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FAQs on Register Digital Signature Certificate

Q.1 What is DSC and why is it required?

Ans: Digital Signature Certificate (DSC) is the electronic format of a physical or paper certificate. DSC serves as proof of identity of an individual or Organization for a certain purpose online / on computer. DSC authenticates and electronic document like how a handwritten signature authenticates a printed / handwritten document. DSC can be used to e-Verify returns filed by a taxpayer and is also mandatory in some cases.

Digital Signature Certificate

Q.2 Why is DSC required?

Ans: e-Filing users who have opted for this facility require DSC to sign Income Tax Returns / Statutory Forms or to verify response against notices issued by Income Tax Department and refund reissue request. To sign or verify any document the user should have first registered their DSC with e-Filing system.

Q.3 What is an emsigner?

Ans: emsigner is a utility that is required for DSC registration. It has different versions suitable to different websites. For registering the DSC, a hyperlink to download and install the emsigner utility is available on the e-Filing portal.

Q.4 When do I need to re-register my DSC?

Ans: You will need to re-register your DSC either when the present DSC has expired or if you want to update the already registered digital Signature Certificate. (DSC)

Q.5 Where can I procure a DSC?

Ans: A valid DSC can be procured from a certifying authority and the same must be registered on the e-Filing portal post login.

Q.6 Is the DSC always registered against the PAN of a user?

Ans: DSC will be registered against the Permanent Account Number of the Individual user except in the case of Non-Resident Director of a Foreign Company. In case of Non-Resident Director of a Foreign Company, DSC will be registered against their email ID.

Q.7 Is DSC mandatory for certain services / users?

Ans: DSC is mandatory for some services / user categories such as e-Verification of returns filed by companies and political parties as well as other persons whose accounts are required to be audited under Section 44AB of the Income Tax Act. In other cases, it is optional.

Q.8. While registering a DSC, the message ‘The Digital Signature Certificate is already registered’ is displayed. What should be my course of action?

Ans: A DSC cannot be registered by multiple users. The error message might mean that the DSC is already registered against another taxpayer. Ensure that the DSC belongs to you and the PAN and email ID are encrypted. However, the exception to this is, a Principal Contact may use the same DSC for registering DSC for both Individual and Organization. For other error messages pertaining to PAN mismatch and expiry of DSC, the PAN must be checked and a valid DSC should be registered respectively.

Q.9 Whose DSC is required to be used for e-Filing ITRs of Company / Firm / HUF?

Ans: All categories except Individuals require the DSC of the Principal Contact (Karta in case of HUF) for e-Filing ITRs.

Q.10 If I already have a DSC, do I need a new one for e-Filing?

Ans: If you have a Specified Class 2 or 3 DSC for any other application, the same can be used for e-Filing as long as the DSC has not expired, or has not been revoked.

Q.11 What is a DSC PIN? Where can I get it?

Ans: DSC PIN is the password which the subscriber of the digital signature will have to use while uploading a digital signature. Every DSC token comes with a default PIN. You can choose to change the PIN through the installed DSC driver software (after you insert your DSC token into the USB port of your Computer).

Q.12 Do I need to register my DSC again in the new e-Filing portal?

Ans: Yes, you will have to register DSC again in the new e-Filing portal even if your previously registered DSC is active. DSC data is not migrated from the old portal owing to technical and data security issues.

Manual on Register Digital Signature Certificate

1. Overview

The Register Digital Signature Certificate (DSC) service is available to all registered users of the e-Filing portal. This service enables registered users to perform the following:

  • Register DSC
  • Re-Register when registered DSC has expired
  • Re-Register when registered DSC has not expired
  • Register DSC of Principal Contact

All users who wish to use DSC are required to re-register their DSC on the new portal using ‘Register DSC’ service. The DSC registered on the previous e-filing portal will not be migrated to the new portal due to security and technical reasons.

2. Prerequisites for availing this service

  • Registered user of the e-Filing portal with valid user ID and password
  • Downloaded and installed the emsigner utility (the utility can also be downloaded and installed while registering DSC)
  • The USB token procured from a Certifying Authority Provider should be plugged in to the computer
  • DSC USB token should be Class 2 or Class 3 Certificate
  • DSC to be registered should be active and not expired
  • DSC should not be revoked

3. Step-by-Step Guide

Step 1: Log in to the e-Filing portal using your user ID and password.

Register Digital Signature Certificate Image 1

Step 2: Go to the My Profile page from the Dashboard.

Step 2 Go to the My Profile page from the Dashboard

Step 3: Click Register DSC on the left side of the screen.

Step 3 Click Register DSC on the left side of the screen

Step 4: Enter the email ID linked with the DSC token. Select I have downloaded and installed emsigner utility and click Continue.

Step 4: Enter the email ID linked with the DSC token. Select I have downloaded and installed emsigner utility and click Continue.

Note: If you have to download the emsigner utility, you can click on the hyperlink for the same under Need Help.

Step 5: Select the Provider and Certificate. Enter Provider Password. Click Sign.

Step 5 Select the Provider and Certificate. Enter Provider Password. Click Sign

On successful validation, a success message will be displayed with the option to go to the Dashboard.

