processed accordingly. Sir keeping in view the above matter I am sending back this Refund Order No.158157 dated 11.01.2011 in original to your office and request you to issue me a new one as per my below mentioned Address and Bank A/c Detail.

    I shall be very thankful to you for this act of kindness of issuing me a new Refund Order.

    Warm Regards,

    (ASHA.RAM.VERMA)
    PAN No.ADUPV8093R

    My Correspondence-Address:-

    C/o Gammon India Limited,
    Rampur H.E.Project Pkg.1.0,
    Post Office Nogli, Distt. Shimla
    Himachal Pradesh-172022.

    Contact No: – 09805032185, 09418300878

    Email: – arverma97@gmail.com
    arverma97@yahoo.co.in .

    My Bank Account Details:-

    Name of the Bank:-Punjab National Bank

    My PNB A/c No. =0743000100084869

    My Permanent-Address 🙁 As in my PAN)

    S/O Sh. Chet Ram Verma
    Village Jua Post Office Seri Banglow
    Tehsil Karsog Distt. Mandi
    Himachal Pradesh-171304

    Contact No: – 09805032185, 09418300878

  13. CA. JAYESH KACHHADIYA says:

    To,
    IIncome Tax Department
    CPC, Post Bag No-1,
    Electronic City Post Office,
    Bangalore – 560100,
    Karnataka.

    Dear,

    Sir,

    SUB:NON RECIEPT MY INCOME TAX REFUND ORDER (PAN.AFXPD8847C)

    We would like to inform my income tax return filed A.Y 2009-2010 Date:29/10/2010 and E-Filing Acknowledgement No.174757670291010 And A.Y 2010-2011 Date:29/10/2010 and E-Filing Acknowledgement No.174757890291010 and my total income tax refund is
    A.Y. 2008-2009 8248/-
    A.Y. 2009-2010 4415/-
    A.Y. 2010-2011 1671/-
    14334/-
    So plesae cheq my Income tax return Status and sent me my income tax refund.

    Thanking You..

    Your’s faithffuly………

    (AMITBHAI SURESHBHAI DESAI)

  14. RAKESH KAMBOJ says:

    respected sir,

    i m rakesh i have not recieved cheque of income tax refund which is according to the information is dispatched on 17/02/2011,18/02/2011,19/02/2011 sir please fix this problem i had waiting it for from past one month and facing too much problem .My PAN card no is as follow APTPK4577L

  15. Rajesh Dharamraj Kalla says:

    In above mentioned cheque, my bank a/c number has been wrongly mentioned as 000624201030892, but were as my correct bank a/c no. is 005901012199 I request you to kindly rectify the mistake as soon as possible and reissue cheque with corrected account number. Please do the needful and oblige!!
    Yours Faithfully,
    Rajesh kalla

  16. Dr Nikhil Baxi says:

    PAN No: AJIPB1734H
    To,
    Cash Management Product Centre officer
    State Bank of India,
    Andheri (East), Mumbai – 400 093

    Subject: Reissue Income tax refund cheque for A.Y 2009-10 & 2010-11

    Ref : Your reference CMPP5329020 : AY 2009-10
    Your reference CMPP5097619 : AY 2010-11
    Respected Sir/ Madam,
    I have received my IT refund for Rs.21,510/ with your cheque no.898102 as dated 9/02/2011 (CMPP5329020 : AY 2009-10) and another cheque for 13,226/ with cheque no.672167 dated as 29/01/2011 (CMPP5097619 : AY 2010-11)
    In above two mentioned cheque, my bank a/c number has been wrongly mentioned as 2829101007265, but were as my correct bank a/c no. is 2829101007264. I request you to kindly rectify the mistake as soon as possible and reissue cheque with corrected account number. Please do the needful and oblige!!
    Yours Faithfully,
    Dr Nikhil Baxi

