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Dated: 23rd September 2017

Dear Sir

Greetings for the day. Hope you are in Good Health.

For the first time in my life I have seen a Prime Minister who works 24*7 to address the problems being faced by the people of this country. I have great regard & respect for the dedication & commitment that your as Pradhan Sevak have shown in making our country walk the path of progress & development. Your untiring efforts have made this country overcome the challenges that it has been facing. Looking at your positive approach towards addressing common man’s concerns I am encouraged to write this letter to you. In this letter I wish to draw your attention to the problems the common man is facing in filing the Income Tax Returns off late. The issues that I have highlighted are the issues of taxpayers through the eyes of a practicing Chartered Accountant.

Sir, the people of this country are law abiding. They wish to comply with the provisions of law but not at the cost of mental peace. The technological innovations that the Income Tax department has achieved are noteworthy & I deeply appreciate it. This will go a long way in reducing corruption & ensuring transparency. However the pace with which the innovations & the up gradations are being implemented are not in pace with which the people of this country work. Today (22nd September 2017) the Income Tax department has asked for details of email id, mobile no & bank account from the taxpayers. The said data is to be updated on the efiling website of the Income Tax department failing which the taxpayer cannot gain access to the site. The department insists that a single email id & mobile no should be linked to three user id only. Sir, this is a rather harsh & cumbersome way of updating of the Income Tax dept database. In our society there are many people who still leave in joint families. A single person in family looks after all the law related issues. Being a practicing chartered accountant I am testimony to this fact. Thus this limit of three is very less. Also, Please try to understand that the people of this country though literate in educational terms are not technologically literate. There are people who still have no idea as to how to open an email account or how to check a message received on a mobile phone (especially the older generation). For these people to file their IT return becomes a challenging job. In my office I have clients who still do not have an email. I have to assist them to open an email account. Even in case where the email accounts are opened I have observed that the taxpayer forgets the password of the email account or the email id itself. India being a large country where we have 40 million taxpayers (approx) such cases are bound to be very high. The professional fraternity like CA’s can assist these taxpayers but only to a limited extent. It becomes very difficult to serve the taxpayers on a daily basis as far as these procedural issues are concerned. Also the taxpayers are of the impression that this is a futile exercise & they don’t want to understand the importance of the same. The taxpayers of this country have not woken up to the fact that the government department can have correspondence with them through email & mobile message. As such this defeats the purpose which the Income Tax department wants to achieve by undertaking this exercise. Sir we appreciate that this initiative of Income Tax department is progressive but first the department need to educate the taxpayer of its importance. If the department fails to do it then it shall be solely responsible in failing to achieve its objective of making the department more transparent & taxpayer friendly.

Secondly, the timing of this exercise by the IT department is not correct. The entire country is in a GST transition phase. Your Goodself must be aware that taxpayers are facing a lot of problems to file their GST returns due to inherent technical glitches in the system. Many of my clients are still not able to furnish the GST returns in time. Add to this now is also the time to file Tax Audit reports & the IT returns in case of assesses who are to get their books of account audited. The taxpayers who are mostly businessman are also busy in their day to day activity due to the onset of the festive season. As such, the chance of taxpayers responding to the call of the Income Tax department in this festive season is very low.

Thus we request you to ask the Income tax Department to postpone this activity as of now. Allow the taxpayers to adapt to GST environment & let them file their tax audits & IT returns in time. This procedural exercise can be done later. If not then at least don’t make it compulsory. There are still many taxpayers in this country who are yet to link their Aadhar number to PAN & bank
accounts.

Hope you take this letter in a positive spirit & direct the authorities to take appropriate action.

Yours faithfully

CA.Kaustubh Vijay Paturkar

The Prime Minister
7, Lok Kalyan Marg,
New Delhi.

Relevant Posts :-

Proposal to introduce Income Tax Rule 39A is totally unfair

3 Changes on Income Tax Website WEF 22nd September 2017

Reporting of estimated income tax return – An Analysis [Proposed Rule 39A]

Soon you have to submit estimated Current Income and Advance Tax Liability details

Join Taxguru’s Network for Latest updates on Income Tax, GST, Company Law, Corporate Laws and other related subjects.

