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PROCEDURE FOR HANDLING UNDELIVERED PAN CARD – REGARDING

PAN Circular No 5 [F.No.SW/3/31/2005/01-DIT(S)/2799-2800], Dated : 14-6-2010

It has “been observed that the PAN Service Providers are not following any standard procedure for handling undelivered PAN Card.

2. The PAN Service Providers are hereby directed to use Speed Post as well as Courier mode of delivery of PAN Card. The PAN Service Providers are further directed that if a PAN Card is returned undelivered by one mode of delivery then it should be re-dispatched by using the another mode of delivery i.e. if a PAN Card sent by Speed Post is returned undelivered then it should be re-sent by Courier and if a PAN Card sent by Courier is returned undelivered then it should be re-sent by Speed Post. However, under no circumstances the PAN Card should be hand delivered.

3. The PAN Service Providers are hereby directed to destroy the undelivered PAN Card (after exhausting all modes of delivery) after six months so that these PAN Cards are not misused. However, if any grievance of non-receipt of PAN Card is received from the PAN Card holder at any later period then PAN Card can be re-printed and re-dispatched at the original address (if address is changed then the PAN applicant would be required to submit fresh Proof of Identity and Proof of Address as per the Rules).

(NEERAJ KUMAR)

Joint Director of Income-tax (Systems)-I

Copy to the PAN Service Providers:-

l.Sh. Hiten Mehta,

Vice President, NSDL,

4th Floor, A Wing, Trade World,

Kamala Mills Cumpound,

Sonepati Bapat Marg, Lower Parel,

Mumbai- 400013

2.Ms. DakshaThakur,

Asst. Vice President,

UTI Technology Services Ltd.,

Plot 3, Sector 11, CBD Belapur,

Navi Mumbai – 400614

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9 Comments

  1. Karthika Anil says:

    My Pancard has reached in Trackon courier office, they called and said to collect the same in person. i asked them deliver to my home in town limit. They said as per Government rule pan card not to be delivered to home, it should be collected in person. Is their any such rule that pancard should be collected in person at courier office.

  2. Chiranjeev says:

    My Pan card has been undelivered Pan number. CIAPC3651H. Address 1/15 Kamatchi Amman Kovil Main Street Kumarananathapuram Tirupur 641603

  3. Poonam Khare says:

    My name is Poonam khare & my pan card has been return undelivered. it is my humble request to please resend my pan on my address details given here under.
    Name-Poonam Khare
    Pan No-FQIPK8079R
    Contact No-9756328116, 9639954111
    Address- House no–38D73R, Nagla Parsoti, near PSC Inter college, Selwa Sarai , Gwalior Road, Agra
    Alternate Address- Thward Public School , Suraksha Vihar Colony, Gwalior Road Agra
    Please send My Pan card as soon as possible . i need it unrgently.

  4. MAYUR says:

    I APPLIED NEW PANCARD. PANCARD WILL SEND THROUGH POSTAL DEPARTMENT BY REGISTERED / SPEED POST VIDE AIRWAY BILL NO.EA328467697IN ON 04-03-2019. THE SAME WAS RETURNED TO YOUR OFFICE UNDELIVERED. KINDLY RESEND THE SAME TO ME. THANKING YOU.

  5. bathemapriya says:

    it is better to deliver as CASH ON DELIVERY MODE , (for courier charges,speed post charges)so that they can promptly hand over the PAN card to concerned person/family) the card is undelivered due to this kind of services only, so please examine

  6. KAVISHA NEGI says:

    MY PAN CARD no. AIMPG6035H HAS BEEN RETURNED UNUNDELIVERED
    APPLICANT NAME – Kavisha Negi
    Acknowledgement NO= N-881051284246055
    PAN NO=AIMPG6035H
    PIN CODE=201014
    ADDRESS= KAVISHA NEGI
    SF-01, NITI KHAND-I, INDIRAPURAM
    GHAZIABAD ( U.P.)
    PLS SEND MY CARD AS SOON AS POSSIBLE IN THE SAME ADDRESS MENTIONED ABOVE.

  7. MANDEEP RAWAT says:

    MY PAN CARD HAS BEEN RETURNED UN DELIVERED
    APPLICANT NAME mandeep rawat,
    COUPON NO= U-G000119998
    PAN NO=CEFPR8258L
    PIN CODE=248005
    ADDRESS= SURINDER RAWAT NEAR MAPLEWOOD SCHOOL TUNWALA DEHRADUN UTTARAKHAND
    PLS SEND MY CARD AS SOON AS POSSIBLE

  8. Ajay Kumar Dutta says:

    Dear sir,

    Myself Nayan Day and my brother-in-law Mr Narayan Sengupta,our pan card has not delivered and returned to your Kolkata Regional Office,which I had see in online site UTITSL. I request you to resend my PAN card to my address.
    Details of pan card is given below:

    1. Name – NAYAN DAY
    PAN – DQKPD1801B
    Application no.- 628834303

    2. NARAYAN SENGUPTA
    PAN – CHHPG0706R
    Application No.-628834302

    Add: C/o – Dreams Institute of Hotel Management
    576/A/1, Diamond Harbour Road, Behala
    Kolkata-700034
    Cont.No. -8013664940
    Near Arcadia Community Centre

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