Is the Common Income Tax Portal Becoming Uncommon- Part II

Is the Common Income Tax Portal Becoming Uncommon Part I has generated more than 525 shares and more than 60 comments across the nation evidencing the common problems faced with the new portal.

Should we resort back to the old portal ?

Why was the need of switching to the new 2.0 portal ?

Whether the test checks were done before launching the 2.0 portal ?

The above and many more questions are cropping up in the minds of the users of the portal.

 17 More errors identified as and when the portal is used extensively; are listed below:

1. LTCG module, deductions u/s 80TTB and other are not being validated:

The deduction tab is not picking the figures and not calculating the correct amount of taxable income.

Schedule 112A has no provision to allow for entering different ISIN for two companies, there is no provision for merger ratio entry. Assessee’s desiring to file LTCG in merger cases and trying to use grandfathering provisions post 31^st January 2018 are unable to do so.

2. Json utility and excel utility

Excel utility is more user friendly, convenient and has been in use since the launch of e-filing since 2008.  Json utility, a newly introduced one should have been given as add on/ optional so that the filers become used to both the utilities slowly and progressively.

3. 26AS not reflecting in the pre-filled ITR form

26AS is reflecting sometimes in the ITR form and sometimes, it is not displayed. 26AS has become a good form to be relied upon and has become a basis for all big ticket transactions to be reflected upon. The same is used as a tool for various MOUs between CBIC, MSME and CBDT.

Form 26AS need to be reflected upon on cent per cent basis in all the pre-filled forms.

4. Mismatch in PAN and Aadhaar:

In India, pan data base and aadhaar data base comes with different spelling mistakes with interchange of names, surnames. The same was acknowledged by the income tax deptt few years back and a window to link pan and aadhaar ignoring the minor spelling mistakes was incorporated, due to which the pan aadhaar linking was made possible across India.

Small spelling mistakes or mentioning of Block on one data base and ignoring of such thing on another data base which should be ignored upon.

If I had given my flat number as F-Block 1100 in one and F-1100 in the other it reports a mismatch. Integration of Aadhaar details into the IT profile is flawed. The UIDAI site is yet to incorporate many newly created districts in its drop down list of districts. For instance the newly created district of Chinglepet in Tamil Nadu does not find a place in the UIDAI drop down list of districts whereas you can put down Chinglepet as your district of residence in your address in the IT portal profile. The two data bases will never match.

5. Right date of birth not reflecting on the income tax site and non-editable:

DOB as appearing in Profile info is correct and in conformity with PAN as well as AADHAR but while attempting to e-file, the pre-fetched personal data is showing wrong DOB which is not editable and which forces not to proceed further.

6. Old Filed ITRs

ITR-1 for A.Y. 2021-22 with all the columns duly filled and submitted after due verification.
Surprisingly, on taking the print of ITR and Acknowledgement, all the figures become zero zero zero. The data of previous portal may not be fetched properly in the new portal 2.0

7. Form 10E

10E filing error erupts as While filling form 10e for FY 2017 18, the respective slab rate is not correct and there is no option to put 2019 20 FY arrear column in the form.

8. Senior citizen rebate eluded:

Senior citizen tax rebate is not being considered while filing the respective ITR form.

9. Partially filled and Save ITR facility:

The ITR form partially filled cannot be save for later stages for later completion and submission.

10. Difference in notified ITR form and online available form:

Physical notified ITR 2 and electronic form is different in case of long term capital gains not covered under other columns. The former allows indexation and the latter says with out indexation.

11. Guidance as to how to achieve 100% profile updation:

There is no guidance as of now, as how to achieve profile updation upto 100%. Portal is asking to get pan corrected which amount to issuance of new pan card while old pancard is also correct only phone and e mail is not showing in old pan.

12. Filed ITR downloading data difference:

Unable to download properly the ITR filed recently. The downloaded copy shows the date of download in place of the actual date of filing; means defective or not yet filed.

13. Auto population of Income items:

Gross salary is not auto populated, though it appears in Form 26AS. Moreover there is no provision of editing/ manually filling gross salary in ITR2, restricting to proceed further.

14. Form 10IE

In personal profile section Landline telephone number is mandatory, As almost all have disconnected their Landline number we have to fill imaginary numbers to proceed further. I had requested to shift to new regime for which form 10 IE is to be filed and acknowledgement is received. This acknowledgement is not getting entered in relevant columns. After compiling entire return in Form 4 same is not getting submitted either with e verification at same time or verification later.

15. Refund Reissue Request:

Refund re-issue request cannot be raised. For example- Following a refund failure for ay 2020-21 in February, unable to raise fund reissue as no refund failure pending.

16. Error in registering as tax deductor and tax collector:

The previously filed tds returns and tds registeration need to be redone. But while registering the tax deductor and collector, the same is not allowing so. The screenshot is attached here with.

17. TDS/ TCS retuns for quarter 4 2020-21 and quarter 1 2021-22:

Tds/ tcs returns are not filed on the income tax portal and have to be deposited in offline mode with the tin-facilitation centres, making it inconvenient in covid times and in digital era.

Its high time that these problems and other problems faced may be addressed soon so that the filing season and compliances can be adhered to smoothly.

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