142 Comments

  1. Sauren Kumar Sarkar says:

    Income tax deptt expects tax payers to comply with what ever the Deptt dictates without any knowledge of demography .This is nothing but doctorial approach to treat every one as thieves. The deptt has no responsibility to educate all sections of the society before introducing any new measures and it’s effects on the law abiding citizens for whom it is designed .Good sense should prevail and withdraw the unnecessary harassment faced by the Taxpayers.

  2. viswanathan says:

    another letter to Modi should be written regarding those freelance single person consultants doing export of services who are facing unnecessary hardship, waste of time and money by the silly requirement of a bank guarantee and bond for a zero rated gst tax service!! when no tax is paid on export of services then why harass people earning foreign exchange for bonds?? no application of mind by the FM.

  3. Vijay Nagare says:

    It is good that the department has just postponed the requirement, which was not logical and practical. When a CA or Tax Consultant or any other Professional or Person is authorised by the assessee to do compliance on his or on her behalf then what is the problem? Why the department should worry…when an ITO can assess a number of assessees in his or her jurisdiction then why not other person allowed to do compliance for many assesses?

  4. Rajan Phalke says:

    Hi, I am trying to update my profile. I am getting the message as “Mobile number is already being used by 3 assessee. Please provide another mobile number.””
    Now, I would like to know to which assessee my mobile number is linked. How do i do that?

  5. R.K.Gupta says:

    Sir, I am looking after the income tax for all my family members and making compliance. Hence same mobile no. and email I’d is used for all the assessee. Now department is not allowing the same I’d and mobile no.even for 3 assesse. I do not understand the reason for the same and what is the purpose behind it.

  6. Mahesh says:

    Further Income tax circular says
    “………..or confirm that the Mobile number and
    email ID already registered is their valid personal contacts.”
    But I did not find any link/button to confirm that my existing details are valid!

  7. Mahesh says:

    It is very harsh to deny access ti income tax site suddenly without updating profile.
    I tried it today and it is not allowing same mobile and e-mail for 3 persons also. How do I take care of other family members who do not have mobile or computer or are computer illiterate.
    The access to site should not be denies and such harsh measure should be withdrawn immediately.

  8. Kamal Srivastava says:

    Whether it is 3 or 10 allowed, what difference it will make. Those who do not open e mail account, will also not open in future. This change will only create pressure on Tax practitioner and is of no use. Now day by day practicing in Tax is becoming a Tension for practitioner.

  9. MAHESH CHAND VERMA says:

    Absolutely correct, the honest taxpayer and as well as honest professionals are really suffering. This is a great effort from your side and please keep bringing such issues. God will definitely provide success.

  10. nair says:

    I have to say only one thing….I MADE A MISTAKE & TRUSTED MR.MODI & BJP …..It is your party which introduced word “TAX TERRORISM” when Congress was ruling. You have gone too far in harassing a common , generally law abiding common middle class man. What income tax dept wants to achieve by limiting e-mail & mobile to mere 3 , I really failed to understand. Just suffer harassment after paying taxes. BJP is silent on its achievement in bringing back black money abroad

  11. Mahesh says:

    Thanks for the bold letter at this situation. Really helps a lot of people. We can also suggest to keep the old 10 assessees per mobile no & email. Hope he provides solution!!!

  12. satish babu s says:

    i am an auditor. i have about 250 ITR files. most of my clients are civil and electrical contractors. they don’t use emails. now my situation is i have to create email ids for all of them and maintain passwords. except for IT there is no use of the email id. if i don’t use for the next one year the email id may have been closed by the time of filing ITR next year. so next year again i have to start creating about 200email ids and passwords.

    many people are unwilling to give passwords to their email ids. passwords have 15 to 30 minutes validity. if they are not able to give me the otp within this period, i end up repeating this process again. how many times i can do it for each client and for how many clients i can do it.

    last week i filed a ITR and tried to verify with Aadhar otp. even after eight attempts and three days client could not get aadhar otp to his mobile no. finally i had to print out the ITRV acknowledgement, get it signed and post it to CPC BANGALORE.
    I have absolutely no problem in giving client’s phone and email id to ITD. but the problem is getting the OTPs from the clients within the valid period if at all they receive OTPs.

