Govt received complains against marketplace e-commerce entities

Government has received complaints from traders, retailers and industry associations against marketplace e-commerce entities regarding deep discounting, predatory pricing and misuse of market dominance

Government has received complaints from traders, retailers and industry associations against marketplace e-commerce entities regarding deep discounting, predatory pricing and misuse of market dominance.The said complaints have been forwarded to relevant Government agencies for necessary examination and investigation.

Consumer Protection (e-Commerce) Rules, 2020 were notified on 23rd July, 2020. In order to further strengthen the regulatory framework for prevention of unfair trade practices in e-Commerce, Government has sought suggestions on the proposed Amendments to the Rules by placing it on the website of the Department of Consumer Affairs.

Comments from many stakeholders on draft e-Commerce policy have been received relating to definition of e-Commerce, role of marketplace entities and liabilities of e-Commerce companies, among other related issues.

This information was given by the Minister of State in the Ministry of Commerce and Industry, Shri Som Parkash, in a written reply in the Rajya Sabha today.

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