Many times our professional colleagues met an assessee who wants to file their income tax return but they don’t have their PAN registered at Income Tax E filing portal. So in such cases professionals might face some doubts as to what is the exact procedure for register on e-filing portal since it has been changed from time to time e.g earlier there is an activation link format to activate your account but now there is an OTP method which is initiated by the department. Hence today I am covering here that topic of how to register on E-filing portal and related some FAQs.

Prerequisite to register on E-filing website:

Before taxpayers start registration, ensure the following details should be hand-in-hand.

  • Valid PAN
  • Valid Mobile Number
  • Valid Current Address
  • Valid Email Address, preferably your own in case of Individual, Karta in case of HUF and of Principal contact person in case of any other user

Steps to register on E-filing website:

Steps Particulars
Step 1 Visit the ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Click ‘Register Yourself’ button located at right side of the Home Page.
Step 3 Select the user type as ‘as per your PAN status’ ⇒ Click Continue
Step 4 Provide the following basic details:

  • PAN
  • Name
  • Date of birth/ Date of Incorporation
  • Residential Status
Step 5 Click ‘Continue’
Step 6 Fill in the following details:

  • Password Details
  • PAN Details of Karta
  • Contact Details of Karta
  • Address of HUF

Click ‘Submit’

Step 7 After registration,
For Residents, a six digit OTP1 and OTP2 will be shared on your mobile number and email ID, specified at the time of registration.
For Non-residents, OTP will be shared on your primary email ID, specified at the time of registration.
Step 8 Enter the correct OTP to complete the registration process

Frequently Asked Questioned on Registration

1. I am a Non- Resident User. I do not have a Mobile Number in India. How do I register in e-Filing?

Answer: A non-resident user can provide a foreign mobile number along with email id while registration. But, all the relevant verification PINs/OTPs communications will be shared to only email id.

2. The Principal Contact of my Company/Firm is a Foreigner/Non-resident and does not have a PAN and hence, not able to register in the new e-Filing Application. What should be done?

Answer: While registering with the e-Filing portal, click on the checkbox ‘I am a Non-Resident Director without a PAN’ and proceed with the registration process without entering the PAN of the Principal Contact.

3. The Principal Contact of my Company/Firm does not have a PAN. The Digital Signature Certificate (DSC) of the Principal Contact is with a default PAN. When I try to upload/register the DSC, PAN mismatch error comes up. What to do?

Answer: Digital Signature Certificate with default PAN will not be accepted by the e-Filing application. In this case, the Digital Signature Certificate without PAN encryption should be used.

4. The Principal Contact of my Company/Firm is a Foreigner/Non-resident, how should the XML of the ITR be generated, because of verification in the return requires for a PAN to be filled up?

Answer: If the Principal contact of the Company/Firm is registered as ‘Non Resident Director without PAN’ then you should use default PAN ‘FFFPF9999F’ in the verification section of the ITR to generate and upload the XML seamlessly. It is again clarified, that the default PAN can be used only for the verification field and DSC with default PAN will not be accepted.

I hope this will be helpful to many my professional colleague/taxpayers.

CA Satish Garg, Email Id: scgindiaca@gmail.com

Republished with Amendments

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36 Comments

  1. MANJIT says:

    I RESET MY INCOME TAX LOGIN PASSWORD AND IT WILL BE ACTIVATE AFTER 12 HOURS, BUT TODAY 31ST AUG 2018 IS LAST DATE OF FILING RETURN. SO WHAT CAN DO ?

  2. DEEPENDRA SINGH says:

    I HAVE REGISTERED WRONG MAIL ID AND I DON’T REMEMBER PASSWORD. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS
    KINDLY RESOLVE THE ISSUE.
    PAN : ECPPS9839N
    Name : DEEPENDRA SINGH
    Date of Birth : 16/07/1973
    Father’s name : SH.CHATAR SINGH NEGI
    Address : VILLAGE-PATARA
    P.O. PATARA
    TESHIL-DUNDA
    DISTT-UTTARKASHI
    UTTRAKHAND

  3. DEPENDRA SINGH says:

    I HAVE REGISTERED WRONG MAIL ID AND I DON’T REMEMBER PASSWORD. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS
    KINDLY RESOLVE THE ISSUE.
    PAN : ECPPS9839N
    Name : DEEPENDRA SINGH
    Date of Birth : 16/07/1973
    Father’s name : SH.CHATAR SINGH NEGI
    Address : VILLAGE-PATARA
    P.O. PATARA
    TESHIL-DUNDA
    DISTT-UTTARKASHI
    UTTRAKHAND

  4. RAJENDER KUMAR says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS
    KINDLY RESOLVE THE ISSUE.
    PAN : CBJPK5123N
    Name : RAJENDER KUMAR
    Date of Birth : 15/04/1980
    Father’s name : SH. CHELA RAM
    Address : VPO SINGHRA, TEHSIL NISSING
    DISTT, KARNAL, HARYANA

    1. RAJIV KUMAR BHAGAT says:

      I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

      KINDLY RESOLVE THE ISSUE.

      NAME: RAJIV KUMAR BHAGAT

      PAN: I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

      KINDLY RESOLVE THE ISSUE.

