F.No.Dir. (Hqrs.)/CH(DT)/29/2015/2030
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF REVENUE
CENTRAL BOARD OF DIRECT TAXES

North Block, New Delhi,
Dated : 15/12/2015

To
1. All Members of CBDT
2. All Pr. CCsIT (CCA)s CBDT
3. All Pr. DGsIT CBDT
4. JS (Admin) CBDT

Subject: Facilitating Taxpayers’ electronic interface with the Department – reg.-

Sir/ Madam,

I am directed to refer to subject mentioned above and to say that the Revenue Secretary has directed that henceforth any notice/letter/communication issued by any officer under Department of Revenue; including CBDT, its directorates and field formations; to the tax payers, members of public should invariably contain mention of email address and office phone numbers, of the officers signing such, communications/notice/letters for facilitating tax payers’ electronic interface with the Department All are requested to kindly ensure that the above directions are strictly followed.

This issue in supersession of earlier letter dated 02.12.15

Yours faithfully

(SD Bhasor)
(Deputy Secretary-HQ)
Tel: 011-23093134

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Category : Income Tax (27473)

31 responses to “Income Tax Notice to Contain email & Phone Number of officer issuing notice”

  1. A H POONAWALA says:

    I have recd a latter from cpc . IT DOES NOT BEAR NITHER PHONE NUMBER NOR E MAIL ADD OF CONCERNED OFFICER
    PL GUIDE ,WHOM TO CONTACT FOR THIS COMPLAINT ?
    THANKS
    Prof. A H POONAWALA

  2. Bharat says:

    It’s a good move. Many times the officers do not accept corrospondence from assessee as it is inconvenient to them. Now with a mail things can be placed on record. If concerned officer does not take cognisance of such mails then it’s officers default. Assessee would be deemed to have complied with its obligation.

  3. Sakthirajan says:

    It is good initiative on the part of the Department.In addition to e-mail address & Phone No. the cell no of the concerned official also to be given to contact the official immediately in case of need.

  4. Adv.s.j.prasad says:

    Good step in transparent administration.The direction of Revenue Secretary should be implemented with polite human relations by officers concerned with a will to serve.

  5. Harjit Singh says:

    Most of the GOI officers do not respond to calls made. Mobile number shall also be given as phone bills are paid by taxpayers’ money. Am I asking for too much?

  6. M V Prabhu says:

    If the Phone numbers are given, it has to be seen whether same will be attended to or no reply to the call. Even E Mail IDs are good but again whether it will be attended to. However good initiative by the Revenue Officer of CBDT. I congratulate him for having initiated bold steps to resolve the issues of Tax Payers. The effect of these measures be evaluated after some time and corrective measures be taken if it is not effective.

  7. CA. Subhash Chandra Podder says:

    Good initiative , but where is the E-Mail ID of MR.S.D. Bhasore, Deputy Secretary (HQ)?
    Directory and Phone nos and Mobile No of those officers should be available for the Assesses and All Practitioners ( CAs , Lawyers and others ). Response in Mobile and Land line no is needed , also email confirmation is badly needed .

  8. Ajit Matthan says:

    Over the past 2 years or thereabouts, I have noticed that any correspondence from CPC or from the Office of the Income tax authorities in charge of a particular ward/circle, has reverted to the inefficient method of communications viz snail mail (hard copies). Previously, I used to get all notifications from CPC by email only, but no longer.
    I hope the GOI Revenue Department will enforce this directive.
    However, I note that Mr. S D Bhasor, Deputy Secretary, has given only his Official Phone number, but I do not see his email ID.

  9. Abhsihek Vadecha says:

    The intervention and initiation by the Revenue Secretary is a welcome change in the administration of CBDT. I congratulate him for taking this sort of bold steps. In recent times, it is clear that the working force behind the CBDT is the Revenue Secretary and this sort of working will definitely put the present divergent functioning CBDT in line for the benefit of India and assessees in particular.

  10. CA. SHANKAR says:

    This is a very good initiative by the GOI..It should not remain on paper only.. to be effective it should be put to operation. Many officials to whom it is ordered will not be aware of such implementation at all..

  11. Nilesh Mehta says:

    *good initiative by revenue secretary,it would have been better if checks & balances were provided so that the babus comply with the said directive.Otherwise as it always happens with a noble scheme, good at anouncement failure at implementation.*

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