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In order to provide prompt services to the expanding base of members and students, the ICAI is launching its e-Sahaayataa service on June 1, 2010. The e-Sahaayataa shall act as the only e-channel for the entire base of members and students of the Institute and other stakeholders of the profession at large wherein all their queries/complaints/grievances pertaining to the day to day working shall be catered to and be resolved by ICAI within 3 – 7days from the date of entering such query/complaint/grievance.

The main purpose of the e-Sahaayataa shall be to eliminate the operational bottlenecks and smoothen the flow of the education process of Chartered Accountancy.  Its primary goal shall be to provide timely services to all the stakeholders of the profession throughout the globe with a motto of zero tolerance for pendancy.

This is a major initiative of the ICAI wherein the complete history of the query/complaint/grievance from the date of entering it into the system till the date of resolving it shall be available for future reference. In the e-Sahaayataa service, the user has an option of reopening the query/complaint/grievance in case of dissatisfaction from the service provided.

I would like toconvey my compliments to CA. Sanjay K. Agarwal, Central Council Member under whose able & dynamic Co-ordinatorship the Institute shall be able to serve the members, students & other stakeholders of the profession with e-Sahaayataa. I must appreciate him for the conceptualization & execution of the project e-Sahaayataa.

The demo version of the e-Sahaayataa has been uploaded on the ICAIs website (http://www.icai.org/help/) till May 20, 2010 for your valuable inputs and suggestions for improvement. You may pen down your inputs at esahaayata@icai.org. After incorporating such inputs and suggestions, the e- Sahaayataa shall be officially launched and be fully ope! rational on June 1, 2010.

Thanking You,

CA. Amarjit Chopra

President, ICAI

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0 Comments

  1. Madhusudhan M says:

    I am registered CA IPCC under direct entry scheme on Aug 1st 2015. But till i am not get registration number… plz reply me what to do now……??

  2. khushboo kabulashi says:

    sir, i am ipcc student and want to convert into direct entry.my query is in conversion form no option shown to me for existing registered student do can u help me out which option choosen by me.

  3. siddesha.R says:

    sir i registered for ipcc under direct entry provisional i sent my 6th sem marks card on 27/7/2015 but i don’t confirm my SRO NO,(SRO 0561384) PLEASE CONFIRM MY NUMBER

  4. Sk Sainsa Mohammad says:

    sir, i’m nt received my ipcc registration num. i applied on 25/06/2015. plz give me information when i receive registration num.

  5. BHARTI says:

    sir I have not received article registration letter.till date. I joined the Articleship on 20.05.2015.I Have post article registration form On 19.06.2015.
    Rag No. cro0463217

  6. Pankaj kumar says:

    sir ,i have not received my cpt marksheet of june 2014 and then i have done my registration in ipcc by net print out but i have not received any registration confirmation letter sir please help me and solve my problem . my reg. no.CRO0536381 ..i have registered for cpt at kanpur and for ipcc in delhi

  7. ashutosh pal says:

    sir,mera may 15 m exam h ca final ki isca ki Hindi m book abhi tk institute m available ni h plz jldi krva dijiye available.

  8. neha pal says:

    sir,ca-ipcc ki it ki Hindi m book nhi ayi Maine institute mai pata KIA tha vha abhi tk ni ayi plz sir jldi available krva dijiye mere Nov 14 m exam h .

  9. mohit jaiswal says:

    Sir my ipcc exams are clashing with university exams .sir i have opted for a centre 200km away from my college .please change my exam centre from asansol to kolkata 2(north). my registration number is ERO0175041.Sir its my humble reguest to you to please change my centre so that i could apper in both exams.

  10. Manisha Kotak says:

    I want to give an application for revaluation for IPCE Nov,2012 examination but i do not know the PIN .HOW CAN I GET THE PIN OF NOV 12 EXAMINATION FORM.

  11. sumit kumar says:

    I am a pcc student and i want to convert into ipcc.I lost my pcc registration letter but i have it certificate of pcc. so, institute is not receiving my form. so, please tell me what should i do.

  12. Gopal Chand says:

    i have forgotten my e mail id address and password and now i m not able to create new id and access old id also ……pls help

  13. Chandra Jeet says:

    Can I convert PE-II to IPCC at Mumbai office because I registered in PE-II with Kolkata office and appear in May 2011 Exam. within which date i have to convert.

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