  17. SMITA YELEKAR says:

    Dear Sir/Madam,
    This is inform you that I am still waiting for the Refund of my Incometax for the financial year 2008-2009 ,till date I have received no answer or reason as to why I have not rec. it yet. Will it be possible to get the refund or its gone down the drain.
    My Pan card no is AAHPY6862B——
    SMITA YELEKAR

  18. VARENDER KAUR says:

    SIR,
    In continuation of my earlier letter i would like to submit that from the inquiry of my refund status (PAN ADBPK4225D, A.Y. 2009-10) it is written as cheque expired as not deposited in the bank within 90 days. Since i hadn’t received the cheque as told by the postal authorities & also the Income tax dept. told me to apply for cancelation of cheque issued by you , i therefore request you to kindly cancel the cheque I already made a similar reqeust by speed post on dated 24.01.2010. Hope for your positive reply

  19. EDWARD LEONARD THOMAS says:

    Dear Sir/Madam,
    This is inform you that I am still waiting for the Refund of my Incometax for the year 2008-2009 till date I have received no answer or reason as to why I have not rec. it yet. Will it be possible to get the refund or its gone down the drain.
    My Pan card no is AFLPT4777K.
    Edward Thomas

  20. purushottam tayade says:

    respected sir
    with reference to the above mentioned circular and the courtesy, I am informed that my A/C/ no; is on the any reason as per SET HOLD so kindly someone have any suggestion please inform my official mail on puru@navodaya.com
    your co;operation is solicited

  21. Rakesh says:

    Dear Sir,

    This is Rakesh.I have not recd may income tax refund for the a.y.2009-10 Pan no AOAPR5192L.

    Please need ful help to me.

    Regards,
    Rakesh R

  22. VARENDER KAUR says:

    My PAN no. is ADBPK4225D & I have filed my I.I return for the A.Y.2009-10 vide receipt no. 4704027219 dt. 05.06.2009 & which processed on 29.09.2010 issuing me refund of Rs. 7740/- but till yet I hadnt received my refund please let me know the status of refund

  23. PRATAP SINGH says:

    Pratap Singh
    PAN No. ADUPS1446F
    I could not get I-T refund of the assessment year 2009-10 due to wrong mailing address. In this regard I have submitted an application to ITO JHUNJHUNU (RAJASTHAN) where I have submitted my I-T Return for correction of my mailing address. Till date I have not received refund. On inquiry from ITO JHUNJHUNU (RAJASTHAN) I was informed that they have already done needful corrections and next action will be taken by SBI. So it is requested to release my refund amount at the earliest.
    My correct mailing is as bellow :-
    Pratap Singh
    4/271, Housing Board
    JHUNJHUNU (RAJ) – 333001.

  24. Amit Sharma says:

    Dear sir/Madam

    I am Amit Sharma S/o Late Sh. Ashok Kumar sharma recieved my IT refund for Rs.4,520/-
    with your cheque no.110612 as dated 19/11/2010. My father Pan Card No is ANRPS5767L. This is my father income tax refund 2009-10 he is expire 12/3/2009. His account no 8160220000211 has been closed now in syndicate bank patiala. My mother (Sudesh Rani)is the nominee of my father income tax refund. The cheque is valid for 90 days frome the date of issue. So Sir/Madam i need your help for the re-issue of cheque my mother. Her account no is 2211069.

    with regards,
    Amit sharma S/O Late sh. Ashok kumar Sharma
    House No. 3970/2, Mohalla Soot Batta, Ghlori Gate
    Patiala-147001
    Mobile NO. +91 0 9646840110

  25. Bharatbhai Natvarbhai panchal says:

    SUB :-: NOT ISSUING OF REFUND ORDER FOR A.Y. 2008-09

    PAN NO:-: AQKPP 2214 P

    With reference to above subject I have filed my income tax return on your for A.Y. 2008-09, Till date I have not received any Refund Order for above.

    I have filed my Income Tax Return for A.Y. 2008-09 filed on 27/03/2009 vide Ack No. 1122009428-B with your ward.