      NAME: rajiv kumar bhagat

      PAN: CDUPB4582R

  5. MELISHA SARAH NAG says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

    KINDLY RESOLVE THE ISSUE.
    PAN : ARYPN1761C
    Name : MELISHA SARAH NAG
    Date of Birth :30/01/1987
    Father’s name : PREMRAJ NAG
    Registered Address : No.5, Nest, Papaiah Layout, 1st Main, 2nd Cross, Horamavu Main Road, Banaswadi, Horamavu, Kalyananagar, Bangalore-43

    1. okeel prasad yadav says:

      I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

      KINDLY RESOLVE THE ISSUE.

  6. SWAPNIL NAVGIRE says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

    KINDLY RESOLVE THE ISSUE.
    PAN : ARAPN6688E
    Name : Mr.Swapnil Baburao Navgire
    Date of Birth :01/08/1987
    Father’s name : Mr.Baburao Bhikaji Navgire
    Registered Address : V P Road Near Government Godawn Deshmukhwadi Pachora.

  7. archit bansal says:

    dear sir,
    mera name abha gupta hain mera pan no akrpg6821g hain or maine apna registration kara tha or mere pass activation link nahi hain or maine jo password daala tha vo bhi mein bhool gaya. please help me

    1. Satya khadanga says:

      Just go to imcome tax efiling wewsite.click on enivaran and submit your details with new grievance upload the supporting documents and choose forgot password from dropdown list in the form. With in 12 hrs the efiling team will reset your password

  8. preeti joseph says:

    Dear sir,
    please give me activation link.e filling rejister form fill in wrong email id .please provied to activation link immeadite.

  9. Vijaybhai says:

    Sir/Madam,

    I have forgot my password and also forgot my security question and answer so please give me advice for reset my password my details are following

    PAN NAME : VIJAYBHAI KANJIBHAI VAYEDA
    PAN NUMBER : ACIPV1130E
    ADDRESS : L/9, PARASMANI FLATS, NR. KARMCHARI NAGAR ROAD, RANNPARK, GHATLODIYA, AHMEDABAD-380061
    REGISTER NUMBER : 8238052707

    Also MY REGISTER NUMBER ARE ALSO INACTIVE and aadhar is not link

  10. LIKHAMA RAM says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS

    KINDLY RESOLVE THE ISSUE.

    PAN : BCWPR8787G
    Name : LIKHAMA RAM
    Date of Birth : 03/12/1978

    1. shahbaz hussain says:

      I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS

      KINDLY RESOLVE THE ISSUE.

      PAN : AHQPH7095F
      Name : SHAHBAZ HUSSAIN
      Date of Birth : 05/07/1982
      e-MAIL: shahkhank@gmail.com

  11. MONIKA MISHRA says:

    PAN DPEPS3593N :
    Name ABHISHEK SURYABANSHI
    Date of Birth 15/01/1983
    Father’s name UMESH PRATAP NARAYAN SINGH
    Registered Address NOT REMEMBER
    Dear Sir,
    Some one has registered my pan and he did’t link up the mail and password. I have to file my income tax return. kindly have a look and rest my password and provide it urgent.

  12. JAISANKAR says:

    Dear Sir ,

    my activation link not complete and also I am forget the password and deleted the mail link

    how to reactivate my pan user id pl…

    with regards,

    Jaisankar

    1. U.VENKATASWAMY says:

      I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

      KINDLY RESOLVE THE ISSUE.
      NAME: UVENKATASWAMY
      FATHER NAME:U.NARAYANA
      PAN: ANFPV2828P
      DOB:05/06/1971
      PHONE: 9441923031
      ADRSS:H.NO:D-454
      WESTRAN COLLNY
      SUNNIPENTA
      KURNOOL
      ANDRAPRADHESH -518102

  13. Sukha Ranjan Dhar says:

    Already I had new assesse’s pan no. registered to Incometax Department to web site with my mail & Mobile no. But no response to my mobile phone and my email for activation link. But when again I am trying to again activation link but incometax web site show me activation link putup. Already time is passed Now I intend to new email and new mobile phone no new registration link. PAN NO. BBIPP0962L. PLEASE ANSWER ME IMMEDIATELY

  14. MADHURI BHATNAGAR says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

    KINDLY RESOLVE THE ISSUE.

    PAN : CJRPB9955M
    Name : MADHURI BHATNAGAR
    Date of Birth : 30/04/1969
    Father’s name : R.P.BHATNAGAR
    Registered Address : SECTOR-5, H.NO.550 SF
    VAISHALI, GHAZIABAD

    1. Alka says:

      I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

  15. ASHOK KUMAR says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

    KINDLY RESOLVE THE ISSUE.

    NAME: ASHOK KUMAR

    PAN:BWYPK8684B

  16. MOHAIDEEN FAIZAL says:

    I HAVE REGISTERED BUT NO ACTIVATION LINK OR OTP WAS RECEIVED. WHEN I CLICK FORGOT PASSWORD IT SAYING UR PAN NUMBER IS NOT ACTIVATED. WHILE GOING THROUGH RESEND ACTIVATION LINK IT IS ASKING PASSWORD. WHICH I DON’T REMEMBER. HOW TO REGISTER AND COMPLETE ACTIVATION PROCESS.

    KINDLY RESOLVE THE ISSUE.

    NAME: PROGRESS ROADWAYS

    PAN: AAPFP4169E

    DATE OF INCORPORATION: 02.01.2012

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