On successful validation, a success message will be displayed with the option to go to the Dashboard

For the other scenarios of Registering DSC, please refer to the below table:

Re-register when registered DSC has expired After Step 3, the message Your Registered DSC has already expired. Please re-register a valid DSC is displayed. The process of registering a DSC in such a case is the same as explained.
Re-register when registered DSC has not expired After Step 3, the message You have already registered DSC. You can view details of your registered DSC, or update by re-registering is displayed. Click View to view the details and Update to update the same (by following Steps 4 and 5).
Register DSC of Principal Contact After Step 3, enter the email ID of the Principal Contact registered at e-Filing and proceed to register DSC following the same steps.

4. Related Topics

  • e-Verify returns
  • Dashboard
  • Forgot Password
  • Service Request
  • e-Proceedings

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47 Comments

  1. Priya Agarwal says:

    when I am re-registering DSC, after selecting option ” I have downloaded the utility”, error shows ” something went wrong, please try again later”. please help me.

  2. Sabyasachi Banerjee says:

    Whenever I am trying to register the DSC, the error message is being displayed “Token user pin has to be changed”. Please advise as to waht is to be done?

  3. Nitin Mhatre says:

    My existing DSC is expired, and therefore I trying to register with new Class 3 digital signature. Upon clicking the sign button message displays on the screen “Your Digital Signature is registered successfully but Transaction ID doesn’t appear there.
    When I clicked at Register DSC option to confirm it shows that “Your registerd DSC has expired. Please re-register a valid DSC.

    1. SANKARAN VARADARAJAN says:

      Mr Nitin Mhatre,
      Whether Your problem in DSC registration is resolved ? I am also getting the same problem . If your DSC is registered kindly help me .
      Thanks ,
      Varadarajan

      1. P N RAJU says:

        Dear Sir, I am also faced same problem. But today I noticed that the DSC registration is showing successful. But the transaction ID Number is not displayed. Then I got a doubt and verified the PAN data base and aadhar data base of our Director. I found that the details of Mobile number and Mail ID should be same as per PAN data base, Aadhar Data base and DSC data base. Then I changed the both Mobile and Mail id in PAN profile and again registered the DSC. Finally registered and uploaded the forms. If it is useful you can try once. – With regards, Raju 7893305551

  4. Vrajesh says:

    After following all the steps still i am not able to see my DSC on new income tax portal. My DSC is not reflecting after following all the above steps.
    What addition system change should i do?

  5. Harsh Gupta says:

    In case of Company “DSC Register” option not available.
    Solution : Register DSC through authorized person’s account.

    Contact No: 9873143604 (WhatsApp)

    1. sanjay says:

      Please try by changing the token name of the DSC to the Name as per “Certificate ”
      Example :- If my Name of certificate is “SANJAY” so change the Token name to “SANJAY”

    1. Ankit says:

      Register or Update DSC option will not shown if you login Company Income Tax portal. For registering the said DSC you have to Login the portal using the credentials of Authorised signatory or individual in whose name such DSC is registered, then there u can register your DSC.

  6. Preeti Bhutada says:

    i am trying to register DSC on new IT portal, it is giving me error “Unable to Find Slot”. i had changed pin of my DSC token before registering. tried to contact IT CPC but no success. Anyone encountered this problem ? yes then please let me know resolution.

    1. sanjay says:

      Please try by changing the token name of the DSC to the Name as per “Certificate ”
      Example :- If my Name of certificate is “SANJAY” so change the Token name to “SANJAY”

      1. Preeti Bhutada says:

        Dear All,
        Name on DSC was matching exactly with certificate and portal. What i did, changed the case (Upper to Small) on Token, it worked and DSC got registered. Problem of unable to find slot got resolved.

        1. Preeti Bhutada says:

          Try Upper to Lower case and vice versa, if the name is exactly matching with Income Tax site or Certificate. Problem will get resolved

    2. K BADRI NARAYANAN says:

      Change token name to the same name appearing in income tax website after login. Unable to find slot problem will get solved and you will be able to register.

      1. Preeti Bhutada says:

        This worked for one DSC , but name in the other DSC was exact as appearing on Income tax site. So solution not working for another DSC.

  7. Preeti Bhutada says:

    I am trying to register DSC on Incometax new portal it is not showing me certificate and giving error as “Unable to find Slot”. i had changed pin of my DSC token before registering. Any one encountered this type of error? if yes what is the resolution, contacted IT CPC but they did not give any answer yet.

      1. K BADRI NARAYANAN says:

        Change token name to the same name appearing in income tax website after login. Unable to find slot problem will get solved and you will be able to register.

  8. CA C MADASAMY says:

    DSC has been registered with DSC of a non related person. How to remove this non related DSC and update with correct DSC?

    1. Snehal Sukhadia says:

      Hi, even we are also facing the same problem. The DSC of a non registered person has been uploaded in the profile. We are also not able to find a solution as to how to register the DSC of a correct person. The portal does not allow to de-register the DSC of the wrong person and register the correct DSC.

  9. Ravi Babu Pattem says:

    Sir
    Kindly provide me the procedure for registration of DSC in filing TDS of organisation (through TAN login) in new income tax website.
    If you send the reply through email, it will help in day to day office work.
    Ravi Babu
    AAO
    AEES, Mumbai
    GOI

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