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Airtel introduces free roaming on all postpaid plans

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Bharti Airtel, a leading telecommunications provider in India, has announced the introduction of new postpaid plans that include free international roaming. Starting from 8 October 2026, Airtel’s postpaid customers will benefit from one complimentary international roaming trip per year, alongside existing plan benefits. This strategic move aims to enhance customer experience and provide added value to Airtel’s postpaid offerings.

The complimentary international roaming pack includes 5GB of data, 60 minutes of calls, 25 outgoing SMS, and unlimited incoming SMS, all valid for five days. Customers can activate this pack at their convenience, ensuring seamless connectivity while travelling abroad. Notably, Airtel Postpaid family plans extend this benefit to each family member under the plan, reinforcing Airtel’s commitment to customer satisfaction.

In addition to free international roaming, Airtel’s postpaid plans offer unlimited data, advanced Fast Lane technology, and network-level protection against spam and fraudulent links. Subscribers also gain access to a diverse range of entertainment subscriptions and exclusive experiences through the Airtel Postpaid Advantage Club, which includes comedy shows, movie premieres, and concerts. Amit Tripathi, Director of Market Operations at Bharti Airtel, emphasised the company’s dedication to delivering a superior postpaid experience, highlighting the value and entertainment services provided to enrich customers’ lives.

The new postpaid plans are available to all Airtel customers from 8 October 2026. Existing Airtel customers can upgrade via the Airtel App or by visiting an Airtel store, while non-Airtel customers can switch by submitting a request through the app or in-store. Analysts view this development as a strategic effort by Airtel to strengthen its market position and attract new customers by offering enhanced benefits and flexibility. As competition intensifies in the telecommunications sector, Airtel’s innovative approach to customer engagement and service offerings may prove beneficial in retaining and expanding its customer base.

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