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New online PAN application facility has been launched for PAN applicants with an option of paperless submission of application using Aadhaar based e-Sign

Applicant can select any one of the following three options while filling online PAN application “ Physical acknowledgement, Digital Signature Certificate (DSC) or Aadhaar based e-Sign. In DSC option, an applicant needs to upload scanned images (as per defined parameters) of photo, signature and supporting documents while making application. In Aadhaar based e-Sign option, Aadhaar would be considered as supporting document and the photograph used in Aadhaar card would be used in PAN card as well.

In case Aadhaar number of Individual applicant is entered in the application form, then proof of Aadhaar along with supporting documents is to be submitted to NSDL e-Gov. If copy of Aadhaar is selected as Proof of Identity/Address/date of birth, then it is mandatory to enter Aadhaar number. In case applicant is MINOR, Aadhaar of minor should be mentioned in the application form. (i.e. Do not mention Representative Assessee’s Aadhaar number) Aadhaar number (if provided) would be authenticated using applicants details as mentioned in application form.

In case, AADHAAR is mentioned in the application (applicable for Individuals only), then the copy of AADHAAR allotment letter should also be enclosed along with the acknowledgement.

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58 Comments

  1. devi nivedithaa says:

    hello,

    I applied for a new pan card and mentioned my passport as the proof of address, dob etc and uploaded the same. I didn’t upload my adhaar card but I entered the adhaar no in the form and authentication is also successfully done.

    I received an mail mentioning that I have to send the adhaar enrollment form to the given address,\.

    my question is, is it required to send the adhaar or my passport is acceptable?

    it is also mentioned that no physical documents are required if the application is done using e-sign and kyc.

    kindly let me know if anyone also faced such an issue and when will I receive the pan card after processing?

    waiting for a reply.

    thank you in advance

  2. Indian says:

    DO NOT USE NSDL for applying or correcting PAN Card – they are big cheats. Your amount will be debited but eKYC and eSign very difficult to process after many times.
    If eSign is successful, they will still delay further in process and simply waste your time asking for photo, signature and aadhaar etc.
    So, better try with any other service provider rather than NSDL – big looters and cheaters!!!

  3. md samsur rahaman says:

    i have applly pan card correction thro e-sign. during the process eSign kyc i have get otp on adhar but there asked for another otp named VIRTUAL ID…plz help

  4. asma says:

    I have applied for pan card online, during e-kyc e-sign i didn’t receive the otp on my mobile. respected amount has been deducted. how to proceed further please let me know.

  5. Shankar Narayan Dupade says:

    Hello Sir,

    I have applied for new PAN for my wife through Umang app(online eSign mode – Adhaar as proof of document).

    Now when I check the status of application in Umang app, it shows ‘Your application is withheld for processing. Marked for objection -‘.
    So I sent an email to support email address but they just provided me link to check the status at PAN website and when I checked it, I found that Objection reason is “Required clear scan of Signature. (Scanning not clear)”

    Now problem is I am not getting where to submit the clear signature again.

    Could you please help me to solve this problem?

    Please let me know if more information is required.

    Thank you

  6. Adahrii chakho says:

    Sir, I have a problem to complete my pan card I.e to continue with e-sign/e-kyc. I had received my aadhard card opt but nothing option on screen and I have pay the fee too. Need some help to complete my process.

  7. PANKAJ MOYAL says:

    IF done through esign (i.e. using Aadhar OTP), then there’s no need to send any Documents.

    Relax & wait , you will receive PAN CARD.

  8. Ram Singh says:

    I applied for correction to PAN card through e sign e KYC.(Paperless) I got my e PAN Card by Email in one month. The name of PAN Card is e PAN CARD and not PAN CARD.

  9. Saket says:

    I applied for change in PAN details through E-sign process using AADHAAR number. And I did not get any option to upload any documents.

    After completing the process, I got a mail saying
    “If application made using e-Sign mode – Then there is no need to forward physical documents.”.

    But when I am trying to check the status of PAN card , it says
    “We have not yet received the supporting documents with respect to your application for ‘New PAN Card or/and Changes or Correction in PAN Data’. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest.”