    So I request you to take necessary in the matter as early as possible.
    Thanking You,

    yours thruly
    PANCHAL BHARATBHAI NATVARBHAI

  26. Pravinbhai Ganpatbhai Panchal says:

    Date :-: 28/11/2010

    From:-:

    PANCHAL PRAVINBHAI GANPATBHAI
    105/B, CHITRALEKHA,
    AJAY TENAMENT PART –V
    AMRAIWADI,
    AHMEDABAD – 380026

    To,
    Income Tax Officer
    Ward-12(1)
    Narayan chamber building,
    Ashram Road,
    Ahmedabad.

    SUB :-: NOT ISSUING OF REFUND ORDER FOR A.Y. 2008-09

    PAN NO:-: ALDPP 4363 M

    With reference to above subject I have filed my income tax return on your for A.Y. 2008-09, Till date I have not received any Refund Order for above.

    I have filed my Income Tax Return for A.Y. 2009-10 filed on 12/08/2009 vide Ack No. 1121003759 with your ward.

    So I request you to take necessary in the matter as early as possible.
    Thanking You,

    PANCHAL PRAVINBHAI GANPATBHAI

  27. Pravinbhai Ganpatbhai Panchal says:

    SUB :-: NOT ISSUING OF REFUND ORDER FOR A.Y. 2008-09

    PAN NO:-: ALDPP 4363 M

    With reference to above subject I have filed my income tax return on your for A.Y. 2008-09, Till date I have not received any Refund Order for above.

    I have filed my Income Tax Return for A.Y. 2008-09 filed on 15/10/2008 vide Ack No. 1121005680-C with your ward.

    So I request you to take necessary in the matter as early as possible.
    Thanking You,

    PANCHAL PRAVINBHAI GANPATBHAI

  28. muni prasad says:

    Sir,

    My refund amount postman was returned to bombay office after that i approched assing offiecr at hyderabad and submited letter also to send again till date i am not recived.

    pan card no – ALWPB8140M year is 2009 -2010

  29. ajoy kumar banerjee says:

    I have filed my return on 30 july 2008 acknowledgement no. 0241042249 at Durgapur,west bengal for the ass. year 2008-09. My pan card no. ADNPB8251G. The refund I should get Rs. 2282/-. Till date I have not received the refund.

    Ajoy Kumar Banerjee

  30. SOUMEN KUMAR BISWAS says:

    sir, i am not received the incometax refund for the assesment year 2007-2008,2008-2009 and 2009-2010. Every year i am seding form 16 but not geting any refund. so, please send the details of refund to given mail address
    sk biswas

  31. vema venkateswararao says:

    sir,

    iam not received the incometax refund for the assesment year 2009-2010
    i am received the letter of details of the refund and we send the letter of my and my bank details to given letter by banglore office in last four months but still we are not received the tax refund. so, please send the details of refund to given mail address

  32. Ajay Gogoi says:

    Dear Sir,
    I have not received income tax refund for the financial year 2008-09.My PAN No. is AGPPG2081A. Kindly advise where and Whom to contact.

    Thank you

  33. venkata says:

    Dear sir,

    I have recieved my IT refund for Rs.21,840/-
    with your cheque no.896670 as dated 14/9/2010,
    were in my bank a/c number has been wrongly mentioned as 114010100243186, but were as my current bank a/c no.is 31220430964.i have send the original cheque with required docs to cmp sbi mumbai.
    i would like to know ,how many days it takes to get back the new cheque with current account no

  34. NIRMALA RAJKUMAR VASWANI says:

    Dear sir,

    I have recieved my IT refund for Rs.11,610/-
    with your cheque no.046641 as dated 21/9/2010,
    were in my bank a/c number has been wrongly mentioned as 560014828046, but were as my correct bank a/c no.is 500014828046.
    so. i request you to kindly rectify the mistake!!
    please do the needful and oblige!!

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