  13. GALA ASHWIN says:

    Very Well drafted letter & of very much importance. But will it reach the authorities concerned ? They are all obsessed with putting more & more compliance with Assessees. This modus operendi of the authorities need to b changed. There seems to be no effective platform where you can get your such problems resolved.

  14. Santosh Kumar says:

    Practically its not possible to have every assessee their email id or using computer, even mobile number. How can we ask for PW from them, ultimate we are giving our cell no. & email id. If its restricted, no one able to file ITR in time.

    Please remove such requirement form site

  15. CS says:

    This is only, try out to people to avoid their attention from daily routine increase of all goods and fuel. Acche din ka gajar dikhakar, harressing people of india.

  16. V Veerappan says:

    I am a CA. I have given my personal number to another 9 of my clients. Now I am not able to update my own profile for the reason that the number has been used by another nine persons. I should have been given an option. I can’t update my profile unless I updated the other nine clients. It is really a pity.

  17. Prem Kewalramani says:

    Sir,
    Hats off to you for the eye opener and bold wordings..It seems that the Dept wants our BIRAADARI to engage in such type of wasteful activities..We all are already over burdened and also under immense tension day and night, and .This is really teasing and it seems these people are testing our patience…

  18. Vijay Kumar says:

    A Good Article by CA.
    Not every tax payer is dishonest.
    Too many details required by Government. Advance Tax, TDS, TCS, Returns, a common man has to run to the CA for every thing. The CA is also is unable to devote time. The Income Tax Act is no small an act.
    On top of all this, Ignorance of law is No Excuse.
    Now compare an employee versus a self employed person, or a retired person, or an old person of 80, the law remains same for every one.
    Too much of requirements of Income Tax, GST, and other Government /Civil liabilities make a person HOPELESS.
    The laws should be simple, returns should be really few and easy compliance should be the aim of the Government.

  19. Sangeeta Maheshwari says:

    Very good representation Sir, You have forwarded the problems of CA. I think Modi Ji wants favour from us, to do work like him 24X7.

  20. RAMESH KUMAR THAKUR says:

    प्यार प्रीत चिल्लाएगा, अपना गला गवायेगा, पत्थर रख ले सीने पे — कशम खा ले जीने के,
    जी करता है खो जाऊं कफ़न ओढ़ कर सो जाऊं ….
    साथियों, अन्यथा नहीं लेंगे – एका एक मन किया गुनगुनाने को सो लिख दिया ….. बस और कुछ नहीं — अच्छा लगा हो खुश हो जाइयेगा – नहीं तो मुझ पर जरूर झुन्झ्लाइये गा

  21. M.S. HEDE says:

    Sir, many many thanks for having written letter to our beloved PM. We support you at all times. So, it is not exaggeration to say that you are the leader of IT Practitioners and also the Assessees who file their I.Ts.
    Sir, my another most humble request is to make easy procedure for filing E-TDS. Because, how promptly we file e-TDS they raise objections and threatens to the Deductors by imposing fine, penalty, interest etc., etc. Only using the WEAPON of levying the fine is not good. But, they can, when means after educating the Deductors properly.

  22. harendra khira says:

    pay only income tax and fight to this rules and use no filing return in total india level what they do with you nothing against the public.and unable to catch all public to jail or penalty ? they issue notice than ? no pay penalty no pay interest only pay income tax …..
    jaihind

  23. harendra khira says:

    the big officers who seated on chair in city area they are totaly blind about this situation and release the
    order like this they not come from village and not know what is indian village public…and passing the unlawfull law to pressing on public who want to give the tax but no botheration like this !!!!!!! modi is PM not a officer and officers of department is issue this all ….!!!!

