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Google India not guilty of providing a monopoly space to Truecaller: CCI

Case Law Details

TaxGuru Citation
2024 taxguru.in 3328
Case Name
Rachna Khaira Vs Google India Private Limited (Competition Commission of India)
Date of Judgement/Order
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Rachna Khaira Vs Google India Private Limited (Competition Commission of India)

In the case of Rachna Khaira vs. Google India Private Limited before the Competition Commission of India (CCI), the issue revolved around allegations that Google had provided preferential treatment to Truecaller, thereby creating a monopoly in the market for caller ID and spam protection apps. Rachna Khaira, the informant, filed the case under Section 19(1)(a) of the Competition Act, 2002, accusing Google of violating Section 4 of the Act.

The crux of the allegation was that Google allegedly allowed Truecaller exclusive access to Android users’ private contact information while restricting other apps from doing so. This, according to the informant, unfairly favored Truecaller and distorted competition in the market. The informant cited Google’s Developer Policy, which prohibits unauthorized disclosure of non-public contacts, juxtaposed against Truecaller’s privacy policy, which allegedly allows for such disclosures.

Furthermore, it was argued that Google’s commercial arrangements with Truecaller, including the use of Google’s cloud storage and advertising services, contributed to this alleged preferential treatment. The informant sought various reliefs, including enforcing uniform policies for all applications, prohibiting Google from favoring Truecaller, and imposing penalties for anti-competitive behavior. Interim relief was also sought to temporarily block Truecaller from Google’s Play Store pending resolution of the case.

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