    Please let me know what should be done now

  10. Subha says:

    I applied for name change & chose the option of e-KYC where no documents need to be submitted. But after making the payment I got the message –
    “Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.”
    Kindly help. Thankyou.

  11. idrish says:

    Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

  12. khmsn says:

    If any1 apply online pan using e-sign just upload the documemts no need to send physically and if apply using e-sign & e-kyc No need to upload / physically send documnts , pan card will printed according to ur aadhaar card details. If there is no signature in ur pan card don’t worry , just signed it after receiving the card as we sign on bank Debit Card.

  13. tara says:

    i have opted for ekyc pan card application
    it has generated the message” if you have digitally signed no need of physically submitting the documents”
    do i need do send the documents by post?
    in my acknowledgement form there is no signature,what should i do?
    i have not got any confirmation mail

  14. ankit says:

    I have apply online pan card using aadhar based esign. My pan card also delivered but it does not have signatures. And mention without physically signature card not valid. Please help 9716084059

  15. Rajvardhan says:

    i have applied for changes in my PAN card using e KYC/e Sign facility.
    my Form got generated on my screen with following message-
    “If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents.”
    I have applied through NSDL

  16. MD SAFIUDDIN MONDAL says:

    I want to start apply pan card through ekyc. So Sir pls tell me what process

    Thanks & Regards

    NAME : MD SAFIUDDINMONDAL
    CSC Location SUBHASGRAM , PETUA MASJID MORE,KOLKATA- 700147

  17. Puneet Dang says:

    i have applied for changes in my PAN card using e KYC/e Sign facility.
    my Form got generated on my screen with following message-
    “If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents.”

    do i need to submit any documents or forms physically now or wait for my PAN card at my home?

  18. Avez says:

    Sir I have applied to a Correction pan card using e sign aadhar card and I got my acknowledgement number. My question is, it is necessary to send the printed document along with the proof to NSDL office. Do my aadhar card photo is carried for pan card printing or the uploaded photo will be used?

    Please help me to clear my doubts. My acknowledgement no. is 881051211564510

  19. Anil Kumar says:

    I want to start apply pan card through ekyc. So Sir pls tell me what process

    Thanks & Regards

    Anil Kumar
    CSC Location Behampur
    Yamuna Nagar Haryana 135101

  20. rawi says:

    I am unable to upload scanned proof of documents through e-sign, i kept document pdf size 178kb (below 300kb). but also saying dialogue box accepted format pdf max. 300kb. Plz. help me

  21. Manish Yadav says:

    At first you need to check your mail send by NSDL which shows your link and also contain temporary token number which is required for further process and after click on the link and then select registered user and after that fill your details after filling your details you will be the step where you left it i think it will help you as well as it worked for me

  22. FCA ANJU SHARMA says:

    Mr Rizwan Shariff ji your PAN card was despatched within 4 days of your application ….you must have got it by now your PAN No. is HECPS8665L

  23. Oken says:

    I applied like this. Afterwards, while authenticating Aadhar, internet got disconnected and now I’m not aware how to do the authentication. Could you kindly help me with the link for that?

  24. DEEKSHA says:

    SIR I AM APPLY PAN CARD AND WE ARE Submit digitally through e-KYC & e-Sign (Paperless) KYA MUJHE DOCUMENT PHOTO HARD COPY NSDL KO BHEJNA PADEGA YA NAHI PLEASE REPLY ME

  25. Rizwan says:

    Sir I have applied to a new pan card using e sign aadhar card and I got my acknowledgement number. My question is, it is necessary to send the printed document along with the proof to NSDL office. Do my aadhar card photo is carried for pan card printing or the uploaded photo will be used?

    Please help me to clear my doubts. My acknowledgement number is881031104460183

  26. Naveen says:

    I need to make a signature correction in my pancard .i will use adhar based e sign facilty to make correction online .If doing so what will be the printed photo on the new pan card Will it be the photo on the adhar or the previous photo in the old pan card
    kindly reply
    Thankyou

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