How to Generate Static Password on New Income Tax Portal – FAQs
1. What is static password?
Static password is a second password, in addition to the one you use to log in to the e-Filing portal. The difference between your e-Filing password and static password is as follows:
2. How is generating a static password useful?
There are various methods you can use for two-factor authentication, such as Aadhaar OTP, EVC, net banking, DSC, or QR code. These methods generally depend on good network connectivity. Static passwords are useful when you have low mobile network and cannot receive an OTP on your mobile number.
3. Do I need to create my own static password?
No. Static passwords are system-generated, and will be emailed to you on your email ID registered with e-Filing.
4. What are the rules for generating static password?
5. Can I generate static passwords multiple times, or is it a one-time activity?
Yes, you can generate static passwords multiple times, but only after expiration (after 30 days from generation) or consumption of all 10 static passwords.
6. I already have an e-Filing password. Why do I need a static password?
For enhanced security, logging in to the e-Filing portal involves two-factor authentication. Two-factor authentication is a method with an additional security layer (in addition to username and password). Static password is one of the two-factor authentication methods after entering your e-Filing user ID and password.
7. What comprises a static password for e-Filing?
The e-Filing static password is a randomly generated 6-digit alphanumeric code.
8. How will I know the status of my unused static passwords?
From the left menu of your e-Filing dashboard, click “Static Password”. The system checks if you have generated any static passwords in the last 30 days, and if you have consumed all 10 static passwords. If you have any unused static passwords, a message appears specifying how many passwords you have left for the remaining days out of 30. Click “Resend Static Password”, and you will receive an email with the list of unused static passwords on your e-Filing registered email ID.
9. Where do I need to enter the static password?
To use a static password, you need to have generated them previously. You will need to generate static passwords again in the following cases:
The process to use the static passwords is as follows:
1. Go to the e-Filing home page, enter your e-Filing user ID and password.
2. On the Verify it’s you page, click Try another method.
3. On the next page, click Static Password, then click Continue.
4. On the Static Passwordpage, enter your valid static password in the textbox, and log in.
10. How do I know if a particular static password has been used earlier?
You can manually keep track of the passwords you have used, or go to your Dashboard> Static Passwordtab > Click Resend Static Password. You will receive an email with the list of unused static passwords on your e-Filing registered email ID.
11. Is it mandatory to use static passwords?
No. You may choose other methods to secure your login, such as Aadhaar OTP, EVC, net banking, DSC, or QR code. Static password is helpful if you are in an area with low or no mobile network connectivity, where you may find it difficult to receive OTP / EVC on your mobile.
The Generate Static Password service is one of the various options available for two-factor authentication (an additional security layer to your e-Filing password) for logging in to the e-Filing portal. Static password is useful if you do not have good mobile network connectivity to receive OTP. This service is available to all registered users on the e-Filing portal (post login).
Step 1: Log in to the e-Filing portal using your user ID and password.
Step 2: Go to the My Profile page from the Dashboard.
Step 3: Click Static Password.
Step 4: A list of instructions about static password and where it can be used appear on the Static Password page. Read the instructions carefully and click Generate Static Password.
A success message is displayed on successful generation of your static password.
Step 5: If you have unused static passwords, there will be a message specifying how many passwords you have, and the number of days before they expire (out of 30).To get a list of your unused static passwords on your email ID registered on the e-Filing portal, click Resend Static Password.
You will receive the unused static passwords on your email ID registered on the e-Filing portal.