  24. RAKESH MANDHYAN says:

    Dear Prime Minister we have supported widely for Demonetization. We dislike manner of implementation of GST with penal provisions in first year and provisions we dislike this issue and now order for update income tax profile is highly irritating us. We appeal you to please understand the problems of Tax Practitioners and Tax Payers and differ it till October 31, 2017.

  25. RAKESH MANDHYAN says:

    Dear Prime Minister we have supported widely for Demonetization. We dislike manner of implementation of GST with penal provisions in first year and provisions we dislike this issue and now order for update income tax profile is highly irritating us. We appeal you to please understand the problems of Tax Practitioners and Tax Payers and differ it till October 31, 2017

  26. S.SRINIVQASAN says:

    Thank you Mr CA.Kaustubh Vijay Paturkarji for writting a open letter to OUR HONORABLE PRIME MINISTER. We would like to join your request .

  27. CA. S.C.Podder says:

    I being the head of the family , have submitted Income Tax Returns of my Wife ( age 73 + ) , Unmarried daughter ( 39 ) with all the details mandated In Income Tax Returns ( PAN, ADDRESS , Income Details , Bank account details , AADHAAR etc. Inclusive of my self , with Mobile no and Email Id of Mine , son that in information needed I could able to solve the matters. In the Income Tax returns all the details ( Mandated are furnished ) Every one has separate Bank accounts ( may it be Jointly ) We are filling Taxation Returns well with in the time since decades ( e-filled in last three years ) there was no problem . My wile ( aged ) can’t even access her mobile , forget Email . My daughter is working where the company has provided Mobile and created Email. ID ( in companies Name ( suppose abc@gov’in.co. ) when she will left the service she will have to surrender to the Company every things including Mobile and can’t access her e-mail .
    We three are officially used my Mobile No , and Email . to access the E-filling portal we have separate PAN, Date of birth, Pass words separately . Now in the New System we can’t access on and from 23/9/2017
    Why it is necessary ? Income tax department is friendly with tax payers . I don’t think so , in my long standing in the Chartered Accountancy Profession ( 47 years ) , Present age 76 years . I am forgetting so many pass words for various transactions )
    How the lay man can remember his / her mobile no and email ID.
    Please drop the Ideas as circulated on 22-09-2017.
    We are cooperated with the Govt. but this frequent changes and Ideas will dishearten the Common Public at large
    Hence I am in agreement with the Open Letter issued CA. Paturkar of Tax Guru site.

  28. Summit Muradia says:

    Sir, is there any option to check that at present with which PAN number your mobile number and email id is being used, so that one can start the process of de-activating the same.
    Best Regards

  29. Advocate Rohit Thakur says:

    As per our FM statement a two Months relaxation for late filing of GST Return was allowed. But what happens today. 200 per day late fee charged by GSTN. Please check the below links for details
    Link 1

    http://www.livemint.com/Politics/DVZsrmjEFRKvDvXchkJaMN/Govt-to-allow-late-filing-in-first-two-months-of-GST.html

    http://www.business-standard.com/article/economy-policy/return-timelines-extended-india-inc-gets-gst-filing-breather-for-2-months-117061900047_1.html

    No Govt. officials (including govt.) are serious on this issue. They think India is a highly advanced Developed Country with a high speed net Connectivity. But what is reality all knows….
    so what we expect further …..

  30. Subhas Chandra Moonka says:

    Further, Let me add one point, If you want to update email ID & Mobile no, where the assesses have selected the email ID & Mobile as Self, Parent & family member, you should allow them to proceeds further and take this as new records. It may happen that in earlier registration we have allowed to TEN person to use the Mobile & EMAIL ID. In present Term as given by site we have to use new Mobile No & Email ID. This will not update this will create further misinformation. Allow Assess to choose his/her choice afresh

  31. Nailesh Rajnikant Kothari says:

    I would add here that even in cases where email id and mobile no is used only once in past, even those assesees are required to change and furnish me numbers and email ids

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