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Insurance Regulatory and Development Authority of India

Cir No: IRDAI/INT/MISC/CIR/113/6/2022 | Dated: 06th June, 2022

To
All Insurers/ Insurance Intermediaries/ Insurance Salespersons /IIB

Re: Launching of self-deactivation facility over IIB’ s ENVOY portal

1. As you are aware, ENVOY portal, maintained by Insurance Information Bureau (IIB) is the central database for various categories of insurance sales persons working for insurance industry in India.

2. ENVOY database was launched in the year 2017. All the Insurers and Insurance Intermediaries have been directed to upload data pertaining to their licensed salespersons vide Circular no IRDA/INT/CIR/CDB/197/08/2017 dated 24th August 2017 and IRDA/INT/CIR/CDB/082/05/2018 dated 22nd May 2018 and IRDAI/INT/CIR/CDB/168/06/2020 dated 30th June 2020.

3. Insurers and Intermediaries were also required to share information pertaining to all fresh enrolments and terminations over ENVOY hosted at IIB.

4. A new provision has been created in the ENVOY portal for self-deactivation of the salespersons. The salesperson seeking to disengage from the current principal would access the portal (https://www.envoy.iib.gov.in) and seek deactivation.

5. The portal after an OTP based verification on the registered mobile number would allow for self-deactivation in compliance with the relevant regulations, after a thirty-day waiting period or upon receiving insurer/intermediary consent whichever is earlier.

6. A user guide containing the step-by –step procedure for self-deactivation of salesperson is attached with this circular and also the same can be accessed over IIB’ s ENVOY portal.

7. The categories of salespersons covered by this circular include Point of Sale Persons (PoSPs), Broker Qualified Persons (BQP), Insurance Sales Persons (ISP) of Insurance Marketing Firm (IMF), Authorized Verifiers of Web Aggregators, and Salespersons & Designated Persons of Motor Insurance Service Providers (MISPs).

8. This facility shall be effective from 8th June, 2022.

(CGM – Intermediaries)

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11 Comments

  1. Jitu mani das says:

    sir/mem i am trying to deactivate my agent code but it shown invalid pan card. i am agent of Bajaj Allianz please urgent I need to deactivate my agent code and need NOC. my pan no is: BBAPD6168A

  2. YASHWANTH PARIKIPANDLA says:

    Dear Sir,

    I am agent of Edelweiss life insurance in WARANGAL branch.
    So I got job anther company Max life insurance, So please provide my NOC copy has soon as possible.

    NAME: P.YASHWANTH PAN:ATSPP6681R
    LOCATION: WARANGAL
    AGENT CODE:
    MOBILE NO:
    Thanks & Regards
    P.yashwanth

  3. Parthajit Mozumder says:

    Dear sir,
    I applied PAN deactivation in POSP ENVOY PORTAL and MISP PORTAL on 31st January 2023. Till now I am not getting confirmation certificate for PAN Deactivation.I am facing a lots.Sir please kindly arrange. Thank you.

  4. Gaurav Tiwari says:

    Dear Sir\Madam

    I have joined Yes Bank Ltd, request to Transfer my IRDA certificate and i want to Pan D link from LIC agent.my pan card is activate with Life Insurance corporation India(LIC) as a Privious Organisation. request you to please process my pan d link from your end. and please share the NOC.

    Bellow mention is agency code
    Agency Code:-LIC7196586F.

    Regards
    Gaurav Tiwari
    Contact No.9376533533

  5. Anandita Mitra says:

    kindly close my agency code which is active with the number … iam putting mail regarding this, but getting no response.. kindly do the needful

  6. Mangesh Deshmukh says:

    My pan is tagged with MISP portal. I am not aware of where it is tagged and how it tagged.
    Please help me to untagged my pan number AVXPD2319P_Mangesh Deshmukh, from MISP portal.

  7. Daniel says:

    for self deactivation link, after entering all correct details I am getting an error of MOBILE NUMBER, I am unable to deactivate my PAN through this link

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