FAQs on Viewing Orders of Unblocking of E-Way Bill Generation Facility

Unblocking of E-Way Bill Generation Facility

Q.1 Why my GSTIN is blocked for E-Way Bill generation facility?

Ans. Your GSTIN will be blocked for E-Way Bill generation facility, in case, you have failed to file Form GSTR-3B return for last two or more consecutive tax periods.

Q.2 How can my E-Way Bill generation facility be unblocked?

Ans. Your E-Way Bill generation facility would be automatically unblocked on the EWB Portal when you file your GSTR-3B Return and the default in Return filing reduces to less than two tax periods. You may also file an offline/ manual request for unblocking of E-Way Bill generation facility with your jurisdictional tax officer.

Q.3 How can I submit application for unblocking of E-Way Bill generation facility?

Ans. You can submit application for unblocking of an E-Way Bill generation facility through an offline/ manual request, citing the grounds why your facility should be un-blocked along with the required documents to your Jurisdictional Tax Official. Once the request is received, Tax official will dispose the application through Back Office GST Portal and issue order online.

Viewing Orders

Q.4 Where can I view the status of order issued by Tax Official on my application for Unblocking of E-Way Bill generation facility?

Ans. In case, the order for rejection/acceptance of the unblocking request made by the taxpayer is issued, Email and SMS of acceptance/ rejection of order will be sent to taxpayer on their registered email id and mobile number. Such orders can be seen by the taxpayer after login to the GST Portal.

Navigate to Dashboard > Services > User Services > View Additional Notices/Orders to view Acceptance/Rejection Order for unblocking of the E-Way Bill generation facility

Q.5 What are the steps to view Acceptance/Rejection Order for unblocking of the E-Way Bill generation facility?

Ans. Navigate to Dashboard > Services > User Services > View Additional Notices/Orders to view Acceptance/Rejection Order for unblocking of the E-Way Bill generation facility. Also, intimation of acceptance/ rejection order will be sent to taxpayer on the registered email id and mobile number.

view Acceptance or Rejection Order

Q.6 What is the duration for which unblocking of an E-Way Bill generation facility, as per order of Tax Official, is valid?

Ans. Unblocking of an E-Way Bill generation facility is valid upto the period indicated by the Tax Official in his/her order.

Notification to Taxpayer

Q.7 How will I get to know if my E-Way Bill generation facility has been blocked?

Ans. GST Portal will send SMS/ Email at the registered mobile number/ email id of the taxpayer whose E-Way Bill generation facility has been blocked. Also during such period, you or any other user will not be able to generate E Way Bill (either as consignor or consignee) against the blocked GSTIN.

Q.8 How will I be notified for any action taken by Tax Official on my application for unblocking of E-Way Bill generation facility?

Ans. After the Tax Official issues online Order in respect of your request for unblocking of the E-Way Bill generation facility (irrespective of Acceptance/Rejection), the copy of the said order is made available at Taxpayer’s login. Also, an Email and SMS will be sent to the taxpayer on the registered email id and mobile number.

Q.9 Will I receive any reminder before the expiry of my validity period as indicated in unblocking order?

Ans. Yes, the GST Portal will send reminder mail and SMS before the expiry of validity period as indicated in unblocking order and filing of returns within time to avoid unblocking of E-Way Bill generation facility. This mail is sent 7 days before the date of expiry.

Q.10 Why my unblocked E-Way Bill generation facility has been blocked again?

Ans. This automatic blocking may happen if the validity period as given by Tax Official has expired and taxpayer has failed to file GSTR-3B return for last two or more consecutive tax periods.

Q.11 Is it possible to block my E-Way Bill generation facility before the expiry of the validity period?

Ans. No, E-Way Bill generation facility will not be blocked before the expiry of the validity period. However, E-Way Bill System will automatically ‘Block’ the Taxpayer post the expiry of the validity period. This automatic blocking will be done, if the extended period as given by Tax Official has expired and taxpayer has failed to file Form GSTR-3B return for last two or more consecutive tax periods.

Application Statuses

Q.12 What are the various Application statuses while issuing an order of acceptance/rejection for unblocking of E-Way Bill generation facility?

Ans. Listed below are the various Application statuses while issuing an order of acceptance/rejection for unblocking of E-Way Bill generation facility:

1. Order Generation Enqueue – When Order generation is pending with Tax Official

2. Order of Acceptance Issued – When Order is generated by Tax Official for acceptance of unblocking of E-Way Bill generation facility request of taxpayer

3. Order of Rejection Issued – When Order is generated by Tax Official for rejection of unblocking of E-Way Bill generation facility request of taxpayer

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