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Issues on New ITD Portal – listed down – members can add other issues in comment section so that all issues can be compiled.

1. DSC not getting registered or updated

2. New Incorporated companies or Firms are not able to register themselves on ITD Portal

3. Forget password option not working

4. IT Returns in PDF can’t be downloaded

5. IT acknowledgements in PDF can’t be downloaded.

6. DIN Number not getting auto populated in new ITD website.

7. Challan Numbers not getting validated

8. No tab for VSV tab i.e. Vivad se visvas scheme  disappeared from Website.

9. Unable to file TDS Returns

10. Unable to file Form 15CA/15CB. Demanding Compulsory six digit numeric Pin code, while many country do not have Pincode, Some Countries have Alpha Numeric codes and some have less than Six Digit codes and some may have more than six digit pin codes.

11. E proceedings tab not workings

12. Grievances registered on ITD website are deleted without addressing

13. Old demands outstanding not reflected

14. Old Grievances registered not reflected

15. Unable to file Income Tax Returns for FY 2021

16. Accounts get locked, if we try to login and not able to login due to non-operatibility of site

17. Unable to raise refund reissue request

18. Unable to view Form 26AS

19. PAN  Number is not shown as valid

20. Mismatch in PAN Data is shown when technically there is no mismatch

21.JSON Utility not available

22.while filing Verification in ITR if we select ‘Self’ in capacity then Name disappeared n Shown in validation errors.

23. UDIN is also not able to update for last month audit and other certification.

24. Rectification of return options not available.

25. Return processed in March 2021 now shows under processing in view details.

26. e-verify of revised return not functioning

27. No option to add Representative Assessee in Case of private trust & no option to add legal representative.

28. Intimation u/s 143(1) not downloading.

29. Form 10A filled in draft form in the erstwhile portal is not being carried into this portal. Form 10A not available

30. There is no “save as draft” option in any of the online forms.

31. Unlike the old portal where the entire details of the previous years returns were visible in a single screen, details of previous years returns are visible only 3 at a time.

32. Instant E-PAN facility is also not working

33. Trust are not able to file re registration application, due date for which is 30.06.2021.

34. ITR Not getting verified despite correct Input of ITR OTP.

35. SFT portal also not working.

36. New ITDREIN registration for Form 61A is not functioning

37. Reporting portal redirected from website is not functioning.

38. E-proceedings tab shows under development

39. Redirection to compliance portal does not auto login

40. Bank account already validated , but portal is showing error of bank account validation while filling income tax returns

Note: As time goes these issues may get resolve. These are just observations since last few days.

Author Bio

Chartered Accountant and an Operations Leader with over 6 years of experience in the tax and finance domain. I am currently the Head of Operations and a Founding Team Member at TaxBuddy.com, a leading online platform that provides tax planning and filing services to individuals and businesses. I View Full Profile

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282 Comments

  1. dr p thareja says:

    Sir/ MadamAt validation we get the error:            “In schedule CG, enter the value in Table F SI. No.5 the breakup of all quarters is not equal to the value from item 3vii of schedule BFLA”. 
    Wd tried to repunch the value of capital gains  of Rs 6,393  in Table F SI. No.5   but in vain.from item  3vii of schedule BFLA”.was not found / located/ identified. in BFLA  schedule  the value at vii is zero.there are no r brought forward capital losses. 
    perhaps if we can locate this item  3vii of schedule BFLA”. the problem may be solved.

  2. Subroto Roy says:

    Validation after filling up 10(A) form on e-portal says ‘error’ try after some time’.
    I found out that bank account number is being ‘processed’. in profile. But how long will it take to ‘process’ as it is already 05 days that I started filling my form.

  3. k RAJENDRA PRASAD says:

    To respond the demand notice sent u/s 154 relating to AY 2020-21, i generated fresh ITR by downloading same from IT Portal and tried uploading the same after converting to xml file from the Utilities section of the portal by using ATTACH XML option given in Return Data Correction menu. However, i am unable to proceed since the attachment fails with
    Error: Failed to fetch Data Details
    How to resolve Sir.

  4. Amit says:

    Sir, I am trying to upload 15CA online mode, but while uploading the same after attaching DSC the error is showing i.e. invalid format for ARN even i filed correct ARN of 15CB. Please help

  5. AMAR PAWAR says:

    Sir, I am trying to upload 15CA online mode, but while uploading the same after attaching DSC the error is showing i.e. invalid format for ARN even i filed correct ARN of 15CB. Please help

    1. Nellisetty Venkata Naga TejaSwaroop says:

      Hi Amar,

      Are you able to file the same now. or it was showing the same error.

      Even i was facing the same issue “Invalid Format of ARN”

      1. shravan says:

        I am also facing issue of “INVALID FORMAT FOR ARN” at the time of submitting form 10B. If any one having solution for this please tell me.

  6. nand says:

    I received Order of Condonation under section 119(2)(b) by the PCIT, Mumbai-20. I have been granted condonation under section 119(2)(b) – to revise my ITRs for previous A.Yrs. 2017-18, 2018-19, 2019-20 and 2020-21 to claim the refund in respect of TDS made for pension received. As per office of Pr. CIT, the order has been uploaded on the portal and I have been asked to file my ITRs under Sec119(2)(b). Earlier I have been filing my returns regularly online and have paid the taxes as payable.

    While filing my ITRs under Sec 119(2)(b), when I try to input the DIN & Letter No in the box meant for it as under :

    ITBA/COM/F/17/2021-22/1036954563(1)

    for ITR1 – AY 2020-21, I get an error stating that Unique number/DIN cannot exceed 23 characters and I am unable to proceed AS THE DIN CHARACTERS IS 35 CHARACTERS ALPHANUMERICAL.
    Please advise

    1. Ashish V Karia says:

      please input the last 23 characters of DIN (23 characters from the right), after omitting special characters, if any.

      With WARM REGARDS
      VAK & Co.
      Consultant

  7. gayatri says:

    total taxable income is incorrect and it is not even editable. taxable income=gross total income-total deductions. The subtraction is coming wrong on portal.

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