New online PAN application facility has been launched for PAN applicants with an option of paperless submission of application using Aadhaar based e-Sign

Applicant can select any one of the following three options while filling online PAN application “ Physical acknowledgement, Digital Signature Certificate (DSC) or Aadhaar based e-Sign. In DSC option, an applicant needs to upload scanned images (as per defined parameters) of photo, signature and supporting documents while making application. In Aadhaar based e-Sign option, Aadhaar would be considered as supporting document and the photograph used in Aadhaar card would be used in PAN card as well.

In case Aadhaar number of Individual applicant is entered in the application form, then proof of Aadhaar along with supporting documents is to be submitted to NSDL e-Gov. If copy of Aadhaar is selected as Proof of Identity/Address/date of birth, then it is mandatory to enter Aadhaar number. In case applicant is MINOR, Aadhaar of minor should be mentioned in the application form. (i.e. Do not mention Representative Assessee’s Aadhaar number) Aadhaar number (if provided) would be authenticated using applicants details as mentioned in application form.

In case, AADHAAR is mentioned in the application (applicable for Individuals only), then the copy of AADHAAR allotment letter should also be enclosed along with the acknowledgement.

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52 responses to “Now apply PAN online using Aadhaar based e-Sign”

  1. md samsur rahaman says:

    i have applly pan card correction thro e-sign. during the process eSign kyc i have get otp on adhar but there asked for another otp named VIRTUAL ID…plz help

  2. asma says:

    I have applied for pan card online, during e-kyc e-sign i didn’t receive the otp on my mobile. respected amount has been deducted. how to proceed further please let me know.

    • Jayakrishnan says:

      Download umang app. open mypan–> go to other services and select e sign document –>give coupon number and proceed.

  3. Shankar Narayan Dupade says:

    Hello Sir,

    I have applied for new PAN for my wife through Umang app(online eSign mode – Adhaar as proof of document).

    Now when I check the status of application in Umang app, it shows ‘Your application is withheld for processing. Marked for objection -‘.
    So I sent an email to support email address but they just provided me link to check the status at PAN website and when I checked it, I found that Objection reason is “Required clear scan of Signature. (Scanning not clear)”

    Now problem is I am not getting where to submit the clear signature again.

    Could you please help me to solve this problem?

    Please let me know if more information is required.

    Thank you

    • Shankar Narayan Dupade says:

      I was able to get clear reason for this.

      My signature was not clear.

      I have updated the signature in last month itself, but after that the status has turned to ‘Your PAN application with Aadhaar based e-Sign option is received and is under verification.’, and it is not changing to anything else and My pan is also not reached to me.

      Can anyone please help me with this?

      Thank you in advance.

  4. Adahrii chakho says:

    Sir, I have a problem to complete my pan card I.e to continue with e-sign/e-kyc. I had received my aadhard card opt but nothing option on screen and I have pay the fee too. Need some help to complete my process.

  5. PANKAJ MOYAL says:

    IF done through esign (i.e. using Aadhar OTP), then there’s no need to send any Documents.

    Relax & wait , you will receive PAN CARD.

  6. sravan kumar says:

    should I need to send the documents physically when signed through e-sign/e-kyc?

  7. Ram Singh says:

    I applied for correction to PAN card through e sign e KYC.(Paperless) I got my e PAN Card by Email in one month. The name of PAN Card is e PAN CARD and not PAN CARD.

    • harshit says:

      Sir, how did u get it then?..Did u forward documents physically?..If yes, plz tell by which mode..registered post or courier??

  8. Saket says:

    I applied for change in PAN details through E-sign process using AADHAAR number. And I did not get any option to upload any documents.

    After completing the process, I got a mail saying
    “If application made using e-Sign mode – Then there is no need to forward physical documents.”.

    But when I am trying to check the status of PAN card , it says
    “We have not yet received the supporting documents with respect to your application for ‘New PAN Card or/and Changes or Correction in PAN Data’. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest.”

    Please let me know what should be done now

  9. Subha says:

    I applied for name change & chose the option of e-KYC where no documents need to be submitted. But after making the payment I got the message –
    “Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.”
    Kindly help. Thankyou.

    • gaurav says:

      have you received the refund ?
      as the same happens with me , the Aadhar e-kyc failed two times and payments were already made both the times and even my application is not generating now it show not application found .

      what to do ? please help…

  10. idrish says:

    Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

  11. khmsn says:

    If any1 apply online pan using e-sign just upload the documemts no need to send physically and if apply using e-sign & e-kyc No need to upload / physically send documnts , pan card will printed according to ur aadhaar card details. If there is no signature in ur pan card don’t worry , just signed it after receiving the card as we sign on bank Debit Card.

  12. tara says:

    i have opted for ekyc pan card application
    it has generated the message” if you have digitally signed no need of physically submitting the documents”
    do i need do send the documents by post?
    in my acknowledgement form there is no signature,what should i do?
    i have not got any confirmation mail

    • Pradeep Singh says:

      Facing similar issues, as I can see no such questions had been answered by admin it is better to take help of people already faced the situation.
      Could tell me had u got your pan now? Had u sent hard copies? Had you found a solution??

      • Sagar Chhabra says:

        Facing similar issue. There is no sign on the application form, now confused whether to send the physical documents or not. Please help in this regards.

  13. akash says:

    How to apply for pan for Assam residents withouT adhar card

  14. ankit says:

    I have apply online pan card using aadhar based esign. My pan card also delivered but it does not have signatures. And mention without physically signature card not valid. Please help 9716084059

  15. Rajvardhan says:

    i have applied for changes in my PAN card using e KYC/e Sign facility.
    my Form got generated on my screen with following message-
    “If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents.”
    I have applied through NSDL

  16. MD SAFIUDDIN MONDAL says:

    I want to start apply pan card through ekyc. So Sir pls tell me what process

    Thanks & Regards

    NAME : MD SAFIUDDINMONDAL
    CSC Location SUBHASGRAM , PETUA MASJID MORE,KOLKATA- 700147

  17. Puneet Dang says:

    i have applied for changes in my PAN card using e KYC/e Sign facility.
    my Form got generated on my screen with following message-
    “If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents.”

    do i need to submit any documents or forms physically now or wait for my PAN card at my home?

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