MAHARASHTRA REAI ESTATE REGUTATORY AUTHORITY
Date :24/08 /2021
Circular No: – 37 /2021
No. MahaRERA / Secy / File No. 27 / 173/2021
Subject: Launch of MahaRERA Citizen Call Centre / Helpdesk
Whereas Section 4(3) of the Act mandates the authority to operationalise a web based online system for submitting applications for registration of projects. Accordingly, MahaRERA has digitized all its services including Project Registration, Agent Registration, Complaints Management, Project Extensions, Project Corrections etc.
Whereas MahaRERA had established in-house Helpdesk to handhold citizens and resolve queries related to various services. However, there was a need to enhance the capacity and systems of the Help Desk System.
Therefore, MahaRERA has established a Toll-Free and a fully equipped Citizen Helpline as follows:
(As approved by Hon’ble Chairperson)
(Dr. Vasant Prabhu)